Express Plus Families

Express Plus Families


Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes
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Free
72
3.6
User ratings
3290
Installs
500,000+
Concerns
2
File size
15354 kb
Screenshots
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About Express Plus Families
Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes

Android Market Comments
A Google User
5 hours ago
Ridiculous Can never get on it due to it being down and that it's being fixed. People rely on these apps. Get your act together. Will be deleting if this bullshit continues!!
A Google User
7 hours ago
Typical government We're forced to use this crap and it's useless. Problems from the word go. Had to spend 2 hours at centrelink office with a newborn to sort out issues because I hadn't been set up correctly by system. Just updated app and despite message clearly saying I could use same PIN, guess what? I had to enter a new one. If you're going to force us to use this crap then get your act together!!!
A Google User
7 hours ago
waste of time whats the point of having this app if more often then not it has technical issues or wont work.
A Google User
Friday 2:12 PM
Crap Worked well for a while now it craped it's self pain in the butt real inconvenience having it down constantly found syphon bug attached to my app recommend deleting it fast as steels all your centre link info they told me when I rang them just to use the Web site as no issues have arisen with it really nice of them to tell us there app is unsafe for our personal information
A Google User
Friday 1:44 PM
Not happy with this app!! On reporting days it always seems to have technical difficulties!! Some features i can not use. It deletes items that I store in the vault.
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