AT&T TS&R Mobile

AT&T TS&R Mobile


The AT&T Troubleshoot & Resolve (TS&R) Mobile app enables U-verse and DSL customers to resolve common service issues from their mobile device. Through the app, AT&T customers can receive notifications of service outages, automatically restart hardware, get interactive repair help and chat live with a specialist.

Recent changes:
* Updated log in experience
* Bug fixes
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Free
67
3.4
User ratings
247
Installs
50,000+
Concerns
0
File size
11125 kb
Screenshots
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About AT&T TS&R Mobile
The AT&T Troubleshoot & Resolve (TS&R) Mobile app enables U-verse and DSL customers to resolve common service issues from their mobile device. Through the app, AT&T customers can receive notifications of service outages, automatically restart hardware, get interactive repair help and chat live with a specialist.

Recent changes:
* Updated log in experience
* Bug fixes

User reviews of AT&T TS&R Mobile
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Android Market Comments
A Google User
Jan 6, 2015
AT&T TS&R Updates have finally fixed most of the issues I was having. The app covers most basic troubleshooting steps, but must still connect you to tech support when something is seriously wrong. That's about the time the app usually crashes. If you were with support long enough to give them your phone number, they will at least call you back (within about 30 minutes normally).
A Google User
Sep 30, 2014
Something happened to this I waited approximately 6 months before trying this app again was having trouble signing in however apparently that has been fixed as far as I can tell the only issue for me now is the smell text why do so many developers make the text so small have to knock off 2 stars for that Samsung galaxy s4.
A Google User
Aug 25, 2014
Useless The live support option is SUPPOSED to get you a real person. It doesn't. Have tried using on several different occasion to fix problems and it doesn't work. Absolutely useless app. If I could I would give it ZERO stars.
A Google User
May 28, 2014
Something happened to this I waited approximately 6 months before trying this again apparently they have worked out the sign in issue that was the only problem I had with the app at one time it worked perfectly so I am giving it a try again hopefully it will work perfectly again. Samsung galaxy s4.
A Google User
May 24, 2014
Routed to website... Until I can actually use this app instead of getting a message saying you're updating it and that I'm being routed to the ufix website I wish I could give it no stars.