Telstra 24x7

Telstra 24x7


If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.

Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit http://telstra.com/myaccount from a PC. If you are a Small Business customer, please visithttp://telstra.com/business/register to register for My Account for Business.

For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• Keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• View estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• View your current and past bill summaries, and pay your bills
• Setup stored payment options and manage direct debits
• View estimated early termination changes and contract end date for your post-paid mobile services
• If you have a Telstra home broadband service, request up to three home broadband data top-ups per calendar year.
• If you have an eligible post-paid mobile service, activate Extra Data.
• View your international roaming status,
• Manage Messagebank and premium SMS settings for the service you are using
• Take advantage of the THANKS™ discounted movie ticket offer
• Receive targeted recommendations to help you manage your services
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.


For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• View your current and past bill summaries, download a PDF version of your bill, and pay your bills
• Keep tabs on your estimated usage on post-paid mobile plans
• Find your local Telstra Business Centre.
• Get help and support for Telstra Business customers.
If you’ve got a Pre-Paid service, the app will allow you to:
• Check your balance
• View detailed usage and recharge history.
• Recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• Change the offer of the service you are using
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames

Telstra provides the app subject to Telstra’s Application Licence Agreement - http://www.telstra.com.au/account-services/apps/android-user-agreement.htm
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/App-permissions-for-Telstra-24x7-Android-App-explained/ta-p/195025

Standard data charges apply to download this App. Telstra mobile customers will not incur data usage charges for viewing or using this App unless roaming overseas, using the Store Locator with maps turned on, or accessing help and support via 24x7 social support, or where they link through to the Telstra THANKS offers. If you are not a Telstra mobile customers, data charges may apply. Please check with your mobile service provider.

Recent changes:
In this version of the app, we have:

• Enabled eligible Consumer customers to redeem the New Phone Feeling offer.
• Enabled customers to activate extra Data without the need to login in to My Account.
• Enhanced the in-store experience offered by the T-Concierge in participating Telstra store.
• Made other Bug fixes and performance improvements.
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Free
72
3.6
User ratings
6604
Installs
1,000,000+
Concerns
1
File size
7578 kb
Screenshots
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About Telstra 24x7
If you are a Telstra Personal or Small Business customer, you can manage your Telstra services in one place, with the Telstra 24x7® App.

Download the app, enter your My Account details and you’re ready to go. If you are a Personal customer, to set up My Account, tap the Register button in the login screen after installing the app or alternatively visit http://telstra.com/myaccount from a PC. If you are a Small Business customer, please visithttp://telstra.com/business/register to register for My Account for Business.

For Personal customers:
Once you’ve set up your Personal My Account profile, the app will allow you to:
• Keep tabs on your estimated usage on post-paid mobile plans, select broadband plans and home phone services
• View estimated usage on Pre-Paid and post-paid mobile services directly from the home screen with the 24x7 Widget
• View your current and past bill summaries, and pay your bills
• Setup stored payment options and manage direct debits
• View estimated early termination changes and contract end date for your post-paid mobile services
• If you have a Telstra home broadband service, request up to three home broadband data top-ups per calendar year.
• If you have an eligible post-paid mobile service, activate Extra Data.
• View your international roaming status,
• Manage Messagebank and premium SMS settings for the service you are using
• Take advantage of the THANKS™ discounted movie ticket offer
• Receive targeted recommendations to help you manage your services
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.


For Small Business customers:
Once you’ve set up your My Account for Business profile, the app will allow you to:
• View your current and past bill summaries, download a PDF version of your bill, and pay your bills
• Keep tabs on your estimated usage on post-paid mobile plans
• Find your local Telstra Business Centre.
• Get help and support for Telstra Business customers.
If you’ve got a Pre-Paid service, the app will allow you to:
• Check your balance
• View detailed usage and recharge history.
• Recharge your service via PayPal, credit card or voucher
• purchase Plus Packs
• Change the offer of the service you are using
• Access a PUK code for a mobile and tablet SIM on your account when logged in to the app with your My Account profile.

Whatever services you have with Telstra, you can also use the app to:
• locate a Telstra store
• get 24x7 support via our social media teams and live chat
• get help with your ADSL service via an online trouble-shooter
• customise your app with service nicknames

Telstra provides the app subject to Telstra’s Application Licence Agreement - http://www.telstra.com.au/account-services/apps/android-user-agreement.htm
Note, the app requires certain “permissions” in order to function correctly. For details of those permissions, and why they are required, visit:http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/App-permissions-for-Telstra-24x7-Android-App-explained/ta-p/195025

Standard data charges apply to download this App. Telstra mobile customers will not incur data usage charges for viewing or using this App unless roaming overseas, using the Store Locator with maps turned on, or accessing help and support via 24x7 social support, or where they link through to the Telstra THANKS offers. If you are not a Telstra mobile customers, data charges may apply. Please check with your mobile service provider.

Recent changes:
In this version of the app, we have:

• Enabled eligible Consumer customers to redeem the New Phone Feeling offer.
• Enabled customers to activate extra Data without the need to login in to My Account.
• Enhanced the in-store experience offered by the T-Concierge in participating Telstra store.
• Made other Bug fixes and performance improvements.

Android Market Comments
A Google User
4 days ago
The basics work for me. And, this thing doesn't crash, or, filth my h/w with you know what. Whoopee! So I think that provided I don't expect any more than lacklustre or mediocre from another Telstra branded public software[r][tm, etc.] (me being all too familiar with the aforementioned's notorious history, over decades...), then I shouldn't have too many disappointments into the future. Cross fingers and thumbs.
A Google User
4 days ago
Great summary of key account info Gives me all the key info i need to know on the go. can get more comprehensive info on PC browser, but for a phone app meets my needs.
A Google User
4 days ago
Not very useful Better than the last version i tried. The only usage shown in the app is for data. That means i need separately log into the telsra website to see the cost of calls and work out if it is getting close to the limit of my plan.
A Google User
5 days ago
Widget doesn't work on wifi even when logged in
A Google User
5 days ago
Unable to display your usage details at this time. Please try again in a few minutes.
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