TELUS My Account

TELUS My Account


TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note, the app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported.

Features for Mobility customers on monthly rate plans include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for automatic payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:

- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Add or remove features like text messaging, voice mail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Note: Select small business accounts are supported, but Corporate/Enterprise accounts are ineligible at this time.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
- Fixed an issue which causes the app to crash on some devices.
- Other bug fixes.
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Free
79
4.0
User ratings
9340
Installs
1,000,000+
Concerns
3
File size
6283 kb
Screenshots
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About TELUS My Account
TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note, the app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported.

Features for Mobility customers on monthly rate plans include:

- Monitor your monthly data, text, and voice usage
- Check your account balance
- Make one-time payments or sign up for automatic payments
- Find and add travel passes
- Add or remove features like text messaging or data packs
- Check your Device Balance and Contract Status

Features for prepaid accounts include:

- Monitor your prepaid add-on usage
- Check your account balance
- Top-up your prepaid services using a credit card or PIN
- Add or remove features like text messaging, voice mail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account App, even while travelling abroad with a 4G (HSPA) device.

Note: Select small business accounts are supported, but Corporate/Enterprise accounts are ineligible at this time.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

The TELUS My Account app requests these permissions from your device, for the following purposes:

- Wi-Fi connection information: To find and connect to a Wi-Fi network.
- Device ID and call information: For security and encryption purposes, and to pre-populate form fields.
- View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
- Full network access: To access the Internet and communicate with TELUS servers.
- Camera: To enable credit card scanning for easier entry of payment information. No credit card image is ever sent to TELUS.
- Control vibration: To provide feedback when a credit card is scanned successfully.
- Photos: For adding a profile picture.
- Location: To support and simplify purchasing of travel passes.
- Contacts: For adding / updating Favorite Numbers from Contacts.

Recent changes:
- Fixed an issue which causes the app to crash on some devices.
- Other bug fixes.

Android Market Comments
A Google User
Friday 1:37 PM
Alright Works fine , delay in data balance updates
A Google User
Friday 5:37 AM
Slow but mostly works App itself seems to work on but is very slow. Links to external Telus site (Data Manager) don't work for me. It is handy to check usage though.
A Google User
Friday 2:11 AM
Unable to load data I continue to have issues with this app. Love Telus, always great customer service but can't check my data which is very frustrating.
A Google User
4 days ago
Extremely usefull It's great for when your out and about and need to check your account or pay or add something. And it always works.
A Google User
4 days ago
Works fine Good improvements