AT&T Mobile Locate

AT&T Mobile Locate


Where is my phone?
AT&T customers worried about misplacing their Android device can get peace of mind with Mobile Locate. This phone locator and data protection app allows you to quickly find a lost or misplaced device, and to backup your photos, videos and contacts. If your device is unrecoverable you can restore your priceless content to a replacement device, even if it’s not an Android device.

How does it work?
Logon to http://www.att.com/mpp or http://mystolendevice.com from any browser, anywhere to access to the following capabilities:

Free features:
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- FACTORY ERASE a lost device to keep your data secure.
- Android customers who are OS version 2.2 or higher are eligible for the free version.

Paid features:
- LOCATE provides a GPS based location to retrieve your device
- ALARM sounds an audible alarm if you misplace a device nearby – even if it is set to vibrate or silent mode.
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- BACKUP and RESTORE your personal contacts, photos and videos.
- ERASE a lost device to keep your contacts, photos and videos secure.
- FACTORY ERASEa lost device to keep your data secure.

Who’s eligible for the Paid features?
Mobile Locate is a free feature of AT&T Mobile Protection Pack. Not enrolled in the Mobile Protection Pack? Visit your local AT&T store for further details or enroll through this app.

Why Mobile Protection Pack?
AT&T Mobile Protection Pack is the most comprehensive level of protection for your Android device. Your device and personal data are all protected, plus live, personalized ongoing support is just a call away. Mobile Protection Pack combines the Mobile Insurance, Mobile Locate and Enhanced Support.

Important notes:
- Mobile Locate is only available on compatible phones.
- For the most up-to-date list of compatible phones and limitations, go to: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/phones_supported.html
- Technical limitations may prevent certain features (e.g. lock) from working on all phones.
- The service requires the phone to be powered on and within AT&T’s coverage area.
- Data usage charges may apply for download and use of this application.

Having trouble with AT&T Mobile Locate:
Please contact us at [email protected]
Do not forget to send us some additional information like a Phone Number, Device Make and Model, Android OS version so we can help you sort out your problem.

Recent changes:
In Version 6.13.98

- The default connectivity setting for the backup feature has been changed to WiFi only
- Lock Fixes
- Bug fixes


For any issues email us at [email protected] or call AT&T Enhanced Support (if you are an AT&T Mobile Protection Pack customer) at 1-888-562-8662

FAQs: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/support_faqs.html
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Free
75
3.8
User ratings
2065
Installs
5,000,000+
Concerns
5
File size
2571 kb
Screenshots
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About AT&T Mobile Locate
Where is my phone?
AT&T customers worried about misplacing their Android device can get peace of mind with Mobile Locate. This phone locator and data protection app allows you to quickly find a lost or misplaced device, and to backup your photos, videos and contacts. If your device is unrecoverable you can restore your priceless content to a replacement device, even if it’s not an Android device.

How does it work?
Logon to http://www.att.com/mpp or http://mystolendevice.com from any browser, anywhere to access to the following capabilities:

Free features:
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- FACTORY ERASE a lost device to keep your data secure.
- Android customers who are OS version 2.2 or higher are eligible for the free version.

Paid features:
- LOCATE provides a GPS based location to retrieve your device
- ALARM sounds an audible alarm if you misplace a device nearby – even if it is set to vibrate or silent mode.
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- BACKUP and RESTORE your personal contacts, photos and videos.
- ERASE a lost device to keep your contacts, photos and videos secure.
- FACTORY ERASEa lost device to keep your data secure.

Who’s eligible for the Paid features?
Mobile Locate is a free feature of AT&T Mobile Protection Pack. Not enrolled in the Mobile Protection Pack? Visit your local AT&T store for further details or enroll through this app.

Why Mobile Protection Pack?
AT&T Mobile Protection Pack is the most comprehensive level of protection for your Android device. Your device and personal data are all protected, plus live, personalized ongoing support is just a call away. Mobile Protection Pack combines the Mobile Insurance, Mobile Locate and Enhanced Support.

Important notes:
- Mobile Locate is only available on compatible phones.
- For the most up-to-date list of compatible phones and limitations, go to: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/phones_supported.html
- Technical limitations may prevent certain features (e.g. lock) from working on all phones.
- The service requires the phone to be powered on and within AT&T’s coverage area.
- Data usage charges may apply for download and use of this application.

Having trouble with AT&T Mobile Locate:
Please contact us at [email protected]
Do not forget to send us some additional information like a Phone Number, Device Make and Model, Android OS version so we can help you sort out your problem.

Recent changes:
In Version 6.13.98

- The default connectivity setting for the backup feature has been changed to WiFi only
- Lock Fixes
- Bug fixes


For any issues email us at [email protected] or call AT&T Enhanced Support (if you are an AT&T Mobile Protection Pack customer) at 1-888-562-8662

FAQs: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/support_faqs.html

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User reviews of AT&T Mobile Locate
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Android Market Comments
A Google User
4 days ago
Awful Even though it was disabled I suddenly got a text saying my location was being monitored. I didn't request this. Had to reenable the app and recover password to turn it off. This app is trash, garbage.
A Google User
4 days ago
Bloat ware I have lookout. This is a waste of space
A Google User
4 days ago
sooo easy and love the back up on this app. thx att
A Google User
6 days ago
Samsung Galaxy S4
A Google User
Aug 10, 2014
Just no. Android device manager works great.