SMG Reporting

SMG Reporting


SMG Reporting provides easy, one-click access to your Quickscores, customer comments, recent period-end reports, and alerts. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere.

Version 2 of the SMG Reporting app includes:
• Top-line view of Quickscores directly from the app’s dashboard
• Immediate visibility to the number of new and unread comments
• Ability to sort comments by date and location, and search for specific words or promotions
• One-click access to period-end reports
• Enhanced mapping with location-specific comments
• Easy tracking and sorting of alerts through a quick-read grid

Please note: You must be an SMG client and have a valid username and password to access this app.

Service Management Group (SMG):
SMG is the world’s leading human experience measurement firm—helping clients grow through state-of-the-art measurement, technology, and insights that help them listen, understand, and act. Each year, SMG evaluates more than 100 million experiences in 93 countries and 46 languages for more than 300 brands.

Recent changes:
Update includes:
• Email comment data bug fix
Add to list
Free
63
3.2
User ratings
644
Installs
50,000+
Concerns
1
File size
17126 kb
Screenshots
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About SMG Reporting
SMG Reporting provides easy, one-click access to your Quickscores, customer comments, recent period-end reports, and alerts. With mobile reporting available for all levels of your business, you have the flexibility to track the customer experience anytime, anywhere.

Version 2 of the SMG Reporting app includes:
• Top-line view of Quickscores directly from the app’s dashboard
• Immediate visibility to the number of new and unread comments
• Ability to sort comments by date and location, and search for specific words or promotions
• One-click access to period-end reports
• Enhanced mapping with location-specific comments
• Easy tracking and sorting of alerts through a quick-read grid

Please note: You must be an SMG client and have a valid username and password to access this app.

Service Management Group (SMG):
SMG is the world’s leading human experience measurement firm—helping clients grow through state-of-the-art measurement, technology, and insights that help them listen, understand, and act. Each year, SMG evaluates more than 100 million experiences in 93 countries and 46 languages for more than 300 brands.

Recent changes:
Update includes:
• Email comment data bug fix

User reviews of SMG Reporting
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Android Market Comments
A Google User
Feb 28, 2015
Works great use all the time for work
A Google User
Feb 27, 2015
brilliant ! A fab way to get all our performance updates....super app well done guys :-)
A Google User
Feb 25, 2015
Its better but... I'm having an issue with the report viewer, it says I don't have a PDF reader installed when I do, then it also tries to open in excel but it has html code.
A Google User
Feb 24, 2015
after update Works great thank you for fix
A Google User
Feb 24, 2015
Stopped working Hi, I was using the old version, somehow I couldn't download the new(showing error or not signed correctly), yesterday it downloaded, now when I am entering the password and username, it loads to 'CONTINUE' page & then goes back again to login page, please help!!