SMG Reporting

SMG Reporting


SMG Reporting provides easy, one-click access to customer experience scores, customer comments, and program news. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere. A Nearby Locations feature, which plots locations within 100 miles and scores for the last 30 days, is available for enabled users.

Please note: You must be an SMG client and have a valid username and password to access this app. If Nearby Locations is enabled for your account, you must grant permission for the app to use your current location.

Service Management Group (SMG):
SMG is a market research firm with a singular focus: driving customer satisfaction and loyalty for multi-unit companies. SMG conducts more than 70 million surveys annually, delivering real-time, actionable insights and business intelligence at both the store and corporate levels. To learn more, visit www.smg.com.

Recent changes:
Bug fixes for viewing static *.pdf reports.
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Free
62
3.1
User ratings
491
Installs
10,000+
Concerns
2
File size
5928 kb
Screenshots
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About SMG Reporting
SMG Reporting provides easy, one-click access to customer experience scores, customer comments, and program news. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere. A Nearby Locations feature, which plots locations within 100 miles and scores for the last 30 days, is available for enabled users.

Please note: You must be an SMG client and have a valid username and password to access this app. If Nearby Locations is enabled for your account, you must grant permission for the app to use your current location.

Service Management Group (SMG):
SMG is a market research firm with a singular focus: driving customer satisfaction and loyalty for multi-unit companies. SMG conducts more than 70 million surveys annually, delivering real-time, actionable insights and business intelligence at both the store and corporate levels. To learn more, visit www.smg.com.

Recent changes:
Bug fixes for viewing static *.pdf reports.

User reviews of SMG Reporting
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Android Market Comments
A Google User
Dec 4, 2014
Android issue Since your last upgrade I can't access from my android, but iPhones can. Please fix😊
A Google User
Dec 3, 2014
Load time I click something and it takes about 5 minutes to open it. The app freezes a lot. I had the app for a while, now it just stops working.
A Google User
Dec 1, 2014
Doesn't load!
A Google User
Nov 30, 2014
It's not user friendly. I have an s5 and it doesn't want to login when you push the login key. It also doesn't allow you to go back to the previous screen unless you log out and go back into it.
A Google User
Nov 30, 2014
Wont open.