smile - the internet bank

smile - the internet bank


The updated smile banking app now allows you instant access to your Smile bank account balance and statements, anytime, anywhere, with great new features to make managing your money even easier!

NEW FEATURES
- Move money easily between your smile current and savings accounts
- Pay anyone in your payments list
- Check your balance, available balance and up to 25 transactions
- Set up balance text alerts to make sure you don't overspend
- View your smile credit card statement from within the app
- We’ve added an inbox which will store any alerts you’ve set up
- New security feature - 'Click-jacking' protection. Go to http://www.smile.co.uk/mobile/android-faqs#Whywon'tthekeyboardworkonthenewapp? for more information

OTHER FEATURES
- Check your account balances anytime, anywhere to stay on top of your finances
- Mini statements
- Set up weekly balance and account limit text alerts
- Find the nearest Co-operative Bank or Britannia Branch and any Co-operative Bank cash machine
- Important smile contact telephone numbers created for the mobile app

REGISTRATION

To register for our mobile banking service you will need to have a UK mobile telephone number starting with 07.


Registration for mobile banking is simple. Once installed, open the app and follow the on-screen instructions. You'll then be ready in just a few short steps: 


1. Request an activation code: 

An activation code will then be sent to you by text message, you'll then need to enter this in the app where requested. 


2. Register a passcode: 

For security reasons, you need to register a code separate from your usual internet and telephone banking security code. 


3. Enter your account details and confirm security details: 

You'll be asked for 2 digits of your internet banking security and one of your five pieces of secure personal information, just like when you log on to your internet banking. Remember, we will never ask for your full security code or all of your secure personal information. 


SECURITY 


Keeping your personal information secure and confidential is crucial to us. To protect our customers we use a range of strict security measures including the latest encryption technology. We've used independent security experts to test our application to check that it's secure. 


We recommend you take all possible precautions to protect your mobile device by enabling lock codes/PIN numbers where possible. 


Please keep your details safe by not storing your mobile banking passcode on your device. 


PLEASE NOTE 


We will not charge you for downloading or using the app. However, your mobile network provider may charge you for data use depending on your tariff. You may also use this service when connected to a Wi-Fi network. 


ABOUT US

The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester, M60 4EP. Registered in England and Wales No. 990937.

Recent changes:
Minor fixes.
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Free
57
2.9
User ratings
469
Installs
10,000+
Concerns
1
File size
2093 kb
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About smile - the internet bank
The updated smile banking app now allows you instant access to your Smile bank account balance and statements, anytime, anywhere, with great new features to make managing your money even easier!

NEW FEATURES
- Move money easily between your smile current and savings accounts
- Pay anyone in your payments list
- Check your balance, available balance and up to 25 transactions
- Set up balance text alerts to make sure you don't overspend
- View your smile credit card statement from within the app
- We’ve added an inbox which will store any alerts you’ve set up
- New security feature - 'Click-jacking' protection. Go to http://www.smile.co.uk/mobile/android-faqs#Whywon'tthekeyboardworkonthenewapp? for more information

OTHER FEATURES
- Check your account balances anytime, anywhere to stay on top of your finances
- Mini statements
- Set up weekly balance and account limit text alerts
- Find the nearest Co-operative Bank or Britannia Branch and any Co-operative Bank cash machine
- Important smile contact telephone numbers created for the mobile app

REGISTRATION

To register for our mobile banking service you will need to have a UK mobile telephone number starting with 07.


Registration for mobile banking is simple. Once installed, open the app and follow the on-screen instructions. You'll then be ready in just a few short steps: 


1. Request an activation code: 

An activation code will then be sent to you by text message, you'll then need to enter this in the app where requested. 


2. Register a passcode: 

For security reasons, you need to register a code separate from your usual internet and telephone banking security code. 


3. Enter your account details and confirm security details: 

You'll be asked for 2 digits of your internet banking security and one of your five pieces of secure personal information, just like when you log on to your internet banking. Remember, we will never ask for your full security code or all of your secure personal information. 


SECURITY 


Keeping your personal information secure and confidential is crucial to us. To protect our customers we use a range of strict security measures including the latest encryption technology. We've used independent security experts to test our application to check that it's secure. 


We recommend you take all possible precautions to protect your mobile device by enabling lock codes/PIN numbers where possible. 


Please keep your details safe by not storing your mobile banking passcode on your device. 


PLEASE NOTE 


We will not charge you for downloading or using the app. However, your mobile network provider may charge you for data use depending on your tariff. You may also use this service when connected to a Wi-Fi network. 


ABOUT US

The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester, M60 4EP. Registered in England and Wales No. 990937.

Recent changes:
Minor fixes.

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User reviews of smile - the internet bank
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Android Market Comments
A Google User
Jul 3, 2014
Solved my keyboard problem Spoke to technical help and it seems a 3rd party screen brightness app called Lux was disabling the keyboard for security. Odd, but resolved. There are a few minor niggles, but one of the better UK banking apps out there. Barclays is probably the only one better that I have used.
A Google User
Jun 30, 2014
Has bombed out and now won't let me re-register my mobile number. Best avoided until they get their act together.
A Google User
Jun 29, 2014
A good app worth having Was originally very limited but now its very useful.
A Google User
Jun 23, 2014
Does not work Google nexus 5. Installed for first time. Asked for my phone number and pops up a keypad. Does not actually accept input. Impossible to set up. Uninstall.
A Google User
Jun 21, 2014
Was OK, now inaccessible Was fine for reading balance and the new transfer settings seemed OK but now the keyboard does not even work to log in.