Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile
Designed with the small business owner and their team in mind MightyCall Mobile helps you monitor and manage inbound requests from customers regardless of where they originate. Get alerted to new requests, instantly respond from your phone or re-assign the request to another member of your team. It’s like having your very own call center in your pocket.
With the MightyCall Mobile App you can
* Get alerted - when a new customer requests arrives
* View customer requests - from several sources in a single activity queue
* Quickly assign requests - to yourself or another member of your team with just a swipe
* View request details – with just a touch
* Track next steps - by adding comments to a request
* Immediately respond - using native applications like email or phone calls
* Update your address book - with customer contact information
* Complete requests - with the push of a button
* Monitor progress – ensuring that opportunities don’t fall through the cracks
Download and install this free Android application and you’ll also get a no-cost subscription to the web based MightyCall solution where you can configure your activity streams and create an advanced Contact Us form for your website.
Once subscribed to MightyCall your FREE subscription includes…
* An amazing ‘Contact Us’ page that you can easily insert into your website that includes instant click-to-call, call me back requests, informational requests, business hours, social media links, location map and more. The customer requests from this contact form automatically feed your activity queue and mobile application.
* A web based version of MightyCall where you can manage your account, configure activity streams, view statistics and add co-workers.
* MightyCall is free to get started including use of the web and social channels. Upgrade to add more users as well as the voice channel for dedicated local or toll-free numbers that work in conjunction with the activity queue.
MightyCall Mobile is absolutely Free for up to 3 users – download it today.
In this version we have added an internal feedback form, improved navigation and introduced several fixes to make the app better.