EDF Energy

EDF Energy


The EDF Energy app makes it easier to manage your electricity and gas accounts on your mobile. You can now submit meter readings by uploading a photo of your meter.

Self Service
We’ve listened to your feedback and have launched a Self Service feature that makes it easy to request a paper copy of your bill and change your direct debit amount.

Frequently Asked Questions (FAQs)
See the most common questions customers ask EDF Energy. If you have a specific question, simply search the expanded library of FAQs and answers.

Easy meter readings
Take a photo of your meter reading or type in your reading manually to receive a bill based on your actual usage.

Energy-saving tips
Discover handy hints that could help you reduce the amount of energy you use in your home.

Getting in touch
Send us an email or give us a call from within the app.

Terms and conditions
The EDF Energy app uses functional and analytical tracking codes to help improve your customer experience. We use Google Analytics to perform this function.
A copy of the Google Analytics policy is located here:
https://www.google.com/analytics/learn/privacy.html.

By downloading this app, you agree that we may store and use this data (to improve the app’s usability and performance) in accordance with our privacy policy located here: http://www.edfenergy.com/products-services/privacy.shtml. Your data will not be passed to third parties and no actions outside of the EDF Energy app can or will be tracked.

Recent changes:
Thank yous section removed as the programme is changing, and an exciting new scheme will be unveiled in 2014.
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Free
55
2.8
User ratings
810
Installs
50,000+
Concerns
0
File size
2010 kb
Screenshots
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About EDF Energy
The EDF Energy app makes it easier to manage your electricity and gas accounts on your mobile. You can now submit meter readings by uploading a photo of your meter.

Self Service
We’ve listened to your feedback and have launched a Self Service feature that makes it easy to request a paper copy of your bill and change your direct debit amount.

Frequently Asked Questions (FAQs)
See the most common questions customers ask EDF Energy. If you have a specific question, simply search the expanded library of FAQs and answers.

Easy meter readings
Take a photo of your meter reading or type in your reading manually to receive a bill based on your actual usage.

Energy-saving tips
Discover handy hints that could help you reduce the amount of energy you use in your home.

Getting in touch
Send us an email or give us a call from within the app.

Terms and conditions
The EDF Energy app uses functional and analytical tracking codes to help improve your customer experience. We use Google Analytics to perform this function.
A copy of the Google Analytics policy is located here:
https://www.google.com/analytics/learn/privacy.html.

By downloading this app, you agree that we may store and use this data (to improve the app’s usability and performance) in accordance with our privacy policy located here: http://www.edfenergy.com/products-services/privacy.shtml. Your data will not be passed to third parties and no actions outside of the EDF Energy app can or will be tracked.

Recent changes:
Thank yous section removed as the programme is changing, and an exciting new scheme will be unveiled in 2014.

User reviews of EDF Energy
Write the first review for this app!
Android Market Comments
A Google User
Dec 10, 2014
No Point Not Easy I submitted reading for both electric and gas, electric worked but then balled up my gas, when i went to enter the reading I submitted on the app, it wouldn't let me and would tell edf people I wasn't using gas, they would then have enter the reading from the start and I would end up it debt with my bill, I never understood this and still don't, I'm back in credit with my bills for gas and electricity but I now can't submit online so I'm going to have ring them and go though it all again!!! 😡
A Google User
Nov 27, 2014
Works fine. Accepted my meter reading with no problems at all.
A Google User
Nov 26, 2014
Not much use Seems like the main point of the app is to submit reading. Would be good if they added in a usage tracker or bill section
A Google User
Nov 24, 2014
Please make this better I've seen apps from other companies give detailed breakdowns of usage etc...
A Google User
Nov 23, 2014
Awful Unresponsive