Express Plus Job Seekers

Express Plus Job Seekers


Do your Centrelink business with Express Plus Job Seekers - simple, fast, mobile.

The Australian Government’s Express Plus Job Seekers app helps job seekers report their income and changes in circumstances to Centrelink. No need to visit an office or wait on the phone!

Job seekers on Newstart Allowance, Youth Allowance or Parenting Payment (with participation requirements) can view their payments, view letters, receive reminder messages and in most circumstances report their employment income.

To use the app, job seekers can use their existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up their 4-digit PIN for the first time.

Logging into the app each time is simple – only a 4-digit PIN is required.

Who can use the app?
Most job seekers receiving Newstart Allowance, Youth Allowance or Parenting Payment (with participation requirements) who:
• have a Centrelink online account, and
• own an Android device.

Services available via Express Plus Job Seekers
• report employment income
• use a reporting timesheet to record daily earnings
• report changes in circumstances and personal details
• subscribe to and access Centrelink Online Letters
• view and apply for advance payments (if you are over 18)
• view payment history
• request a Centrelink statement, income and asset statement and payment summary
• store letters and documents in the Secure Vault
• receive reporting reminders
• view any debts you owe
• find your local service centre
• capture and upload documents
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

Some permissions are necessary to allow the app to work effectively with your device. We do not use or keep this information for departmental purposes.

Below is a short description of why we require permissions;

YOUR LOCATION
Required for the office locator and directions. We do not store your whereabouts.

YOUR PERSONAL INFORMATION
Required to allow you to use the timesheet feature for reporting. We do not retrieve any details from your calendar.

PHONE CALLS
Required to allow you to contact us while using the app. We do not log your calls.

CAMERA
Required to allow you to capture and upload a document.


You can find support for Express Plus Job Seekers on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
What's New in this Version:
• Minor bug fixes
• New Income Management service
• BasicsCard merchant locator.
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Free
70
3.5
User ratings
2569
Installs
100,000+
Concerns
2
File size
13528 kb
Screenshots
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About Express Plus Job Seekers
Do your Centrelink business with Express Plus Job Seekers - simple, fast, mobile.

The Australian Government’s Express Plus Job Seekers app helps job seekers report their income and changes in circumstances to Centrelink. No need to visit an office or wait on the phone!

Job seekers on Newstart Allowance, Youth Allowance or Parenting Payment (with participation requirements) can view their payments, view letters, receive reminder messages and in most circumstances report their employment income.

To use the app, job seekers can use their existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up their 4-digit PIN for the first time.

Logging into the app each time is simple – only a 4-digit PIN is required.

Who can use the app?
Most job seekers receiving Newstart Allowance, Youth Allowance or Parenting Payment (with participation requirements) who:
• have a Centrelink online account, and
• own an Android device.

Services available via Express Plus Job Seekers
• report employment income
• use a reporting timesheet to record daily earnings
• report changes in circumstances and personal details
• subscribe to and access Centrelink Online Letters
• view and apply for advance payments (if you are over 18)
• view payment history
• request a Centrelink statement, income and asset statement and payment summary
• store letters and documents in the Secure Vault
• receive reporting reminders
• view any debts you owe
• find your local service centre
• capture and upload documents
• find available BasicsCard merchants
• view Income Management and BasicsCard details
• transfer funds to or from your BasicsCard.

Some permissions are necessary to allow the app to work effectively with your device. We do not use or keep this information for departmental purposes.

Below is a short description of why we require permissions;

YOUR LOCATION
Required for the office locator and directions. We do not store your whereabouts.

YOUR PERSONAL INFORMATION
Required to allow you to use the timesheet feature for reporting. We do not retrieve any details from your calendar.

PHONE CALLS
Required to allow you to contact us while using the app. We do not log your calls.

CAMERA
Required to allow you to capture and upload a document.


You can find support for Express Plus Job Seekers on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
What's New in this Version:
• Minor bug fixes
• New Income Management service
• BasicsCard merchant locator.

User reviews of Express Plus Job Seekers
Write the first review for this app!
Android Market Comments
A Google User
Dec 12, 2014
Can't fulfil requests "Self-service" is a log way off. I have all access levels and this still requires me to tell it to hurry up with updating so that all accounts with THE SAME SERVICES are linked|synced. Should not require visiting shopfronts, call waiting, or links via browser. Get in in-app as guarantee/promised and notify me when it's usable and appropriate
A Google User
Dec 11, 2014
Bad. Not working. Only displays a white screen on the home page. No way that I can see to report income. Poor usability and design.
A Google User
Dec 11, 2014
No longer works Since I updated now when I type in my 4 digit code it shows the loading box for a second then just stays on my typed in code with no options. I can't log in or anything. Really, really frustrating
A Google User
Dec 10, 2014
It's good for what it does. Can it be better, yes, but thank you Australia for making being Australian easy. If we are on hand times, we know we will never starve and we can even meet our welfare obligations from anywhere in Australia. Thank you.
A Google User
Dec 10, 2014
Upload Document Fix Required When needing to upload a document - the app's camera mode does not allow the user to select image from their phone gallery. The app's camera mode is of very POOR quality, resulting in blurry shots of the document - Hence defeating the whole purpose of the app's upload feature. The user ends up frustrated, the rising queues and workload for PSOs.