Allworx Reach

Allworx Reach


Allworx Reach brings the rich functionality of your Allworx phone to your mobile device.

Create a SIP handset to place and receive calls, including Transfer, Park, and 3-way conference. You'll have easy access to Contacts (Allworx directory, and personal) and Call History, including Allworx users' Presence and Busy Lamp Field status. Manage your voicemails.

*** This app REQUIRES access to an Allworx server running software version 7.5 or higher -- and 7.5.10.4 or higher is strongly recommended. ***

See the website (http://get.allworx.com/reach) for a link to FAQs (http://get.allworx.com/reach/reach_faq.aspx) including information on performance on specific Android devices.

Recent changes:
Reach for Android 1.1.0.176
• Fixed SIP registration issues at sites with large number of Reach handsets

KNOWN ISSUES:
• HTC One has issues with audio routes, speakerphone toggling, and speakerphone echo cancellation.
• Nexus 10 tablet speakerphone has poor echo cancellation.
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Free
81
4.1
User ratings
40
Installs
1,000+
Concerns
2
File size
6121 kb
Screenshots
Screenshot of Allworx Reach Screenshot of Allworx Reach Screenshot of Allworx Reach Screenshot of Allworx Reach Screenshot of Allworx Reach Screenshot of Allworx Reach

About Allworx Reach
Allworx Reach brings the rich functionality of your Allworx phone to your mobile device.

Create a SIP handset to place and receive calls, including Transfer, Park, and 3-way conference. You'll have easy access to Contacts (Allworx directory, and personal) and Call History, including Allworx users' Presence and Busy Lamp Field status. Manage your voicemails.

*** This app REQUIRES access to an Allworx server running software version 7.5 or higher -- and 7.5.10.4 or higher is strongly recommended. ***

See the website (http://get.allworx.com/reach) for a link to FAQs (http://get.allworx.com/reach/reach_faq.aspx) including information on performance on specific Android devices.

Recent changes:
Reach for Android 1.1.0.176
• Fixed SIP registration issues at sites with large number of Reach handsets

KNOWN ISSUES:
• HTC One has issues with audio routes, speakerphone toggling, and speakerphone echo cancellation.
• Nexus 10 tablet speakerphone has poor echo cancellation.

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User reviews of Allworx Reach
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Android Market Comments
A Google User
Jul 16, 2014
Nexus 5 Very nice feature addition for Allworx
A Google User
Apr 2, 2014
I really, really want to change this review. I need and want this app. It worked great for me on an old Motorola I had. However, when installing it on my new LG G2, it disables or breaks Google Voice Recognition across all programs. I have documented this on two separate phones. When this is cleared up, I'll be downloading it again immediately. It has proven to be a lifesaver, but not if it breaks my voice recognition, which is something I need worse. Update... The issue appears resolved. Love this app!
A Google User
Mar 28, 2014
Needs some tweaks to be viable for business use This soft phone is almost there. It has a couple of hiccups which a serious enough to prevent full deployment. First, when a call comes in, the answer/ignore dialog comes up as a small pop-up. If you touch anywhere else on the touchscreen the dialog goes out of scope and disappears. It is then not obvious how to answer the call, which continues to ring. You have to open the Reach application and touch a small blue handset icon. This is especially inconvenient if the phone is locked. It would be far superior to have the ringer take over the whole screen with the only active areas being the accept & ignore touch keys. Second, hands free Bluetooth seems only partially implemented. Two-way voice works during a call, but the remote off-hook function does not, so you still have to pick up the phone to answer. Then, after a call, the phone does not release control from the car, so there is no car radio until one pulls over and Quits the Reach application. Off- and on-hook are part of the Android API, but it appears the Reach team did not take advantage. This will be an excellent app, but it's not there yet.
A Google User
Feb 25, 2014
Problems with audio Broken or no audio at all. Setup with both internal & external IP's and lose audio on registration. If audio quality was good it's a killer app.
A Google User
Feb 18, 2014
I really, really want to change this review. I need and want this app. It worked great for me on an old Motorola I had. However, when installing it on my new LG G2, it disables or breaks Google Voice Recognition across all programs. I have documented this on two separate phones. When this is cleared up, I'll be downloading it again immediately. It has proven to be a lifesaver, but not if it breaks my voice recognition, which is something I need worse.