We are aware of the camera resolution error message and locations issue some Marshmallow users are experiencing. Both issues can be resolved by going to your app permissions under Settings and enabling access for our app to the location and camera.
The SunTrust Mobile App is optimized for your Android device and is specifically designed to provide quick and secure access to your personal accounts. You can make payments, transfers, and mobile deposits, view account balances and account activity, as well as search for ATM / branch locations. Read further for details and other important information.
To get started, download and launch the app. Then sign on with your SunTrust Digital Banking User ID and Password. It’s that simple.
oOption to view your personal account balances quickly without signing on
oView your personal account balances for Checking, Savings, Credit Cards, Lines of Credit, Access 3 & Installment Loans.
oView summary information for Mortgages, CDs, and IRAs.
oSuppress paper statements for eligible accounts
oSearch up to 180 days of your personal account transaction history.
oMake mobile deposits (if eligible, limits apply).
oMake bill payments.
oView bill payment history.
oMake one time personal transfers.
oMake one time immediate payments to Installment Loans, Lines of Credit & Access 3.
oMake one time immediate advances from Lines of Credit & Access 3 including 3 advance options.
oView credit card balances and transaction history.
oMake credit card payments (if eligible).
oInitiate cash advances from your credit card (if eligible).
oView credit and cash advance available balances and limits (where applicable).
ACCESS & AUTHENTICATION
oRetrieval of your user ID
oReset a forgotten password
oChange user ID
oChange security question and/or answer
ATM / BRANCH / CONTACT US
oSearch for ATMs using an address or your current location.
oSearch for branches using an address or your current location.
oGet help and find SunTrust contact information.
SunTrust is committed to your security and protecting the privacy of your financial information. We have safeguards in place to protect your information as it travels from your mobile device to the bank. For more information concerning security and privacy or to view the Mobile Banking Guarantee, visit www.suntrust.com.
*SunTrust does not charge a fee for the use of SunTrust Mobile Banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. If you receive a suspicious message, please report the incident to [email protected]
©2015 SunTrust Banks, Inc. SunTrust Bank, Member FDIC. Equal Housing Lender.
SunTrust is a federally registered service mark of SunTrust Banks, Inc.
Android is a registered trademark of Google, Inc.
• Additional transaction details for deposit and credit card accounts
• Additional information and definitions for deposit account fees and holds
• A “What’s New” preview before sign on