Kayako

Kayako


Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.


Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets

Coming soon:

• Push notifications

Recent changes:
- Bug fixes
Add to list
Free
72
3.6
User ratings
331
Installs
10,000+
Concerns
0
File size
1388 kb
Screenshots
Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako
About Kayako
Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.


Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets

Coming soon:

• Push notifications

Recent changes:
- Bug fixes

Android Market Comments
A Google User
Apr 19, 2015
Don't work in micromax doodle 3 The worst app, don't waste your time. Just hated it
A Google User
Apr 14, 2015
Force Close I'm using Redmi Note HW1 and using 4.4.2 Android Os, I don't have problem on login screen but after entered my username and password system will kick me out to my home. I tried to clear data and cache but same problem still persists. Hope this issue can be fix and will change the rate later.
A Google User
Apr 10, 2015
No chat This app does tickets fine. There is no chat feature to answer chat request from your helpdesk.
A Google User
Mar 25, 2015
Not able to launch app Error "unfortunately,kayako has stopped" each and everytime
A Google User
Feb 27, 2015
Fine It's not a wonderful application but it's fine. It has some bugs and some missing features but it's a nice alternative to using the full Web site.
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