We know that a world-wise, globetrotting businessperson like you needs access to your Bigcommerce store 24/7, no matter where you are. Now you can manage your business on the go from your Android phone to keep orders shipping and customers happy.
So what makes the Bigcommerce app so good, anyway? Here are some things you might find useful:
- Get notified about new orders the moment they’re placed -
Enable push notifications to get new order notices sent to your Android phone. Tap the notification and you’ll be taken you to the app, ready to process the order.
- See complete details for every order -
Each order’s items can be individually inspected: see the SKU, what the customer saw on your storefront when placing the order, and the specific product options they chose.
- Process orders and get the whole picture -
This app was built with your workflow in mind, meaning you can process orders from the initial notification all the way through shipping. At every step along the way, you’ll see how many items require your attention. Each order displays internal notes, plus comments with special delivery instructions or other customer requests.
- Keep product details up to date from anywhere -
Need to make a quick change to one of your products? Set whether a product is featured or hidden, edit the title, change the pricing, upload new photos from your library, or even straight from your camera app. You can even reorder your product images.
- Contact customers on the go -
Stay connected with what your customers need by checking their order history, billing information and notes. Get in touch easily by calling or emailing right from the customer's details page. It’s like having a mini CRM in your pocket.
- Features -
• Real-time dashboard showing visitors, orders and revenue
• Manage and ship orders, complete with tracking numbers
• Update product information like name, price, description and photos
• Add photos to products from your library or even straight from the camera
• One click toggle to change whether a product is featured or hidden
• Search products, orders and customers
• Filter orders by status such as awaiting fulfillment and refunded
• See customer accounts and contact them via phone, email or text message
• View order history for each customer
• Add private staff notes for orders and/or customers that only your team can see
• Adheres to per-user permissions (such as restricting order processing) you’ve set up for your staff
• And much, much more