The EDF Energy app makes it easier to manage your electricity and gas accounts on your mobile. You can now submit meter readings by uploading a photo of your meter.
We’ve listened to your feedback and have launched a Self Service feature that makes it easy to request a paper copy of your bill and change your direct debit amount.
Frequently Asked Questions (FAQs)
See the most common questions customers ask EDF Energy. If you have a specific question, simply search the expanded library of FAQs and answers.
Easy meter readings
Take a photo of your meter reading or type in your reading manually to receive a bill based on your actual usage.
Discover handy hints that could help you reduce the amount of energy you use in your home.
Getting in touch
Send us an email or give us a call from within the app.
Terms and conditions
The EDF Energy app uses functional and analytical tracking codes to help improve your customer experience. We use Google Analytics to perform this function.
A copy of the Google Analytics policy is located here:
Thank yous section removed as the programme is changing, and an exciting new scheme will be unveiled in 2014.