TELUS My Account

TELUS My Account


TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note, the app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported.

Features for Mobility customers on monthly rate plans include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for automatic payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:

- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Add or remove features like text messaging, voice mail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Note: Select small business accounts are supported, but Corporate/Enterprise accounts are ineligible at this time.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
- It’s now easier and faster to get support – call us directly from the My Account app
- Fixed issue with missing Payment Due date
- Login, performance and stability improvements, plus other bug fixes
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Free
79
4.0
User ratings
8832
Installs
1,000,000+
Concerns
3
File size
6196 kb
Screenshots
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About TELUS My Account
TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note, the app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported.

Features for Mobility customers on monthly rate plans include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for automatic payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:

- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Add or remove features like text messaging, voice mail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Note: Select small business accounts are supported, but Corporate/Enterprise accounts are ineligible at this time.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
- It’s now easier and faster to get support – call us directly from the My Account app
- Fixed issue with missing Payment Due date
- Login, performance and stability improvements, plus other bug fixes

Android Market Comments
A Google User
Saturday 5:41 PM
The New *Telus My Account App!!!* I think that this is a Great app ... easy to navigate, & user friendly!! Thanks for making things so accessible & fun @ the same time!! 👍 😄 💜🌷💜 🌼💖🌼 👌
A Google User
Saturday 5:38 PM
Telus My Account, June 27th 2015 Can't log in, "To use my account, please add your TELUS services." Huh? Useless for now.
A Google User
4 days ago
Works good but hard to find out what different terms are.
A Google User
4 days ago
My telus account It won't let me logg on it sucks
A Google User
4 days ago
The app doesn't report usage on my Europe combo pass, so I must log in to my telus using a browser to check usage.
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