Plantronics Hub™

Plantronics Hub™


Discover how the Plantronics Hub™ app can bring your new Plantronics Voyager Edge headset to life with helpful tools and notifications. (Plantronics Hub replaces Plantronics MyHeadset.)
Get the following features for Voyager Edge and Voyager Legend:
• Customize the settings
• Check battery level
• See connection status
• Manage smart sensor options*
• Explore all the features

Get the following features for Plantronics BackBeat FIT, M70, M90, BackBeat GO 2, Voyager PRO HD, Marque 2, Marque, M55, and M25:
• Monitor battery level
• See headset status*
• Explore all the features

Requirements:
• Hub supports phones running Android OS v2.3.3 and higher.
• Some versions of the Android operating system and some phones/tablets may not support all features.

Known Issues:
Battery
Battery status is not available for the following Android versions:
• Samsung Galaxy S4 phones running Android OS 4.2.2
• Any phones/tablets running below Android OS 3.0
• Any phone or tablet running Android OS 4.2 or 4.2.1
• Some phones or tablets running Android OS 4.4

Exception: Voyager Edge and Voyager Legend headsets with the latest firmware installed will have access to battery and connection status with all supported versions of the Android OS. From your Windows or Mac desktop computer, click here to install the latest firmware. http://www.plantronics.com/us/support/myheadset/updater/

General
• Some versions of Android exhibit Bluetooth connection bugs that may cause Settings, battery and connection information to be lost. To resolve these issues, check the “Troubleshooting” topic in the “How Do I?” section in Plantronics Hub .
• Some versions of the Android operating system offer “Call” and “Hands-free mode” settings options. Enabling some of the features in these settings may cause conflicts with settings offered in your Plantronics headset or through the Hub application. We recommend that you turn off Call and Hands-free mode in your Android Settings for the best experience with your Plantronics headset.

* Sensor and Status Issues
• Your headset wearing status may show as “Off” or “Unknown” in Hub for your Voyager Pro HD if you have disabled your sensors. To re-enable the headset sensor on your Voyager Pro HD, use the MyHeadset Updater desktop application. Once this setting is re-enabled, you will be able to view your headset’s wearing status in Hub. Click this link from your desktop computer to re-enable this setting. (http://www.plantronics.com/us/support/myheadset/updater/)

• If you have disabled your sensors on your Voyager Edge or Voyager Legend headset, simply turn “on” the desired sensor setting(s) in Hub that you wish to enable.

Network Performance:
The performance of Hub will vary depending on your network’s capabilities.

Recent changes:
What's New
- Additional functionality without
internet access
- Bug fixes
Add to list
Free
72
3.6
User ratings
4337
Installs
500,000+
Concerns
0
File size
2978 kb
Screenshots
Screenshot of Plantronics Hub™ Screenshot of Plantronics Hub™ Screenshot of Plantronics Hub™ Screenshot of Plantronics Hub™ Screenshot of Plantronics Hub™
About Plantronics Hub™
Discover how the Plantronics Hub™ app can bring your new Plantronics Voyager Edge headset to life with helpful tools and notifications. (Plantronics Hub replaces Plantronics MyHeadset.)
Get the following features for Voyager Edge and Voyager Legend:
• Customize the settings
• Check battery level
• See connection status
• Manage smart sensor options*
• Explore all the features

Get the following features for Plantronics BackBeat FIT, M70, M90, BackBeat GO 2, Voyager PRO HD, Marque 2, Marque, M55, and M25:
• Monitor battery level
• See headset status*
• Explore all the features

Requirements:
• Hub supports phones running Android OS v2.3.3 and higher.
• Some versions of the Android operating system and some phones/tablets may not support all features.

Known Issues:
Battery
Battery status is not available for the following Android versions:
• Samsung Galaxy S4 phones running Android OS 4.2.2
• Any phones/tablets running below Android OS 3.0
• Any phone or tablet running Android OS 4.2 or 4.2.1
• Some phones or tablets running Android OS 4.4

Exception: Voyager Edge and Voyager Legend headsets with the latest firmware installed will have access to battery and connection status with all supported versions of the Android OS. From your Windows or Mac desktop computer, click here to install the latest firmware. http://www.plantronics.com/us/support/myheadset/updater/

General
• Some versions of Android exhibit Bluetooth connection bugs that may cause Settings, battery and connection information to be lost. To resolve these issues, check the “Troubleshooting” topic in the “How Do I?” section in Plantronics Hub .
• Some versions of the Android operating system offer “Call” and “Hands-free mode” settings options. Enabling some of the features in these settings may cause conflicts with settings offered in your Plantronics headset or through the Hub application. We recommend that you turn off Call and Hands-free mode in your Android Settings for the best experience with your Plantronics headset.

* Sensor and Status Issues
• Your headset wearing status may show as “Off” or “Unknown” in Hub for your Voyager Pro HD if you have disabled your sensors. To re-enable the headset sensor on your Voyager Pro HD, use the MyHeadset Updater desktop application. Once this setting is re-enabled, you will be able to view your headset’s wearing status in Hub. Click this link from your desktop computer to re-enable this setting. (http://www.plantronics.com/us/support/myheadset/updater/)

• If you have disabled your sensors on your Voyager Edge or Voyager Legend headset, simply turn “on” the desired sensor setting(s) in Hub that you wish to enable.

Network Performance:
The performance of Hub will vary depending on your network’s capabilities.

Recent changes:
What's New
- Additional functionality without
internet access
- Bug fixes

User reviews of Plantronics Hub™
Write the first review for this app!
Android Market Comments
A Google User
Dec 15, 2014
Marginally useful The ringtone of the headset is completely uncoordinated with when actually answer the phone. It doesn't tell you about firmware updates. Allows some settings to be tinkered with.
A Google User
Dec 11, 2014
Bluetooth I do not like this app because you had to reset the headset every time to check the battery status on the display . When all you had to do was just press the button to check the battery status verbally via the headset.
A Google User
Dec 11, 2014
Could be great. No headset app seems to have a simple graphical equalizer. I would also like to see an icon or widget to quickly and simply access volume and graphic equalizer settings. You could be the only one Plantronics... the only one.
A Google User
Dec 4, 2014
Battery drain Well I certainly thought other people exaggerated. Headset went from 7 hours talk time to 2 minutes talk and 1 hour standby with this app, crazy.
A Google User
Dec 3, 2014
Kills Battery and has incorrect information It shows the m155 incorrectly. The lights are wrong and I don't believe I have a mute feature on my headset.