8x8 Virtual Office

8x8 Virtual Office


NOTE: We do not monitor this Google Play page for your comments.

Please send us all feedback by pressing ‘More->Help->Send Feedback’ from the app or emailing [email protected]
[email protected]---------------------------------

Use your Android smartphone or tablet to make and receive calls using your 8x8 Virtual Office phone service. Now your 8x8 business phone extension can be truly mobile.

- Make calls using your 8x8 calling plan, outgoing calls will display your 8x8 Caller ID
- Dial from your Company Directory
- Make 3-way calls, Call Park and set Call Forwarding rules
- Display voice mails in a list, allowing you to review and delete in any order
- Check presence and exchange instant messages with co-workers who are using Virtual Office Mobile or Virtual Office Online/Desktop on PCs & Macs.
- Make video calls to other 8x8 users on Virtual Office Mobile, Virtual Office Online and Desktop on PCs & Macs, and Polycom video desk phones.
- View and delete faxes*
- Press a button to record any call*
- Use Wi-Fi/4G/LTE or Cellular voice.

* Requires Virtual Office Pro account.


For complete documentation and open issues see:
https://sites.google.com/a/8x8.com/virtual-office-mobile-android-info/

You must be an existing 8x8 customer with a valid Virtual Office account.

To sign up for Virtual Office phone service call 866-879-8647 or see:
http://www.8x8.com/CommunicationsSolutions/ByProduct/VirtualOffice/8x8VirtualOfficeQuickStartPlan.aspx


Tip for international travelers
You can avoid data roaming charges when outside the US by turning off data roaming and using Wi-Fi hotspots instead of your 3G/4G network. Since calls are charged under your 8x8 calling plan, you shouldn’t have international roaming charges.

--------------------------
*Important VoIP over 4G Notice*

Some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. Be sure to check the terms of your agreement with your cellular phone carrier. 8x8 will not be held liable for any charges, fees or liability imposed by your cellular/mobile carrier for use of 8x8 Virtual Office Mobile service.

Recent changes:
Version 4.6.3
Bug Fixes
- Crash when checking Call Log (w/many entries) immediately after launching
- Starting video call with Polycom VVX desk phone fails

Version 4.6.2
Bug Fixes
- App crashes
- Voicemail not deleting properly
- Contact Favorites
- IM/SMS
- Login & Logout
- Tablet fixes

Version 4.6.1
Bug Fixes
- App crashes & ANRs
- Could not use Audio Testing Service
- Contacts not loading properly

Full Release Notes:
bit.ly/1ojMJQ1
Add to list
Free
69
3.5
User ratings
654
Installs
50,000+
Concerns
3
File size
3870 kb
Screenshots
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About 8x8 Virtual Office
NOTE: We do not monitor this Google Play page for your comments.

Please send us all feedback by pressing ‘More->Help->Send Feedback’ from the app or emailing [email protected]
[email protected]---------------------------------

Use your Android smartphone or tablet to make and receive calls using your 8x8 Virtual Office phone service. Now your 8x8 business phone extension can be truly mobile.

- Make calls using your 8x8 calling plan, outgoing calls will display your 8x8 Caller ID
- Dial from your Company Directory
- Make 3-way calls, Call Park and set Call Forwarding rules
- Display voice mails in a list, allowing you to review and delete in any order
- Check presence and exchange instant messages with co-workers who are using Virtual Office Mobile or Virtual Office Online/Desktop on PCs & Macs.
- Make video calls to other 8x8 users on Virtual Office Mobile, Virtual Office Online and Desktop on PCs & Macs, and Polycom video desk phones.
- View and delete faxes*
- Press a button to record any call*
- Use Wi-Fi/4G/LTE or Cellular voice.

* Requires Virtual Office Pro account.


For complete documentation and open issues see:
https://sites.google.com/a/8x8.com/virtual-office-mobile-android-info/

You must be an existing 8x8 customer with a valid Virtual Office account.

To sign up for Virtual Office phone service call 866-879-8647 or see:
http://www.8x8.com/CommunicationsSolutions/ByProduct/VirtualOffice/8x8VirtualOfficeQuickStartPlan.aspx


Tip for international travelers
You can avoid data roaming charges when outside the US by turning off data roaming and using Wi-Fi hotspots instead of your 3G/4G network. Since calls are charged under your 8x8 calling plan, you shouldn’t have international roaming charges.

--------------------------
*Important VoIP over 4G Notice*

Some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. Be sure to check the terms of your agreement with your cellular phone carrier. 8x8 will not be held liable for any charges, fees or liability imposed by your cellular/mobile carrier for use of 8x8 Virtual Office Mobile service.

Recent changes:
Version 4.6.3
Bug Fixes
- Crash when checking Call Log (w/many entries) immediately after launching
- Starting video call with Polycom VVX desk phone fails

Version 4.6.2
Bug Fixes
- App crashes
- Voicemail not deleting properly
- Contact Favorites
- IM/SMS
- Login & Logout
- Tablet fixes

Version 4.6.1
Bug Fixes
- App crashes & ANRs
- Could not use Audio Testing Service
- Contacts not loading properly

Full Release Notes:
bit.ly/1ojMJQ1

User reviews of 8x8 Virtual Office
No go for Samsung i897 (Captivate). My phone is running Cognition 5 v.2 (Android 2.3.3) and when I install this app it asks for "username" and password" If I put my 8x8 info in and click "login" (the only option) it just pops up a "connecting" message, but never connects. I saw some reviews that said this didn't work with some Samsung and HTC phones, but can't find a list of which ones. When I called 8x8 support they told me they know the app doesn't work with some phones, but aren't maintaining a list of which phones those might be. A clear indication that they don't intend to update to fix it if they aren't even tracking what needs to be fixed ;(
Aug 22, 2011
finally, this app works with my Galaxy S. in fact, it works perfectly.
Jun 28, 2011
I tried this app but ended up uninstalling it. I'm going to try again when they publish a new version. Voice quality is frustratingly choppy no matter whether I used Wi-Fi or 3G. When you make a call there is no sound until it's answered. When checking voice mail you can't use the dial pad to enter your password... So when's the next release scheduled?
Mar 12, 2011
Android Market Comments
A Google User
Apr 15, 2015
Great Mobile App worth the money This app has really allowed my small business to sound and look big amongst my competition. From setting up professional voice mail to marketing messages and unlimited department extensions. Every VOIP app has its hangup but I can say 8x8 is updating and getting better as the technology gets better. It really is worth sticking with these guys they are a micro small business greatest assett. I use the mobil app and it gets better with every update. Also have great webinars.
A Google User
Apr 11, 2015
Good Product! I like that it keeps me in the office even when I am not. I find some of the features a tad delayed but overall, it has been a good product for us!
A Google User
Apr 10, 2015
Solid and dependable I have used this app on and off for about 2.5 years. Recently 8x8 has made some significant fixes and I'm pleased to say the app is fantastic now. I have dependable access to my office phone, get text messages without issue, can access my full contact list from Google and make and receive calls about 85% of the time without any quality issues. I run the app constantly and it doesn't drain my battery. Overall I am extremely happy now and I expect it to continue getting better from here.
A Google User
Apr 9, 2015
Very helpful It's very productive
A Google User
Apr 8, 2015
Great App I can work from anywhere. I can take/receive calls from anywhere. Very convenient.
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