TELUS My Account

TELUS My Account


TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your mobility account on the go.

Features for postpaid accounts include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for preauthorized payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:
- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Change your features

Plus, best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

Please note:
The TELUS My Account app is available to consumer monthly rate plan and prepaid accounts and select business accounts. Corporate/Enterprise accounts are ineligible at this time.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
What’s New
- Complete redesign to make it even easier to manage your account on the go
- Now available for select business accounts to use the app
- Prepaid add on usage tracking
- A usage timestamp that lets you know when your usage dashboard was last updated
- View Device Balance and Contract Status
Add to list
Free
81
4.1
User ratings
6793
Installs
500,000+
Concerns
2
File size
8193 kb
Screenshots
Video of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account
About TELUS My Account
TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your mobility account on the go.

Features for postpaid accounts include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for preauthorized payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:
- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Change your features

Plus, best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

Please note:
The TELUS My Account app is available to consumer monthly rate plan and prepaid accounts and select business accounts. Corporate/Enterprise accounts are ineligible at this time.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
What’s New
- Complete redesign to make it even easier to manage your account on the go
- Now available for select business accounts to use the app
- Prepaid add on usage tracking
- A usage timestamp that lets you know when your usage dashboard was last updated
- View Device Balance and Contract Status

User reviews of TELUS My Account
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Android Market Comments
A Google User
Yesterday 5:39 AM
Good app Very classy, please upgrade the plans. Its difficult to change plans
A Google User
Yesterday 5:23 AM
Update brings a nice look to the application and more functionality
A Google User
Yesterday 2:34 AM
Telus App I find this to be one of the most excellent apps, it's always working and never any problems. Thx Telus :)
A Google User
Saturday 11:33 PM
Changed from a 4 to a 1. Have to log in twice each time. (Session timed out comes after the first log in.) Also takes to long for app to load.
A Google User
Saturday 9:43 PM
Latest update not working. I keep getting a connection error when trying to access the app. It seems to only occur when I'm connected WiFi. Please fix this.