EDF Energy

EDF Energy


The new EDF Energy app makes it easier to manage your energy account on the go.

- Log in using the same details as your online account – so there’s no need to remember multiple passwords. You can stay logged in too, so you don’t have to enter your details each time you use the app.
- Register your online home or business account.
- Live Chat - get immediate answers to your questions from your adviser. Navigate easily across the app while chatting with an agent.
- View detailed account information including your account balance, your Direct Debit amount, your last top-up and your tariff details.
- Check the progress of your switch to EDF Energy if you just joined us.
- View any service-related messages we’ve sent you.
- Check your current and previous bills and even print, copy or send them by email – easily, safely, conveniently.
- Find your nearest prepayment outlets (PayPoint, Payzone and Post Office) and see which facilities are offered i.e. key/card top up or pickup service, along with the opening times.
- Request a replacement prepayment key or card if you’ve lost or damaged your current one.
- Give us meter readings – so you only pay for what you use. You can now preview your photo meter reads before you submit them.
- Use our new torch option for compatible phones, to help you read meters in the dark.
- Manage your Direct Debit – request a payment increase or decrease.
- Edit your contact details and manage your communication preferences.
- Let us know when you’re moving home, so we can make any necessary changes and let you get on with packing.

Recent changes:
Make energy easier with the EDF Energy app. Check the progress of your switch if you’ve recently joined EDF Energy. View any service-related messages we’ve sent you. Find your nearest prepayment outlet on a single map and check the opening times. If you’ve lost your prepayment key or card you can now request a replacement. We’ve improved the live chat experience too - navigate across the app while chatting with an adviser, receive the transcript of your chat and provide some feedback at the end.
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Free
57
2.9
User ratings
1171
Installs
100,000+
Concerns
1
File size
45534 kb
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About EDF Energy
The new EDF Energy app makes it easier to manage your energy account on the go.

- Log in using the same details as your online account – so there’s no need to remember multiple passwords. You can stay logged in too, so you don’t have to enter your details each time you use the app.
- Register your online home or business account.
- Live Chat - get immediate answers to your questions from your adviser. Navigate easily across the app while chatting with an agent.
- View detailed account information including your account balance, your Direct Debit amount, your last top-up and your tariff details.
- Check the progress of your switch to EDF Energy if you just joined us.
- View any service-related messages we’ve sent you.
- Check your current and previous bills and even print, copy or send them by email – easily, safely, conveniently.
- Find your nearest prepayment outlets (PayPoint, Payzone and Post Office) and see which facilities are offered i.e. key/card top up or pickup service, along with the opening times.
- Request a replacement prepayment key or card if you’ve lost or damaged your current one.
- Give us meter readings – so you only pay for what you use. You can now preview your photo meter reads before you submit them.
- Use our new torch option for compatible phones, to help you read meters in the dark.
- Manage your Direct Debit – request a payment increase or decrease.
- Edit your contact details and manage your communication preferences.
- Let us know when you’re moving home, so we can make any necessary changes and let you get on with packing.

Recent changes:
Make energy easier with the EDF Energy app. Check the progress of your switch if you’ve recently joined EDF Energy. View any service-related messages we’ve sent you. Find your nearest prepayment outlet on a single map and check the opening times. If you’ve lost your prepayment key or card you can now request a replacement. We’ve improved the live chat experience too - navigate across the app while chatting with an adviser, receive the transcript of your chat and provide some feedback at the end.

Android Market Comments
A Google User
Thursday 7:30 PM
Just doesn't work Refuses to accept meter readings, so of no use. Very poor effort compared to British Gas app.
A Google User
Wednesday 2:11 PM
Will not let me log in, no response
A Google User
4 days ago
Rubbish app....cant log in
A Google User
6 days ago
Not working edf app Unable to get pasted my email address.
A Google User
Jul 26, 2015
Updated... Since the recent update I can not longer get access to my account. Extremely annoying!
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