TELUS My Account

TELUS My Account


TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note, the app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported.

Features for Mobility customers on monthly rate plans include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for automatic payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:

- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Add or remove features like text messaging, voice mail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Note: Select small business accounts are supported, but Corporate/Enterprise accounts are ineligible at this time.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
- New usage meters for account owners and managers on Shared data plans – now you can view and track data usage at group and subscriber levels.
- Complete re-design of usage meters
- Added link to Data Manager on TELUS.com, to keep you notified and give you more control over your data usage.
- Fixed issue where some customers on Shared plans only saw group data usage, and not individual data usage.
Add to list
Free
79
4.0
User ratings
9081
Installs
1,000,000+
Concerns
3
File size
6282 kb
Screenshots
Video of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account Screenshot of TELUS My Account
About TELUS My Account
TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note, the app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported.

Features for Mobility customers on monthly rate plans include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for automatic payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:

- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Add or remove features like text messaging, voice mail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Note: Select small business accounts are supported, but Corporate/Enterprise accounts are ineligible at this time.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
- New usage meters for account owners and managers on Shared data plans – now you can view and track data usage at group and subscriber levels.
- Complete re-design of usage meters
- Added link to Data Manager on TELUS.com, to keep you notified and give you more control over your data usage.
- Fixed issue where some customers on Shared plans only saw group data usage, and not individual data usage.

Android Market Comments
A Google User
Tuesday 9:04 PM
Awesome Really awesome. Provides all the account information I need.
A Google User
Tuesday 4:05 PM
much improved finally able to see total and individual data use for shared plan. thank you!
A Google User
4 days ago
Awesome app Love the app, just 2 things I didn't like. 1 making an account was hard and annoying 2 you can't change your password from the app
A Google User
4 days ago
Samsung galaxy s5 Can not log in since update. Keeps popping up error messages. Update: now fixed, thank you
A Google User
4 days ago
Awesome! I love that the app updates your usage every time you open it. I also like the fact that I can pay my bill on here. So easy and convenient with lots of information in one app!
Version 1000000
Version 1000000