***PLEASE UPDATE TO THIS LATEST VERSION OF THE APP***
We no longer support some older versions of the app.
Great news! We’ve listened to your feedback and you can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.
Our app lets you do more with Mobile Banking:
• Log on with just 3 characters from your memorable information
• Pay a Contact – Send and receive payments between friends and family using just a mobile number
• Everyday Offers – Click, shop, enjoy. View and activate offers on the move. Earn as you spend
• Check your balances and transactions whenever you want
• Make payments and transfers on the move
• Pay your credit card
• Find a nearby Lloyds Bank branch, Cashpoint® or LINK ATM
*You will not be able to use our app on a rooted device*
For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.
THE FIRST TIME you use this app, you’ll need to set it up by registering your device. Find out more at Find out more at: http://mobile.lloydsbank.com/start
It only takes a minute and only needs doing once for each device.
• An up-to-date phone number registered with us
• An Android device running v2.3 or above
• Wi-Fi or cellular data access on your device
• Lloyds Bank UK personal account
• Internet Banking User ID, password and memorable information
KEEPING YOU SAFE ONLINE
We use the latest online security measures to protect your money, your personal information and your privacy.
As a Lloyds Bank Mobile Banking customer, you automatically benefit from our online and mobile banking guarantee. You can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting http://www.lloydsbank.com/security.asp
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Internet Banking customers. Terms and conditions apply.
Pay a Contact – available to UK personal Internet Banking customers with an eligible current account. Registration required to receive payments using a mobile number. Terms and conditions apply.
Everyday Offers is available to Lloyds Bank current account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme, Google and/or Apple may access data about your location (i.e. GPS signals from your mobile device) which can be used to approximate your location (such as your mobile ID).
We know security is important to you and we want you to feel safe online. When you receive emails from us we will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from LLOYDSBANK.
Cashpoint® is a registered trademark of Lloyds Bank plc.
Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
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