Smart Care

Smart Care


Samsung Smart Care is a quick and easy way of checking the set up on your Samsung Android smartphone. This application (formally known as Diagnostics), provided by Samsung, gives you a really useful set of troubleshooting tools.

The application actively checks all the settings on your phone and will help you find and fix any issues without the need to look at all the setting menus, or contact the Customer Support helpdesk! The SmartCare software will highlight any unusual settings and put control back into your hands.

If you have any requests for this application, please let us know at the Samsung Customer Service Team by leaving a user comment.

Recent changes:
New service centre and support centre information.
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Free
77
3.9
User ratings
1469
Installs
100,000+
Concerns
3
File size
7408 kb
Screenshots
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About Smart Care
Samsung Smart Care is a quick and easy way of checking the set up on your Samsung Android smartphone. This application (formally known as Diagnostics), provided by Samsung, gives you a really useful set of troubleshooting tools.

The application actively checks all the settings on your phone and will help you find and fix any issues without the need to look at all the setting menus, or contact the Customer Support helpdesk! The SmartCare software will highlight any unusual settings and put control back into your hands.

If you have any requests for this application, please let us know at the Samsung Customer Service Team by leaving a user comment.

Recent changes:
New service centre and support centre information.

User reviews of Smart Care
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Android Market Comments
A Google User
May 25, 2015
Nothing Just wasting my space and time.
A Google User
May 3, 2015
Told me what I already knew My phone is having connectivity issues unless I'm actually signed into a wireless network (not 4g). This diagnostic app only agreed with me. It does NOT suggest what could be the cause(s), some actions I could take to figure out what is the problem, or why it's happening.
A Google User
Apr 12, 2015
Terrible support from such a renowned manufacturer. Would be useful if Samsung aftercare even existed. Terrible customer service from a so called renowned manufacturer. You could learn much from Apples customer care! Starting with carrying out your own repairs instead of using 3rd party repairers and being like Apple that if a handset breaks it get replaced by new handset. No questions. No refurb units. And you have the hard neck to be asking IPhone prices on the S6. Maybe when you get your act together. But is a Samsung so not worth the £900 price tag!
A Google User
Apr 3, 2015
Galaxy S3 I can't even download it. It just stops at 81 percent
A Google User
Mar 5, 2015
Very Basic, Obvious, No help This is basic information you would find in the user manual. No real help or diagnostics for problems. Typical Samsung BS. Who was paid to waste time making this? No wonder your devices are expensive, consume too much battery and generally suck.
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