NETGEAR genie App is an easy, way to manage, monitor and repair your home network--from the palm of your hand. While on your home network NETGEAR genie app allows you anywhere-in-the-house access to all the cool features on your router without having to boot up your computer: Wireless Settings, Network Map, Live Parental Controls, Guest Access, Traffic Metering, My Media, and more. All you need is your tablet or smartphone and NETGEAR genie App.
• Easily control your home network through the genie dashboard
• Stream Media—find and play music and video files anywhere in your network from your smartphone/tablet
• Print from your iPad® or iPhone®--Windows or Mac genie makes any printer AirPrint® compatible
• Securely connect smartphones and tablets to your home wireless network with the scan of a QR code thanks to EZ Mobile Connect
****** IMPORTANT NOTES ******
May 2014: Android Genie "ReadySHARE" does not work with WNDR3700v3/WNDR4000, those two routers have a bug.
Sept 2013: There is a bug in some NETGEAR routers causing Genie to fail to log into the router, need to update the firmware.
NETGEAR genie does not work when connected to the guest network of the router.
NETGEAR genie only works when connected to a NETGEAR router in router mode, not in access point mode.
NETGEAR genie does not work with wireless extender or repeater.
NETGEAR genie currently does not support IPv6, login would fail if IPv6 is enabled.
For any issue, please contact [email protected]
Android version supported: Android 2.2 or higher
General Information: Supported NETGEAR router list:
» Centria (WNDR4700, WND4720)
DSL Modem Gateway:
My Media uses the default media player on an Android device to play media files if the Android device is being used as a player. Different Android versions support different ranges of media formats. The following list is based on Android version 4.0 supported media formats:
• Supported audio formats: AAC, HE-AAC, AMR-NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, and PCM/WAVE.
• Supported video formats: H.263, H.264 AVC, MPEG-4 SP, and VP8.
• Supported photo formats: JPEG, GIF, PNG, BMP, and WEBP.
For more information on supported media formats, see the Technical Specifications for your Android device.
Notes for My Media:
1) Each supported media format has limitations in media encoding parameters, such as bitrate, frame rate, and resolution. When My Media is unable to play media files with the supported formats, it may be because the files have higher bitrates or frame rates that exceed the rate it can support.
2) The devices listed in Player view will be your own device, and other devices available in the network, such as PCs, TVs, stereos, or smartphones.
3) The Android NETGEAR Genie needs to be running in the My Media function to show up as a player or source.
4) Some media files can be played in some players, but can’t be played in other players. Different player supports different kinds of media file formats.
5) If My Media can’t find any source or any player, it may be because your device is disconnected from the NETGEAR router. Make sure it is connected to the NETGEAR router by checking the Wi-Fi connection in Settings.
6) After any change in the network, including Wi-Fi setting, source folder change, and list of player change, you will need to restart the media service and refresh the source folder in the Option view.
7) When playing media files on your own Android device, tapping the screen brings up play progress and player control.
8) It sometimes takes a long time to access and play a media file. This may be caused by a slow network, large file size, or heavy load in the player or source device.
Contact [email protected]
Change in 2.4.38:
1. Support Orbi router
2. Fixed D6220 icon
3. Fixed failed to register product with space in the country code
4. Fixed search 's link is wrong
5. Fixed enabling Live Parental Control Filtering level by device
6. Fixed connected devices won't display on Network Map using the Netgear Genie App