Telstra 24x7

Telstra 24x7


If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.

Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit http://telstra.com/myaccount from a PC. If you are a Small Business customer, please visithttp://telstra.com/business/register to register for My Account for Business.

For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• Keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• View estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• View your current and past bill summaries, and pay your bills
• Setup stored payment options and manage direct debits
• View estimated early termination changes and contract end date for your post-paid mobile services
• If you have a Telstra home broadband service, request up to three home broadband data top-ups per calendar year.
• If you have an eligible post-paid mobile service, activate Extra Data.
• View your international roaming status,
• Manage Messagebank and premium SMS settings for the service you are using
• Take advantage of the THANKS™ discounted movie ticket offer
• Receive targeted recommendations to help you manage your services
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.


For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• View your current and past bill summaries, download a PDF version of your bill, and pay your bills
• Keep tabs on your estimated usage on post-paid mobile plans
• Find your local Telstra Business Centre.
• Get help and support for Telstra Business customers.
If you’ve got a Pre-Paid service, the app will allow you to:
• Check your balance
• View detailed usage and recharge history.
• Recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• Change the offer of the service you are using
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames

Telstra provides the app subject to Telstra’s Application Licence Agreement - http://www.telstra.com.au/account-services/apps/android-user-agreement.htm
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/App-permissions-for-Telstra-24x7-Android-App-explained/ta-p/195025

Standard data charges apply to download this App. Telstra mobile customers will not incur data usage charges for viewing or using this App unless roaming overseas, using the Store Locator with maps turned on, or accessing help and support via 24x7 social support, or where they link through to the Telstra THANKS offers. If you are not a Telstra mobile customers, data charges may apply. Please check with your mobile service provider.

Recent changes:
In this version of the app, we have:

• Enabled eligible Consumer customers to redeem the New Phone Feeling offer.
• Enabled customers to activate extra Data without the need to login in to My Account.
• Enhanced the in-store experience offered by the T-Concierge in participating Telstra store.
• Made other Bug fixes and performance improvements.
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Free
72
3.6
User ratings
6860
Installs
1,000,000+
Concerns
1
File size
7578 kb
Screenshots
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About Telstra 24x7
If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.

Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit http://telstra.com/myaccount from a PC. If you are a Small Business customer, please visithttp://telstra.com/business/register to register for My Account for Business.

For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• Keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• View estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• View your current and past bill summaries, and pay your bills
• Setup stored payment options and manage direct debits
• View estimated early termination changes and contract end date for your post-paid mobile services
• If you have a Telstra home broadband service, request up to three home broadband data top-ups per calendar year.
• If you have an eligible post-paid mobile service, activate Extra Data.
• View your international roaming status,
• Manage Messagebank and premium SMS settings for the service you are using
• Take advantage of the THANKS™ discounted movie ticket offer
• Receive targeted recommendations to help you manage your services
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.


For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• View your current and past bill summaries, download a PDF version of your bill, and pay your bills
• Keep tabs on your estimated usage on post-paid mobile plans
• Find your local Telstra Business Centre.
• Get help and support for Telstra Business customers.
If you’ve got a Pre-Paid service, the app will allow you to:
• Check your balance
• View detailed usage and recharge history.
• Recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• Change the offer of the service you are using
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames

Telstra provides the app subject to Telstra’s Application Licence Agreement - http://www.telstra.com.au/account-services/apps/android-user-agreement.htm
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/App-permissions-for-Telstra-24x7-Android-App-explained/ta-p/195025

Standard data charges apply to download this App. Telstra mobile customers will not incur data usage charges for viewing or using this App unless roaming overseas, using the Store Locator with maps turned on, or accessing help and support via 24x7 social support, or where they link through to the Telstra THANKS offers. If you are not a Telstra mobile customers, data charges may apply. Please check with your mobile service provider.

Recent changes:
In this version of the app, we have:

• Enabled eligible Consumer customers to redeem the New Phone Feeling offer.
• Enabled customers to activate extra Data without the need to login in to My Account.
• Enhanced the in-store experience offered by the T-Concierge in participating Telstra store.
• Made other Bug fixes and performance improvements.

Android Market Comments
A Google User
6 hours ago
Stupid app Won't even show my balance for this phone even though I've added it to my Telstra account. Fkn useless.
A Google User
8 hours ago
Jamie Stahl Very happy with my provided service thankyou
A Google User
Wednesday 6:55 PM
Like it
A Google User
Wednesday 12:16 AM
Sick of having to login This app is always logging me out and I'm continually having to setup the widget. Very frustrating.
A Google User
Tuesday 9:49 AM
Easy too follow, good information