SMG Reporting

SMG Reporting


SMG Reporting provides easy, one-click access to customer experience scores, customer comments, and program news. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere. A Nearby Locations feature, which plots locations within 100 miles and scores for the last 30 days, is available for enabled users.

Please note: You must be an SMG client and have a valid username and password to access this app. If Nearby Locations is enabled for your account, you must grant permission for the app to use your current location.

Service Management Group (SMG):
SMG is a market research firm with a singular focus: driving customer satisfaction and loyalty for multi-unit companies. SMG conducts more than 70 million surveys annually, delivering real-time, actionable insights and business intelligence at both the store and corporate levels. To learn more, visit www.smg.com.

Recent changes:
Support for larger-screen phones (including the Galaxy S4).

SMG Reporting 2.0 is here!
All new native user interface
Faster navigation
Improved performance
New mapping features

This app is designed for mobile phones only.
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Free
59
3.0
User ratings
328
Installs
10,000+
Concerns
2
File size
5928 kb
Screenshots
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About SMG Reporting
SMG Reporting provides easy, one-click access to customer experience scores, customer comments, and program news. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere. A Nearby Locations feature, which plots locations within 100 miles and scores for the last 30 days, is available for enabled users.

Please note: You must be an SMG client and have a valid username and password to access this app. If Nearby Locations is enabled for your account, you must grant permission for the app to use your current location.

Service Management Group (SMG):
SMG is a market research firm with a singular focus: driving customer satisfaction and loyalty for multi-unit companies. SMG conducts more than 70 million surveys annually, delivering real-time, actionable insights and business intelligence at both the store and corporate levels. To learn more, visit www.smg.com.

Recent changes:
Support for larger-screen phones (including the Galaxy S4).

SMG Reporting 2.0 is here!
All new native user interface
Faster navigation
Improved performance
New mapping features

This app is designed for mobile phones only.

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User reviews of SMG Reporting
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Android Market Comments
A Google User
Jul 18, 2014
You kidding me?! This is a business app used to analyze data quickly and you cannot even access due to the many glitches.
A Google User
Jul 17, 2014
Very unstable Keeps crashing and very slow. Needs an update!
A Google User
Jul 13, 2014
Easy view, especially the map view to quickly see where each location is scoring.
A Google User
Jul 13, 2014
Can't log in. Why is it that we have this app to make it easier to see our scores when we can't even log in. This is ridiculous and needs to be fixed.
A Google User
Jul 13, 2014
False Information - Does not work with Galaxy S4 as stated. Still not compatible with the Galaxy S4. Just sits at the load screen. Come on, you guys can do better.