SMG Reporting

SMG Reporting


SMG Reporting provides easy, one-click access to your Quickscores, customer comments, recent period-end reports, and alerts. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere.

Version 2 of the SMG Reporting app includes:
• Top-line view of Quickscores directly from the app’s dashboard
• Immediate visibility to the number of new and unread comments
• Ability to sort comments by date and location, and search for specific words or promotions
• One-click access to period-end reports
• Enhanced mapping with location-specific comments
• Easy tracking and sorting of alerts through a quick-read grid

Please note: You must be an SMG client and have a valid username and password to access this app.

Service Management Group (SMG):
SMG is the world’s leading human experience measurement firm—helping clients grow through state-of-the-art measurement, technology, and insights that help them listen, understand, and act. Each year, SMG evaluates more than 100 million experiences in 93 countries and 46 languages for more than 300 brands.

Recent changes:
Update includes:
• Link to Quickscores/Comment maps on dashboard
• “My location” indicator within maps
• Directions to nearest location within maps
• Minor text changes
• Additional Quickscores patch
• Bug fixes to address download errors
• Bug fix for large data usage
• Bug fix for internet connectivity issues
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Free
61
3.1
User ratings
592
Installs
50,000+
Concerns
1
File size
12232 kb
Screenshots
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About SMG Reporting
SMG Reporting provides easy, one-click access to your Quickscores, customer comments, recent period-end reports, and alerts. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere.

Version 2 of the SMG Reporting app includes:
• Top-line view of Quickscores directly from the app’s dashboard
• Immediate visibility to the number of new and unread comments
• Ability to sort comments by date and location, and search for specific words or promotions
• One-click access to period-end reports
• Enhanced mapping with location-specific comments
• Easy tracking and sorting of alerts through a quick-read grid

Please note: You must be an SMG client and have a valid username and password to access this app.

Service Management Group (SMG):
SMG is the world’s leading human experience measurement firm—helping clients grow through state-of-the-art measurement, technology, and insights that help them listen, understand, and act. Each year, SMG evaluates more than 100 million experiences in 93 countries and 46 languages for more than 300 brands.

Recent changes:
Update includes:
• Link to Quickscores/Comment maps on dashboard
• “My location” indicator within maps
• Directions to nearest location within maps
• Minor text changes
• Additional Quickscores patch
• Bug fixes to address download errors
• Bug fix for large data usage
• Bug fix for internet connectivity issues

User reviews of SMG Reporting
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Android Market Comments
A Google User
Feb 24, 2015
Stopped working Hi, I was using the old version, somehow I couldn't download the new(showing error or not signed correctly), yesterday it downloaded, now when I am entering the password and username, it loads to 'CONTINUE' page & then goes back again to login page, please help!!
A Google User
Feb 22, 2015
Log out problem I am unable to log out when I'm finished. I'm forced to restart my samsung galaxy 3 every time. Please respond with any solutions.
A Google User
Feb 19, 2015
Love the updates So happy finally can use on LG3....thank you thank you thank you
A Google User
Feb 18, 2015
Can't dounloud in Samsung galaxy s3 please fix the problem.
A Google User
Feb 17, 2015
Fix this Package file was not signed correctly!!