Samsung Cares

Samsung Cares


This app only for Android Phone and Tablet version is coming in 2nd Half of 2013.

Stay connected with the Samsung Cares app!

Samsung Cares brings you support on the go.

Seamless navigation for online support and service tracking information for your product.

You can find FAQ’s, How To Guides, Videos, Store locator and easy to follow Troubleshooting Guides.

If for some reason you can’t find the answer you’re looking for or need additional help you can connect with us at any time through Facebook, Twitter, or Live Chat simply by using the contact options.

Highlights:
> Our FAQ and How-To Videos have everything you need to help troubleshoot your Samsung product.
> Track your service status with this easy to use app and upload product symptoms, Bill of Sales (Receipt).
> Connect with us through Facebook, Twitter, Chat and more.
> Watch live streaming videos from SPSN.
> Find store location near you
> Feedback Survey

What’s new

What’s in this version:

[V. 2.3.9]
> Updated FAQs, How To Guides, Videos and Troubleshooting Guides
> User can upload product symptoms thru tracking
> Samsung Cares App Feedback Survey Function added
Add to list
Free
72
3.6
User ratings
827
Installs
100,000+
Concerns
2
File size
2360 kb
Screenshots
Screenshot of Samsung Cares Screenshot of Samsung Cares Screenshot of Samsung Cares Screenshot of Samsung Cares Screenshot of Samsung Cares

About Samsung Cares
This app only for Android Phone and Tablet version is coming in 2nd Half of 2013.

Stay connected with the Samsung Cares app!

Samsung Cares brings you support on the go.

Seamless navigation for online support and service tracking information for your product.

You can find FAQ’s, How To Guides, Videos, Store locator and easy to follow Troubleshooting Guides.

If for some reason you can’t find the answer you’re looking for or need additional help you can connect with us at any time through Facebook, Twitter, or Live Chat simply by using the contact options.

Highlights:
> Our FAQ and How-To Videos have everything you need to help troubleshoot your Samsung product.
> Track your service status with this easy to use app and upload product symptoms, Bill of Sales (Receipt).
> Connect with us through Facebook, Twitter, Chat and more.
> Watch live streaming videos from SPSN.
> Find store location near you
> Feedback Survey

What’s new

What’s in this version:

[V. 2.3.9]
> Updated FAQs, How To Guides, Videos and Troubleshooting Guides
> User can upload product symptoms thru tracking
> Samsung Cares App Feedback Survey Function added

Visit Website
User reviews of Samsung Cares
Write the first review for this app!
Android Market Comments
A Google User
Aug 12, 2014
Great but Needs Spanish, and could benefit from a folder type search for models
A Google User
Jul 27, 2014
Will give more after trying
A Google User
Jul 23, 2014
Helpful App
A Google User
Jul 19, 2014
Galaxy Note III Its all good for now: it just take too long for repair 3 to 6 weeks is a long time without a phone, when you get this halfway loner phone, which don't do as much as your original phone would.
A Google User
Jul 17, 2014
Bad service, no updates provided. If u r not going to update, don't provide an app. No update for 7 days until i called. UPS proof of delivery was 1029am,07/2. Samsung claimed they didnt get it until 7/9. Its 7/16 now, they still had no idea where is my phone. They do not care, have no clue that cudtomers paid lots of money for a new device. Having a defective device was ok, my bad luck (and bad QC service).things happen. But the important thing is acknowledge it and resolve it. Hiding and lying is not an acceptable way to deal with issues. I will not buy another Samsung after this.