TELUS Network Experience

TELUS Network Experience


Introducing TELUS Network Experience, an easy-to-use app that lets you provide feedback on your network experience directly to TELUS. Report network related issues like dropped calls or poor voice quality.

Features include:
• Report network issues directly to TELUS, without having to call customer support
• Read up on network News
• Get device and network Tips
• Provide feedback to TELUS

The TELUS Network Experience app is another way TELUS is listening You. Use the app to report network issues and help us improve our network. It’s all part of our commitment to making your TELUS experience better every day.

Recent changes:
-“Contact Me” checkbox – to allow TELUS to follow up with you about a reported issue for faster correction
-New, simplified device registration process to help you begin reporting issues more easily
-Bug fixes and enhancements
Add to list
Free
75
3.8
User ratings
200
Installs
10,000+
Concerns
3
File size
4149 kb
Screenshots
Screenshot of TELUS Network Experience Screenshot of TELUS Network Experience Screenshot of TELUS Network Experience Screenshot of TELUS Network Experience
About TELUS Network Experience
Introducing TELUS Network Experience, an easy-to-use app that lets you provide feedback on your network experience directly to TELUS. Report network related issues like dropped calls or poor voice quality.

Features include:
• Report network issues directly to TELUS, without having to call customer support
• Read up on network News
• Get device and network Tips
• Provide feedback to TELUS

The TELUS Network Experience app is another way TELUS is listening You. Use the app to report network issues and help us improve our network. It’s all part of our commitment to making your TELUS experience better every day.

Recent changes:
-“Contact Me” checkbox – to allow TELUS to follow up with you about a reported issue for faster correction
-New, simplified device registration process to help you begin reporting issues more easily
-Bug fixes and enhancements

Android Market Comments
A Google User
Jun 8, 2015
5/5 Great app. Nice to see telus is listening. Would just be nice to see more of a status on these issues though
A Google User
Apr 29, 2015
Sham... Shame on you No one has ever observed any action as a result of these reports. Let them know by changing carriers maybe?
A Google User
Jan 10, 2015
Completely useless For many years I've used this app to advise Telus of extremely poor to nonexistent service at my house. Never had even so much as response.
A Google User
Jan 8, 2015
Useless Reports and information aren't even linked to your account. After dozens of reports and receiving no response, I called them. They said they don't have access to that information! Whaaa? Told me it was my phone (iphone) causing the problem so I upgraded (samsung) and signed another 2 year contract just to have the exact same problem. Nice idea but useless if nothing is done with the information.
A Google User
Dec 15, 2014
Nice App Easy to use App with decent interface. I like the app but what is it good for when I don't even know if they are working on the issue or not? If they could just add a notification of some sort like "the message has been read and someone is looking after the issue", that would be wonderful; I would give 5 stars to the App.
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