OVO Energy is the independent UK gas and electricity supplier that won first place in the 2015 Which? energy satisfaction survey. It’s on mission to make energy simpler and fairer through transparent pricing, great customer service – and initiatives that give back.
With the OVO Energy app, you can view statements, submit meter readings and see how much energy you’re using – wherever you are.
Want to join OVO Energy? Great. Just download the app and select ‘Switch to OVO’ on the login page.
Are you an OVO Pay As You Go (PAYG) customer? You can:
• See your balance and how long it will last.
• Top up your balance with this app (you’ll need a prepaid smart meter – if you don’t have one, ask OVO for a free installation at https://smart.ovoenergy.com/paygplus).
• See your account details.
• Add a new bank card to your account.
Are you an OVO Pay Monthly (PAYM) customer? You can:
• Use the app’s torch to read your meter if it’s hidden in a dark place.
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you’re on.
• Contact OVO if you have any questions.
OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email [email protected]
*Pay Monthly Customers*
• We fixed an bug where some users saw strange text on the home screen instead of a number showing how energy efficient they were.
*Pay As You Go Customers*
• First-time users who requested a smart meter installation now have access to a brief tutorial and video so they can find out everything they need to know about Smart PAYG+.
• We've fixed the problem with registering new cards in the app. Please email [email protected]
if you're still having issues.