HelpDesk Mobile

HelpDesk Mobile


bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.

Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. It’s a little bit of support love in your pocket.

Features:
•Access and respond to all of your open tickets
•Create new tickets or close out existing issues
•Reassign tickets to other technicians
•Record support time and assign a task type
•Review and pick up tickets listed in any of your unassigned queues

Recent changes:
fixed redirect bug
Add to list
Free
77
3.9
User ratings
8
Installs
500+
Concerns
0
File size
4421 kb
Screenshots
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About HelpDesk Mobile
bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.

Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. It’s a little bit of support love in your pocket.

Features:
•Access and respond to all of your open tickets
•Create new tickets or close out existing issues
•Reassign tickets to other technicians
•Record support time and assign a task type
•Review and pick up tickets listed in any of your unassigned queues

Recent changes:
fixed redirect bug

User reviews of HelpDesk Mobile
Write the first review for this app!
Android Market Comments
A Google User
Sep 25, 2013
Works as described Works great for me.
A Google User
Feb 14, 2013
Super I like it
A Google User
Feb 14, 2013
Super I like it
A Google User
Jan 31, 2013
Helpdesk by bigwebapps is now SherpaDesk Too bad this app is not SherpaDesk compliant.