Express Plus Families

Express Plus Families


Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes
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Free
72
3.6
User ratings
3214
Installs
500,000+
Concerns
2
File size
15354 kb
Screenshots
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About Express Plus Families
Do your Centrelink business with Express Plus Families – simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

To use the app, you need to be registered for Centrelink Online Accounts and receiving family assistance. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.

Services available via Express Plus Families include:
• view and update your family income estimate
• view your Child Care details
• claim Child Care Benefit for approved care
• view your payment and transaction history
• claim an advance payment
• view money you owe
• update your address, accommodation, contact and bank details
• view current Centrelink concession card(s) using the digital wallet
• subscribe to and access online letters
• request a Centrelink statement, income statement and payment summary
• store letters and documents in the Secure Vault
• capture and upload documents
• tell us that you don’t have to lodge a tax return
• submit Newborn Child Claim proof of birth
• read News for families
• find your local service centre
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
Minor bug fixes

User reviews of Express Plus Families
Write the first review for this app!
Android Market Comments
A Google User
May 14, 2015
Just as bad as their express app, nothing works.
A Google User
May 13, 2015
Please Fix Upload document function not working and automatically logging me out all the time ... Very annoying
A Google User
May 6, 2015
Always having technical difficulties and end up having to go through the website to log on.
A Google User
May 6, 2015
9 times out of 10 I can't login When the app works it is great. The unfortunate thing is, I can rarely login to it.
A Google User
May 6, 2015
So easy to use. This is so easy to use. I think everyone should download this app.
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