ION Internet

ION Internet


The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.

Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.

Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.

Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.

Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

Recent changes:
New in 1.8

Reported Bugs are Fixed.

New in 1.7

Reported Bugs are Fixed.
Add to list
Free
68
3.4
User ratings
522
Installs
10,000+
Concerns
2
File size
1419 kb
Screenshots
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About ION Internet
The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.

Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.

Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.

Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.

Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

Recent changes:
New in 1.8

Reported Bugs are Fixed.

New in 1.7

Reported Bugs are Fixed.

User reviews of ION Internet
Write the first review for this app!
Android Market Comments
A Google User
Dec 11, 2014
Functioning good
A Google User
Dec 2, 2014
Hate it Your service, internet & this app sucks big time.
A Google User
Nov 30, 2014
W t f Service at times Its hard to define customer service. For them. I complaint 4 times in a month. For the same issue i had.
A Google User
Nov 30, 2014
Best...recommended... I am ion user for over 3yrs and service and speed i get is upto the mark..yes net is down sometimes but it is fixed soon...and if not then just lodge a complaint and they reach ur doorsteps...and by this app nw we dnt need to call also...jst use the service inside the app to lodge complaint...its really awesum...nd to d people who r criticising the service i would like to say a thing... If its worst thn y d hell r u using ion...chnge to some othr provider...for me its best nd i get wat i pay for...
A Google User
Nov 27, 2014
pathetic service they calls for renewal and never bother about services.. even they charges everytime they repair the wires broken... worst. not recommended to opt their services