***PLEASE UPDATE TO THIS LATEST VERSION OF THE APP***
We no longer support some older versions of the app.
Great news! We’ve listened to feedback and you can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.
What else can you do with this app?
• Express Sign in - Sign in with just 3 characters from your memorable information.
• Pay a Contact – The easy way to send and receive payments between friends and family using just a mobile number.
• Cashback Extras - Click. Shop. Cashback. View and activate offers on the go.
You can also:
• Check your balances and transactions whenever you want
• Make payments and transfers
• Pay your credit card
• Find your nearest cash machine or Halifax branch
*You will not be able to use our app on a rooted device*
For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.
THE FIRST TIME you use this app, you’ll need to set it up by registering your device. Find out more at http://www.halifax.co.uk/aboutonline/mobile-banking/registration/
• An up-to-date phone number registered with us
• A device running Android v2.3 or above
• Wi-Fi or cellular data access on your device
• Halifax UK personal account
• Online Banking username, password and memorable information
KEEPING YOU SAFE ONLINE
We do all we can to protect you online. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.halifax.co.uk/aboutonline/security/
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Online Banking customers. Terms and conditions apply.
Cashback Extras is available to Halifax bank account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.
Pay a Contact – available to UK personal Online Banking customers with an eligible current account. Registration required to receive payments. Terms and conditions apply.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme and/or Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).
We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from Halifax.
Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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