OpenTouch Conversation

OpenTouch Conversation


Alcatel-Lucent Enterprise OpenTouch Conversation for Android® requires 'OmniPCX Office Rich Communication Edition' Release 10.0 (or higher) OR 'OpenTouch' Release 1.3 (or higher) infrastructure.

Note: regarding OpenTouch platforms (OTBE, OTMS or OTEC), this soft client is for a Conversation user (ie not a Connection user).

See below for the official list of supported devices.

More and more employees are becoming a flexible workforce by using the right device to suit their context, with the right services for maximum efficiency. Mobility is a key asset that allows users to remain closely connected to their company, ensuring business continuity.
Alcatel-Lucent Enterprise OpenTouch Conversation is a client-server solution that delivers advanced collaboration services to Android® devices.

The functional richness depends on the host infrastructure, either 'OmniPCX Office Rich Communication Edition' or 'OpenTouch Business Edition'.

Main benefits depending on the host infrastructure are: access features anywhere, maintain a single identity, stay connected, control/reduce costs, connect more securely.

Main features depending on the host infrastructure are: single identity, directory lookup, my corporate favorites, notifications, business calling anywhere (from local contact list or corporate directory or favorites or business call history or enterprise dialing plan), caller identification, mid-call control including call recording, one-click to join scheduled or reservationless conference, switch device (handoff to and from), unified conversation history, visual voicemail, rich presence, instant messaging, call routing profiles, manager/assistant, supervision, business and private lifestyle management, automatic fallback, secure access to corporate infrastructure, over the air software download and remote configuration and provisioning.

Alcatel-Lucent Enterprise OpenTouch Conversation for Android® is officially supported on the following devices.
Devices running Android Version 4.1:
Google Nexus S, Google Galaxy Nexus, Samsung Galaxy S3 (GT-I9300), Samsung Galaxy S3 Mini (GT-I81900), Samsung Galaxy Note 2 (GT-N7100).
Devices running Android Version 4.2:
Google Galaxy Nexus, Google Nexus 4, Samsung Galaxy S4.
Devices running Android Version 4.3:
Google Galaxy Nexus, Google Nexus 4, Samsung Galaxy S3 (GT-I9300), Samsung Galaxy S4, Samsung Galaxy Note 3.
Devices running Android Version 4.4:
Google Nexus 4, Google Nexus 5, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy Note 3.

More information available on http://enterprise.alcatel-lucent.com/.

Recent changes:
What’s NEW versus previous MIC v4?
OpenTouch Conversation User eXperience
Unified call log
Change my photo/avatar
Call recording
Android OS 4.1+
OpenTouch R1.3+ (OTBE or OTMS)
OmniPCX Office RCE R10.0+

Add-on for OT user:
Conference event notification
Favorite with rich presence
Create a call routing profile
Supervision on/off
One-click to join conference

Add-on for OXO RCE user:
3-party conference
Instant messaging

Please, refer to 'Description' section for the complete device white-list.
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Free
82
4.1
User ratings
123
Installs
10,000+
Concerns
2
File size
9278 kb
Screenshots
Screenshot of OpenTouch Conversation Screenshot of OpenTouch Conversation Screenshot of OpenTouch Conversation Screenshot of OpenTouch Conversation Screenshot of OpenTouch Conversation Screenshot of OpenTouch Conversation
About OpenTouch Conversation
Alcatel-Lucent Enterprise OpenTouch Conversation for Android® requires 'OmniPCX Office Rich Communication Edition' Release 10.0 (or higher) OR 'OpenTouch' Release 1.3 (or higher) infrastructure.

Note: regarding OpenTouch platforms (OTBE, OTMS or OTEC), this soft client is for a Conversation user (ie not a Connection user).

See below for the official list of supported devices.

More and more employees are becoming a flexible workforce by using the right device to suit their context, with the right services for maximum efficiency. Mobility is a key asset that allows users to remain closely connected to their company, ensuring business continuity.
Alcatel-Lucent Enterprise OpenTouch Conversation is a client-server solution that delivers advanced collaboration services to Android® devices.

The functional richness depends on the host infrastructure, either 'OmniPCX Office Rich Communication Edition' or 'OpenTouch Business Edition'.

Main benefits depending on the host infrastructure are: access features anywhere, maintain a single identity, stay connected, control/reduce costs, connect more securely.

Main features depending on the host infrastructure are: single identity, directory lookup, my corporate favorites, notifications, business calling anywhere (from local contact list or corporate directory or favorites or business call history or enterprise dialing plan), caller identification, mid-call control including call recording, one-click to join scheduled or reservationless conference, switch device (handoff to and from), unified conversation history, visual voicemail, rich presence, instant messaging, call routing profiles, manager/assistant, supervision, business and private lifestyle management, automatic fallback, secure access to corporate infrastructure, over the air software download and remote configuration and provisioning.

Alcatel-Lucent Enterprise OpenTouch Conversation for Android® is officially supported on the following devices.
Devices running Android Version 4.1:
Google Nexus S, Google Galaxy Nexus, Samsung Galaxy S3 (GT-I9300), Samsung Galaxy S3 Mini (GT-I81900), Samsung Galaxy Note 2 (GT-N7100).
Devices running Android Version 4.2:
Google Galaxy Nexus, Google Nexus 4, Samsung Galaxy S4.
Devices running Android Version 4.3:
Google Galaxy Nexus, Google Nexus 4, Samsung Galaxy S3 (GT-I9300), Samsung Galaxy S4, Samsung Galaxy Note 3.
Devices running Android Version 4.4:
Google Nexus 4, Google Nexus 5, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy Note 3.

More information available on http://enterprise.alcatel-lucent.com/.

Recent changes:
What’s NEW versus previous MIC v4?
OpenTouch Conversation User eXperience
Unified call log
Change my photo/avatar
Call recording
Android OS 4.1+
OpenTouch R1.3+ (OTBE or OTMS)
OmniPCX Office RCE R10.0+

Add-on for OT user:
Conference event notification
Favorite with rich presence
Create a call routing profile
Supervision on/off
One-click to join conference

Add-on for OXO RCE user:
3-party conference
Instant messaging

Please, refer to 'Description' section for the complete device white-list.

User reviews of OpenTouch Conversation
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Android Market Comments
A Google User
Dec 15, 2014
Great new update! Interface looks great - simple and clean feel.
A Google User
Nov 28, 2014
Great new updated UI. Has a issues running on Android Lollipop 5.0 Interface looks great - simple, clean and modern feel. Experiencing issues where staff and I are unable to pick up calls. When calling a user internally via extension and also when calling their direct mobile number (Using Nexus 4, running Android Lollipop 5.0 stock). I know Lollipop just came out recently and is only available to a few devices so far, but would be great to get an update going!
A Google User
Nov 26, 2014
this seems to work on my Note 4 I like the fact that its updated but where is the documentation? It would be nice if the Documents were available at the same time as the software. Especially since it wiped out my previous 8600 v4 software do to automatic updates.
A Google User
Sep 26, 2014
Works well on a S3 connected to OTBE v2.0
A Google User
Aug 22, 2014
Worst