You will not be able to use our app on a rooted device.
This update fixes issues with our app on some Android Lollipop devices.
For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.
You can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.
For Direct Debits, you can:
- View and Cancel Direct Debits
For standing orders, you can:
- Set up New, View, Amend or Delete existing standing orders
What else can you do with this app?
Log on with just 3 characters from your memorable information.
Pay a Contact – Easy way to send and receive payments between friends and family using just a mobile number.
Everyday Offers – Click. Shop. Enjoy. View and activate offers on the move – earn as you spend, and see your total cashback earned.
Our app also has the most common features you’re used to, like:
- Check your balances and transactions whenever you want
- Make payments and transfers on the move
- Pay your credit card
- Find a nearby Lloyds Bank branch, Cashpoint® or LINK ATM
You’ll need to register your device with the app to enable 'Express logon’. We’ll install a device enrolment token on your device that creates a secure link between your device and Internet Banking profile.
It only takes a minute and only needs doing once for each device.
- An up-to-date phone number registered with us
- An Android device running v2.3 or above
- Wi-Fi or cellular data access on your device
- Lloyds Bank UK personal account
- Internet Banking User ID, password and Memorable Information
Keeping you safe online
We use the latest online security measures to protect your money, your personal information and your privacy.
As a Lloyds Bank Mobile Banking customer, you automatically benefit from our online and mobile banking guarantee:
We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet Industry Standards.
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Internet Banking customers. Terms and conditions apply.
Pay a Contact – registration required to receive payments. Terms and conditions apply.
Everyday Offers is available to Lloyds Bank account customers aged 18+. Merchant offers and cashback amounts vary. Other terms and conditions apply.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme and/or Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).
We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from LLOYDSBANK.
Cashpoint® is a registered trademark of Lloyds Bank plc.
Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
We’re aware of issues with our app on some Android Lollipop devices. We’ll be delivering a fix soon. In the meantime, you can access Mobile Banking through your mobile browser.
Users with ART (Android runtime) enabled on their device may experience issues when updating to the latest version of this app.
You can now manage Direct Debits and standing orders:
- Set up, amend and delete standing orders.
- View and cancel Direct Debits.
You won’t be able to use this app on a rooted device.