SMART Service Desk

SMART Service Desk


SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.

Note:

Application by default points to SMART Service Desk - Test Servers.
You can change the URL settings. to your own server, after you log on to App, by changing the settings.

Test users are:

Username: employee
Password: 123456

Username: support
Password: 123456

Recent changes:
HelpDesk, CRM, SMART Help Desk, SMART CRM Desk, ITIL, ITIL V3, ISO 20000, Incident Management, Service Request Management, Survey Management, Knowledge Management
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Free
100
5.0
User ratings
3
Installs
100+
Concerns
0
File size
806 kb
Screenshots
Video of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk Screenshot of SMART Service Desk

About SMART Service Desk
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.

Note:

Application by default points to SMART Service Desk - Test Servers.
You can change the URL settings. to your own server, after you log on to App, by changing the settings.

Test users are:

Username: employee
Password: 123456

Username: support
Password: 123456

Recent changes:
HelpDesk, CRM, SMART Help Desk, SMART CRM Desk, ITIL, ITIL V3, ISO 20000, Incident Management, Service Request Management, Survey Management, Knowledge Management

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User reviews of SMART Service Desk
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Android Market Comments
A Google User
Aug 28, 2013
Nice App :-) Very nice user friendly app love it :-)
A Google User
Jun 25, 2013
Helpful !
A Google User
May 8, 2013
Excellent App for Service Desk Good Job. It helps our technicians solve tickets on field. Managers can make approval while traveling.