Kayako

Kayako


Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.


Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets

Coming soon:

• Push notifications

Recent changes:
- Bug fixes
Add to list
Free
72
3.6
User ratings
340
Installs
10,000+
Concerns
0
File size
1388 kb
Screenshots
Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako Screenshot of Kayako
About Kayako
Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.


Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets

Coming soon:

• Push notifications

Recent changes:
- Bug fixes

Android Market Comments
A Google User
Jun 18, 2015
WAS GOOD. Now worst This app use to work on my nexus 4 with andriod 5. But now with my LG G2 with Android 5 it is not allowing me even to login. Wow i mean not allowing me to login. Seriously this is insane. Within this competitive market you Cannot make such mistakes and survive.
A Google User
Jun 12, 2015
Can't running at android 4.4.4 Can't login at my smartphone Alcatel Android 4.4.4 , the app has ben stoped after click login.. Install/uninstall clear cache not solved
A Google User
Apr 19, 2015
Don't work in micromax doodle 3 The worst app, don't waste your time. Just hated it
A Google User
Apr 14, 2015
Force Close I'm using Redmi Note HW1 and using 4.4.2 Android Os, I don't have problem on login screen but after entered my username and password system will kick me out to my home. I tried to clear data and cache but same problem still persists. Hope this issue can be fix and will change the rate later.
A Google User
Apr 10, 2015
No chat This app does tickets fine. There is no chat feature to answer chat request from your helpdesk.