ION Internet

ION Internet


The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.

Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.

Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.

Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.

Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

Recent changes:
New in 1.12
*Improvements for reliability and speed
*Instant Notifications for all account related activity.
*less battery consume
*minor bug fixing
Add to list
Free
69
3.5
User ratings
1027
Installs
10,000+
Concerns
3
File size
8654 kb
Screenshots
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About ION Internet
The ION app is made exclusively for our subscribers. It can be used for Android OS 2.3 and later. Using this app an existing ION subscriber would be able to:

Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.

Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available

Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.

Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.

Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.

Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.

Register a complaint :
Subscriber can launch a complaint through the app.

Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

Recent changes:
New in 1.12
*Improvements for reliability and speed
*Instant Notifications for all account related activity.
*less battery consume
*minor bug fixing

User reviews of ION Internet
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Android Market Comments
A Google User
May 18, 2015
Nice
A Google User
May 16, 2015
Much better
A Google User
May 16, 2015
amit nice speed without disturbance
A Google User
May 16, 2015
Do not use for online renewal I used this app to pay my monthly renewal.My expiry date was 19th may and i did payment on 16th may (3 days in advance). Logically my subscription should get renewed on 19th may and next expiry date should be of 18th June.But when i did the payment on 16th through the app my subscription get renewed on same time and next expiry date showing is 15th June so effectively i lost 3 days. Even customer care executive refused to launch complaint for this.
A Google User
May 14, 2015
No use app Unable to renew my internet package itself. What is the use to just know when I have renewed my package
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