SMG Reporting

SMG Reporting


SMG Reporting provides easy, one-click access to customer experience scores, customer comments, and program news. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere. A Nearby Locations feature, which plots locations within 100 miles and scores for the last 30 days, is available for enabled users.

Please note: You must be an SMG client and have a valid username and password to access this app. If Nearby Locations is enabled for your account, you must grant permission for the app to use your current location.

Service Management Group (SMG):
SMG is a market research firm with a singular focus: driving customer satisfaction and loyalty for multi-unit companies. SMG conducts more than 70 million surveys annually, delivering real-time, actionable insights and business intelligence at both the store and corporate levels. To learn more, visit www.smg.com.

Recent changes:
Bug fixes for viewing static *.pdf reports.
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Free
60
3.0
User ratings
387
Installs
10,000+
Concerns
2
File size
5928 kb
Screenshots
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About SMG Reporting
SMG Reporting provides easy, one-click access to customer experience scores, customer comments, and program news. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere. A Nearby Locations feature, which plots locations within 100 miles and scores for the last 30 days, is available for enabled users.

Please note: You must be an SMG client and have a valid username and password to access this app. If Nearby Locations is enabled for your account, you must grant permission for the app to use your current location.

Service Management Group (SMG):
SMG is a market research firm with a singular focus: driving customer satisfaction and loyalty for multi-unit companies. SMG conducts more than 70 million surveys annually, delivering real-time, actionable insights and business intelligence at both the store and corporate levels. To learn more, visit www.smg.com.

Recent changes:
Bug fixes for viewing static *.pdf reports.

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User reviews of SMG Reporting
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Android Market Comments
A Google User
Sep 9, 2014
UPDATE RUBBISH old version worked great, no issues. Update has stopped it working. Rarely connects then won't allow access to quickscores through app, has to be done through secondary website. Takes out the convenience of a app.
A Google User
Sep 8, 2014
Worked great on my old phone. Upgraded to galaxy s5 and it doesn't work. Have to use the full websites to see anything at all.
A Google User
Sep 4, 2014
Android Version Not User Friendly Apple version is quick and responsive. Android version is like pulling teeth.
A Google User
Aug 30, 2014
Problem with Kit Kat I purchased the Moto X and the app does not work. I'm assuming its the latest version of Android as opposed to my phone. SMG...is there a fix coming?
A Google User
Aug 22, 2014
Dosn't work on Samsung Note 3 It let to put login details but after that it just trying to upload info into app without stop. So basically I can't see anything.