Coinmach Service Request

Coinmach Service Request


A mobile service request application to provide Coinmach and ASI customers and their residents the ability to submit a request for machine or laundry room service. This application uniquely allows you to use a barcode scanner to automatically input the machine ID and information.
Application Features:
• Automatically creates service dispatch, accelerating service repair time.
• Use the barcode scanner to automatically read and populate the machine ID, or manually add the machine ID number (located on machine license plate).
• Automatically identifies the type of machine needing service and the location for fast accurate routing.
• Customize your request with the specific machine issue menu.
• Request notification of service completion either through email or text message.

Recent changes:
- Added support for devices without an auto-focus rear camera
- Changed scanning software to provide easier scanning of barcodes
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Free
71
3.6
User ratings
38
Installs
1,000+
Concerns
0
File size
3178 kb
Screenshots
Screenshot of Coinmach Service Request Screenshot of Coinmach Service Request

About Coinmach Service Request
A mobile service request application to provide Coinmach and ASI customers and their residents the ability to submit a request for machine or laundry room service. This application uniquely allows you to use a barcode scanner to automatically input the machine ID and information.
Application Features:
• Automatically creates service dispatch, accelerating service repair time.
• Use the barcode scanner to automatically read and populate the machine ID, or manually add the machine ID number (located on machine license plate).
• Automatically identifies the type of machine needing service and the location for fast accurate routing.
• Customize your request with the specific machine issue menu.
• Request notification of service completion either through email or text message.

Recent changes:
- Added support for devices without an auto-focus rear camera
- Changed scanning software to provide easier scanning of barcodes

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User reviews of Coinmach Service Request
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Android Market Comments
A Google User
Apr 25, 2014
Every machine not found Thru both entry modes: scan & manual 953bbf 955 bbf 954bbf
A Google User
Apr 25, 2014
Refund option is a MUST! Seriously ... This is great for Coinmach and, yes, it's convenient, but if I've experienced a problem with your machines, don't you think I'd want to get a refund to? Sure, make it easy for me to report perpetual problems but makes it far less convenient to request (request? really?) a refund.
A Google User
Sep 22, 2013
Hate How do I add money to my card? It say on the website I could do it threw the app
A Google User
Jul 31, 2013
Need refund option 90% of the time when you call in to report an issue with a washer you've lost money as a result. Coinmach has always been quick to avoid issuing a refund to me over the phone. This app is as useless as calling in. I recommend going to the site to request a refund if you lost money in the machine.
A Google User
Jul 24, 2013
Great idea I have been pretty happy with this app. I never carried pen and paper on me when going to do laundry, so any washers or dryers which didn't work properly would most likely stay that way. Now, since I always have my phone on me, it is very easy to submit service requests. Response time seems fairly quick (would usually be fixed by next laundry day). Info entry could be improved, but overall, I'm glad that this app was provided. Please do yourself and your neighbors a favor and take advantage of this app...