New measures in sustainable customer service
- mobile interaction and unique partner networking via the Private Residences app
In order to meet the high demands of our clientele, in the last few years the Private Residences -- Luxury Real Estate Group, with its offices in Kitzbuehel (head office), Mallorca and Zurich, has considerably extended its service spectrum with the primary goal of retaining customers, offering a plethora of innovative and leading services in the pre and after sales service.
With our new Private Residences app you will have convenient and direct access to our range of luxury real estate, news and interesting events at our locations, as well as our comprehensive offer of services and products within our partner network. Via the new feature, 'myEstate', in the private members section of this app, both the seller and the buyer have personalised access to important information about their property. Via this section, we also make the sales process for our owners and sellers transparent and comprehensible and let our principles actively take part in our ever-day work. Our property buyers receive comprehensive information via 'myEstate' about skilled craftsmen and service providers who have been involved in the building process of their property, and will be able to contact them easily and conveniently, if needed. This mobile "manual" as well as a completely new measure of transparency of the daily work of qualified real estate advisors towards their customers is so far unique in the professional marketing of properties.
Furthermore, we allow our selected and cherished customers special access, in the exclusive partner section of this application, to hand-picked premium brands and limited luxury products, as well as exclusive events in our service destinations. These demanding and wealthy customers of the Private Residences Luxury Real Estate Group will find a unique starting point in the private Diamonds Members Club, for accredited members only, to actively experience extraordinary lifestyle products and special lifestyle services in a discreet environment. Here, you are among friends and receive attractive and individual status advantages, as well as valuable information about exclusive events at hand-selected premium partners of the Private Residences Luxury Real Estate Group. Furthermore, Diamonds members can look at offers in the special department, Diamonds of Real Estates, for which they have automatic access due to their membership accreditation.
The Private Residences Luxury Real Estate Group app is a completely new and innovative info and entertainment platform which not only deals with the brokerage of luxury real estates at prestigious international locations, but has made it its main goal to create exclusive added values, as well as interesting networks for its demanding customers and prestigious partner companies, in the frame of optimal customer service and sustainability of its services.
We look forward to meeting you!
+ New structure in partners area
+ Performance/stability improvements