NatWest Mobile banking for customers who hold NatWest personal bank accounts in the Channel Islands, Isle of Man or Gibraltar.
• Check your balance and recent transactions for your NatWest accounts offshore
• Pay bills or people - just set up and make your first payment in Online Banking beforehand
• Transfer funds between your accounts offshore
• Find your nearest cash machine or local branch
• Top up your UK pay as you go mobile phones (available for major UK mobile networks only)
HOW TO REGISTER
To use the Mobile banking app you need to be aged 11 or over, be a NatWest Online Banking customer with a personal account held in the Channel Islands, Isle of Man or Gibraltar and have a mobile telephone number starting:
• 07 (Channel Islands, IoM or UK)
• 0034 (Spain)
• 00350 (Gibraltar)
• 00447 (UK phone used overseas)
Once you've downloaded the app, registering is simple. All you need is your Online Banking customer number, debit card and some other information including your card security number.
To complete the registration process, we’ll verify your details and send you a text message within 24 hours to let you know that you can start using the app.
Not got a customer number? Get a reminder or sign up for Online Banking at natwestoffshore.com/online.
If you’re having trouble with your Android app please call the helpdesk on 0808 168 2957 (+44 120 241 3759). Calls may be recorded.
This service is currently not available to customers whose mobile phone is registered with CTS Gibraltar or Barablu ES (Spain).
Standard data charges may apply. Contact your network operator for details.
TERMS AND CONDITIONS
The Royal Bank of Scotland International Limited trading as NatWest (NatWest). Registered Office: P.O. Box 64, Royal Bank House, 71 Bath Street, St. Helier, Jersey JE4 8PJ. Regulated by the Jersey Financial Services Commission. Business address: PO Box 11, 16 Library Place, St Helier, Jersey, JE4 8NH.
Guernsey business address: PO Box 62, Royal Bank Place, 1 Glategny Esplanade, St. Peter Port, Guernsey, GY1 4BQ. Regulated by the Guernsey Financial Services Commission and licensed under the Banking Supervision (Bailiwick of Guernsey) Law, 1994, as amended, the Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law, 2002, and the Protection of Investors (Bailiwick of Guernsey) Law, 1987, as amended.
Isle of Man business address: PO Box 7, 1 Prospect Hill, Douglas, Isle of Man, IM99 1AQ. Licensed by the Financial Supervision Commission of the Isle of Man and registered with the Insurance and Pensions Authority in respect of general business.
NatWest is the registered business name of The Royal Bank of Scotland International Limited under the Business Names Registration Act. Gibraltar business address: National Westminster House, PO Box 707, 57 Line Wall Road, Gibraltar. Regulated and authorised by the Financial Services Commission, Gibraltar to undertake Banking and Investment Business from 57 and 55 Line Wall Road and 1 Corral Road, Gibraltar.
Compatible with Android 4.4 (KitKat)