ION Internet

ION Internet


The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.

Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.

Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.

Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.

Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

Recent changes:
New in 1.8

Reported Bugs are Fixed.

New in 1.7

Reported Bugs are Fixed.
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Free
69
3.5
User ratings
402
Installs
5,000+
Concerns
2
File size
1419 kb
Screenshots
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About ION Internet
The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.

Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.

Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.

Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.

Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

Recent changes:
New in 1.8

Reported Bugs are Fixed.

New in 1.7

Reported Bugs are Fixed.

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User reviews of ION Internet
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Android Market Comments
A Google User
Sep 9, 2014
Fraud app- Beware! One of the worst app ever. I renewed my pack using this freak app only to find that I ended up paying twice, also the notification provided does not match. I called their customer harassment center and the agent disconnected me as I was a understandably rude . Then got connected asked me to email them with the ref # to customercare@i- on.in Also contacted bank and lodged a complaint. Will take it to consumer court if not resolved.
A Google User
Sep 3, 2014
Pathetic service . pathetic app . deserves negative points . couldn't even login. Customer service worse than this app
A Google User
Aug 31, 2014
Bad service Net speed is more but service is very much badd
A Google User
Aug 28, 2014
Though Net speed is good, their service is d worst!!! A week b4 renewal u start getting calls daily to renew d plan, but when u log a complain u need to follow up daily to get ur problem fixed. It's d worst service provider that I hav cum across ......
A Google User
Aug 24, 2014
No usage details after few times check App shows data used only few times, later it doesn't show the usage till date, and u can't even check on any IP address as well. Office ppl should do something to get it worked.