FastCustomer -- Fast Customer

FastCustomer -- Fast Customer


Hate waiting on hold for customer service? Then don't! 
With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once we've got an agent on the line.

MEDIA
>> Named a "Top 10 Smart-phone App of 2011" by TIME Magazine
>> Featured on NBC, CBS, ABC, SmartMoney, and CNN
>> Lauded by The New York Times, TechCrunch, WIRED Magazine, Better Homes & Gardents, The Washington Post and many more. 

See all at http://www.fastcustomer.com/press


HOW IT WORKS

1. Choose the company you want to contact (you can even choose a department such as "Billing")
2. Click "Have Someone Call Me"
3. That's it! Go back to your life; the next available agent will ring your phone.


WHICH COMPANIES WE HAVE

More than 3,000 in the United States and Canada, including

>> TelCos like AT&T, Verizon, Comcast, and DirecTV…
>> Banks like Chase, Bank of America, and Wells Fargo…
>> Airlines like United, US Air, Southwest, and Virgin…
>> Credit cards like VISA, AMEX, and Mastercard…
>> Retailers like Apple, Amazon, Best Buy, and Zappo's... 

And many, many more.


WHAT USERS ARE SAYING
"Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012
"I've only used it 3 or 4 times, but I love it! My husband got it and it's been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012
"GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011  


IF IT DOESN'T WORK PERFECTLY, WE WANT TO KNOW
>> Email [email protected] if your experience isn't perfect.
>> We work our tails off for all our users.
>> Request companies you don't see listed, and we'll add 'em within 1-2 business days


CONTACT US ANY TIME
>> Twitter: @fastcustomer
>> Facebook: /fastcustomer
>> Website: fastcustomer.com/contact
>> Email: [email protected]

WHAT WE DO WITH YOUR PHONE NUMBER
We lock it away in a private vault in Gringott's. If you get that reference, then you'll know how secure that makes your phone number. Unless your phone number has a horcrux hidden within it, in which case Harry Potter has no choice but break into Gringott's to destroy your phone number for the good of all Hogwart's.

In short, we only use your phone number to do what you expect: that is, get calls from companies you tell us you want to talk to.

In shorter, keeping your data private means everything to us.


PERMISSIONS
FastCustomer uses these device functions:
>> Phone: We'll pull your number straight from the device, or you can edit it to generate callbacks to another phone number. (developers: READ_PHONE_STATE)
>> Browser: We'll use the web to reach our servers and return what's needed to generate callbacks for you. (developers: ACCESS_NETWORK_STATE)

Recent changes:
Minor bug fixes.
Add to list
Free
82
4.1
User ratings
648
Installs
50,000+
Concerns
0
File size
928 kb
Screenshots
Video of FastCustomer -- Fast Customer Screenshot of FastCustomer -- Fast Customer Screenshot of FastCustomer -- Fast Customer Screenshot of FastCustomer -- Fast Customer
About FastCustomer -- Fast Customer
Hate waiting on hold for customer service? Then don't! 
With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once we've got an agent on the line.

MEDIA
>> Named a "Top 10 Smart-phone App of 2011" by TIME Magazine
>> Featured on NBC, CBS, ABC, SmartMoney, and CNN
>> Lauded by The New York Times, TechCrunch, WIRED Magazine, Better Homes & Gardents, The Washington Post and many more. 

See all at http://www.fastcustomer.com/press


HOW IT WORKS

1. Choose the company you want to contact (you can even choose a department such as "Billing")
2. Click "Have Someone Call Me"
3. That's it! Go back to your life; the next available agent will ring your phone.


WHICH COMPANIES WE HAVE

More than 3,000 in the United States and Canada, including

>> TelCos like AT&T, Verizon, Comcast, and DirecTV…
>> Banks like Chase, Bank of America, and Wells Fargo…
>> Airlines like United, US Air, Southwest, and Virgin…
>> Credit cards like VISA, AMEX, and Mastercard…
>> Retailers like Apple, Amazon, Best Buy, and Zappo's... 

And many, many more.


WHAT USERS ARE SAYING
"Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012
"I've only used it 3 or 4 times, but I love it! My husband got it and it's been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012
"GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011  


IF IT DOESN'T WORK PERFECTLY, WE WANT TO KNOW
>> Email [email protected] if your experience isn't perfect.
>> We work our tails off for all our users.
>> Request companies you don't see listed, and we'll add 'em within 1-2 business days


CONTACT US ANY TIME
>> Twitter: @fastcustomer
>> Facebook: /fastcustomer
>> Website: fastcustomer.com/contact
>> Email: [email protected]

WHAT WE DO WITH YOUR PHONE NUMBER
We lock it away in a private vault in Gringott's. If you get that reference, then you'll know how secure that makes your phone number. Unless your phone number has a horcrux hidden within it, in which case Harry Potter has no choice but break into Gringott's to destroy your phone number for the good of all Hogwart's.

In short, we only use your phone number to do what you expect: that is, get calls from companies you tell us you want to talk to.

In shorter, keeping your data private means everything to us.


PERMISSIONS
FastCustomer uses these device functions:
>> Phone: We'll pull your number straight from the device, or you can edit it to generate callbacks to another phone number. (developers: READ_PHONE_STATE)
>> Browser: We'll use the web to reach our servers and return what's needed to generate callbacks for you. (developers: ACCESS_NETWORK_STATE)

Recent changes:
Minor bug fixes.

User reviews of FastCustomer -- Fast Customer
Write the first review for this app!
Android Market Comments
A Google User
Dec 15, 2014
Great App Finally don't get upset with phone system before talking to a real person.
A Google User
Dec 15, 2014
I love this app, I don't have to sit on hold anymore! !!
A Google User
Dec 14, 2014
Disappointing... Overall, not bad. However, I dislike the fact that the app description claims; "Request companies you don't see listed and we'll add 'em within 1 - 2 busimess days." I found this to be untrue. I requested a few companies be added via the email listed here and never got a response, nor were the companies added. If you're going to make a claim please uphold it. Thank you.
A Google User
Dec 13, 2014
Expected something Got nothing
A Google User
Dec 13, 2014
Great app; needs UI update App works great and does exactly what it says it will. Needs a UI update though as well as better automatic resizing; didn't fill my screen on Galaxy Note 2