The LaserShip mobile application provides customers with a convenient tool that allows them to easily track and record their shipments, view historical data, and contact LaserShip customer service while on the go.
The app contains the following features:
Shipment Tracking Via Tracking Number:
- Enter multiple tracking numbers and nickname each shipment for identification purposes, easily tagging a shipment such as “Dad’s Birthday Gift” etc.
- Receive automatic push notifications every time there is a change in your shipment process.
- Track multiple live shipments while also keeping a history record of all shipments over previous 30 days.
Shipment Tracking Via Bar Code:
- Scan a bar code from any shipment received and the tracking number will auto populate in the customer service feedback form. This ensures that the most accurate information is sent to LaserShip customer service, resulting in faster response times.
- Scan bar codes from received shipments and save the information within the app for record keeping purposes.
Customer Service Contact:
- Push to call LaserShip’s main headquarters from within the app.
- Contact customer service by filling out a simple feedback form.
- Access a live feed of LaserShip’s social media profiles.
- Review multiple topics related to the LaserShip process and find answers to some of the most common questions. LaserShip continuously updates the FAQ so users will have access to the latest information without having to do a thing.
App developed on behalf of LaserShip by - Appvisors www.appvisors.com