Samsung Cares

Samsung Cares


This app only for Android Phone and Tablet version is coming in 2nd Half of 2013.

Stay connected with the Samsung Cares app!

Samsung Cares brings you support on the go.

Seamless navigation for online support and service tracking information for your product.

You can find FAQ’s, How To Guides, Videos, Store locator and easy to follow Troubleshooting Guides.

If for some reason you can’t find the answer you’re looking for or need additional help you can connect with us at any time through Facebook, Twitter, or Live Chat simply by using the contact options.

Highlights:
> Our FAQ and How-To Videos have everything you need to help troubleshoot your Samsung product.
> Track your service status with this easy to use app and upload product symptoms, Bill of Sales (Receipt).
> Connect with us through Facebook, Twitter, Chat and more.
> Watch live streaming videos from SPSN.
> Find store location near you
> Feedback Survey

What’s new

What’s in this version:

[V. 2.3.9]
> Updated FAQs, How To Guides, Videos and Troubleshooting Guides
> User can upload product symptoms thru tracking
> Samsung Cares App Feedback Survey Function added
Add to list
Free
72
3.6
User ratings
1022
Installs
100,000+
Concerns
2
File size
2360 kb
Screenshots
Screenshot of Samsung Cares Screenshot of Samsung Cares Screenshot of Samsung Cares Screenshot of Samsung Cares Screenshot of Samsung Cares
About Samsung Cares
This app only for Android Phone and Tablet version is coming in 2nd Half of 2013.

Stay connected with the Samsung Cares app!

Samsung Cares brings you support on the go.

Seamless navigation for online support and service tracking information for your product.

You can find FAQ’s, How To Guides, Videos, Store locator and easy to follow Troubleshooting Guides.

If for some reason you can’t find the answer you’re looking for or need additional help you can connect with us at any time through Facebook, Twitter, or Live Chat simply by using the contact options.

Highlights:
> Our FAQ and How-To Videos have everything you need to help troubleshoot your Samsung product.
> Track your service status with this easy to use app and upload product symptoms, Bill of Sales (Receipt).
> Connect with us through Facebook, Twitter, Chat and more.
> Watch live streaming videos from SPSN.
> Find store location near you
> Feedback Survey

What’s new

What’s in this version:

[V. 2.3.9]
> Updated FAQs, How To Guides, Videos and Troubleshooting Guides
> User can upload product symptoms thru tracking
> Samsung Cares App Feedback Survey Function added

User reviews of Samsung Cares
Write the first review for this app!
Android Market Comments
A Google User
Dec 16, 2014
Samsung I have never had a Prouble when i call i dont know how there tracker is but i will knew soon have to send in my tab 3
A Google User
Dec 5, 2014
Great Great service. ..I'll check in once I get my device back
A Google User
Dec 2, 2014
Steve Samsung is horrible,They are ripping me off with a tablet repair that they claim "was water damage" (since its under warranty this was their diagnosis) returned it to me in pieces when I declined to pay to have repaired,promised me they were fixing,free,changed their mind,offered me a replacement, with a new one for free,now saying I have to pay 150 to get it, Unfortunately the little man cant do anything but scream UNFAIR,LIARS.........
A Google User
Nov 19, 2014
3rd time sending my note 8 in for maintenance... over heats battery drains an screen flickers.. The sent it back with a new charger... great trouble shooting samsung.. fuckin joke customer service is a bunch of idiots
A Google User
Nov 13, 2014
Great company No issues with this company whats so ever. Love all samsung products and customer service is always helpful