Express Plus Families

Express Plus Families


Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes
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Free
72
3.6
User ratings
3185
Installs
500,000+
Concerns
2
File size
15052 kb
Screenshots
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About Express Plus Families
Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes

User reviews of Express Plus Families
Write the first review for this app!
Android Market Comments
A Google User
Apr 17, 2015
Yei Musa
A Google User
Apr 14, 2015
Not standing in a line for hours
A Google User
Apr 14, 2015
Password issues I had to have my account unlocked at centrelink as the app doesn't seem to like my password. I know I'm entering it correctly but it doesn't give me an option to confirm password or to recover password if you forget it. I have now been suspended again for 12 hours. How am I able to confirm password if it doesn't give an option??
A Google User
Apr 13, 2015
Very handy! Unfortunately the regular updats is anoying cos their is no access :( which makes it not very reliable, otherwise really gr8
A Google User
Apr 11, 2015
Login is impossible It automatically logs you out. Please fix.
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