Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.
Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.
Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.
Kayako for Android requires Kayako 4.60 or later.
• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets
• Push notifications
- Completely redesigned interface for mobile and tablets.
- Streamlined navigation with support for gestures.
- Option to add colors to notes and billing information.
- Bug fixes, stability improvements and UI enhancements. Thank you for your feedback - please keep it coming!