Lucyphone ( Free )

Lucyphone ( Free )


Using Lucyphone to do your customer service bidding makes you a more empowered customer. If you get put on hold, you can press "**" at which point "Lucy" will hold your spot in the queue until a live agent handles your call. While Lucy waits on hold for you, you can do other things, like try on earmuffs. The app shows you the status of the call and your recent call history. While Lucy waits, you can choose to re-join the call or cancel it. Have fun with the app and tell us on Twitter (@lucyphone) what YOU did while Lucy held your spot on hold.

Recent changes:
Minor fix related to detection of Internet connection
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Free
75
3.8
User ratings
82
Installs
10,000+
Concerns
1
File size
2234 kb
Screenshots
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About Lucyphone ( Free )
Using Lucyphone to do your customer service bidding makes you a more empowered customer. If you get put on hold, you can press "**" at which point "Lucy" will hold your spot in the queue until a live agent handles your call. While Lucy waits on hold for you, you can do other things, like try on earmuffs. The app shows you the status of the call and your recent call history. While Lucy waits, you can choose to re-join the call or cancel it. Have fun with the app and tell us on Twitter (@lucyphone) what YOU did while Lucy held your spot on hold.

Recent changes:
Minor fix related to detection of Internet connection

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User reviews of Lucyphone ( Free )
I cannot install this app at all. Every time it says "requested item could not be found!! Can someone please fix it
Dec 28, 2011
Android Market Comments
A Google User
Aug 15, 2014
Hope it as good… I just used the website for the first time and I hope the app is as good. I wish I had known about this a long time ago !!
A Google User
Jul 19, 2014
Great but it should be updated.
A Google User
Jul 14, 2014
reps hang up When I used this to call Coventry One multiple times within 6 months, I get "Company disconnected the call" after it waited on hold for some time. I assume this means the reps hung up when they answered. An app like this is useless if CS reps aren't willing to cooperate with it. Also, today I tried calling back with Lucy Phone and when it called me I heard nothing then it disconnected saying that customer did not take call. This happened twice. Lucy Phone is a great idea, but not so great if it doesn't work!
A Google User
Jun 8, 2014
Waited forever on Asus, lost the call once I finally got an agent, raged, found out about this App online, watched Netflix until THEY called ME!! I'm going to use this always.
A Google User
Mar 1, 2014
I like this app but it could be way better with just a little effort. This app really Needs Updates. A LOT of the listings are very Old and Outdated. Developer update this app and in future updates add more 'companies and update the numbers' in this app often please.