Where is my phone? Metro customers worried about misplacing their Android phone can get peace of mind with Metro Total Protection. This phone locator App allows you to quickly find a lost or misplaced phone, and to secure your personal contacts* should the phone not be recoverable.
Protect yourself and the data on your mobile phone 24/7 with the Metro Total Protection. In the event your phone is lost, stolen or just stops working, this App allows you to easily retrieve contacts, and transfer them quickly to your new phone. If your phone is lost or stolen, lock it remotely so your private information can’t be accessed. The app website allows you to locate your phone on a map and trigger an alarm, even if the volume is turned off, so you can find your phone faster.
What are customers saying?
“Luv metro backup” – MzLene
“Great app.” - Steve
How does it work?
Logon to www.metrototalprotection.com from any browser, anywhere to access to the following capabilities:
- “LOCATE” provides a GPS based location to retrieve your phone
- “ALARM” sounds an audible alarm if you misplace a phone nearby – even if it is set to vibrate or silent mode
- “LOCK” your phone to protect its contents from unauthorized users while it is being retrieved
- “ERASE” the contacts, photos and more depending on the model, if the phone cannot be recovered
- “SYNC”, backup, manage and “RESTORE” contacts
To take advantage of all the features of the Metro Total Protection App, be sure to enroll in MetroGUARD on the same day as your new phone activation or upgrade. Not enrolled? Add the MetroGUARD feature to your account at your next upgrade. You can sign up for MetroBACKUP at any time to benefit from the sync and restore contacts features of the Metro Total Protection App. Visit http://www.metrototalprotection.com or your local MetroPCS store for further details.
Why Metro Total Protection App?
Unlike other “Phone Locator” and “Security” Apps available, Metro Total Protection App is trusted and endorsed by MetroPCS.
The Metro Total Protection app is a service provided by Asurion Mobile Applications and is not an insurance product. The Metro Total Protection app is available on compatible phones. The phone must be powered on, have text messaging capability, and be within the MetroPCS Coverage Area for features to function. Data usage applies for download and use of the Metro Total Protection app. Rooted Android phones are not supported. The Metro Total Protection app is only compatible with operating systems that are MetroPCS certified and unmodified. The insurance component of MetroGUARD is underwritten by Old Republic Insurance Company or one of insurance company affiliates; Asurion Insurance Services, Inc is the agent and provides claims servicing for the insurance portion of MetroGUARD.
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* Not including data on memory card
======= IMPORTANT NOTE =======
MetroBACKUP App Customers: The Metro Total Protection application has replaced the Metro BACKUP app which came pre-installed on Metro PCS Android phones.
You will receive update notifications via the Google Play (Android Market) even if you don't use the application. Accepting the updates does not automatically enroll you in any program or service.
Since the application is part of the pre-installed software, it cannot be uninstalled.