CSC ServiceWorksServiceRequest

CSC ServiceWorksServiceRequest


A mobile service request application to provide Coinmach and ASI customers and their residents the ability to submit a request for machine or laundry room service. This application uniquely allows you to use a barcode scanner to automatically input the machine ID and information.
Application Features:
• Automatically creates service dispatch, accelerating service repair time.
• Use the barcode scanner to automatically read and populate the machine ID, or manually add the machine ID number (located on machine license plate).
• Automatically identifies the type of machine needing service and the location for fast accurate routing.
• Customize your request with the specific machine issue menu.
• Request notification of service completion either through email or text message.

Recent changes:
- Updated to support the new Samsung S6 devices.
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Free
64
3.2
User ratings
69
Installs
10,000+
Concerns
0
File size
2772 kb
Screenshots
Screenshot of CSC ServiceWorksServiceRequest Screenshot of CSC ServiceWorksServiceRequest
About CSC ServiceWorksServiceRequest
A mobile service request application to provide Coinmach and ASI customers and their residents the ability to submit a request for machine or laundry room service. This application uniquely allows you to use a barcode scanner to automatically input the machine ID and information.
Application Features:
• Automatically creates service dispatch, accelerating service repair time.
• Use the barcode scanner to automatically read and populate the machine ID, or manually add the machine ID number (located on machine license plate).
• Automatically identifies the type of machine needing service and the location for fast accurate routing.
• Customize your request with the specific machine issue menu.
• Request notification of service completion either through email or text message.

Recent changes:
- Updated to support the new Samsung S6 devices.

Android Market Comments
A Google User
Apr 14, 2015
Rip off! This company promised much and delivered little and raised the price from the previous machines. When the machine doesn't work, neither does the app- which tells me my machine doesn't exist.
A Google User
Mar 20, 2015
Never works Every bar code or ID # does not exist. Uninstalling.
A Google User
Mar 14, 2015
Describe issue further? Everything but the "describe issue further" works, it's OK! For example 1 out of 12 machines was vandelised...when I clicked on the field to "describe issue further"....then I clicked the SEND button as soon as I typed in the description....and for some reason everything I typed erased. When I communicated with customer service they confirmed recieving my service request under the catagory "vandelised"....but I was asked why I didn't describe the issue further. So that's why I put 3 stars instead of more.
A Google User
Feb 16, 2015
Crappy! I scan the barcode, and it keeps telling me the machine does not exist! Crappy service, & a crappy company!
A Google User
Jan 26, 2015
Reported all our dryers no power can't dry clothes So I wonder how long will it take for them to fix the machines