Express Plus Families

Express Plus Families


Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes
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Free
71
3.6
User ratings
3442
Installs
500,000+
Concerns
2
File size
15354 kb
Screenshots
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About Express Plus Families
Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes

Android Market Comments
A Google User
Aug 22, 2015
Can't log on. No help anywhere No help to assist with logging on difficulty. Whenever I do it says successfully logged out.
A Google User
Aug 20, 2015
Child support So how do I check my child support stuff on this useless thing it only lets me look at my centrelink stuff :/
A Google User
Aug 20, 2015
Good before the update I found it worked quiet well before the update i really liked the convenience. But since it updated i can't upload documents. Considering its almost a 1 hr wait in line to be told you have at least a 2hr wait at our local centrelink office & thw last time i went in there they had to call in security because someone smashed a window in its not good enough
A Google User
Aug 18, 2015
Doesn't work If you want me to do my centerlink business online then you have to make your apps and website work! Loading to a blank screen gets me nowhere. Get it together centerlink!
A Google User
Aug 13, 2015
Haven't been given an option to upload time sheet when reporting. Frustrating as anything! What's the point in keeping track that way if I can't easily transfer those details? Used to work perfect and got 5 ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ easily and happily!