My Council Services UK & IE

My Council Services UK & IE


In this new version we have covered all the points as per previous reviews and added lots of new features.

Please give your comments about the new version which will assist us in improving our service to the community.

== NEWS ==
Chosen as ‘App of the week’ by the Guardian newspaper, we would like to thank everyone for their support over the last year.

== MY COUNCIL SERVICES ==
This application works for every council in the UK. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by the by your council.

== OVERVIEW ==
Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pot hole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know.

My Council Services enables you to capture the details of an issue or incident that is then automatically submitted to the council.

== WHAT ISSUES CAN YOU REPORT? ==
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

== HOW DO YOU SUBMIT A REPORT? ==
To submit a report you must capture certain information.

- Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

== HOW DOES IT WORK? ==
The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.

== OTHER FEATURES ==
There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of you council’s location.



== CONTACT US ==
If you have any enquiries please contact the My Council Services Team at mycouncilservices.com or visit us at www.mycouncilservices.com.

Thanks for choosing My Council Services.

Recent changes:
- Improvements.
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Free
66
3.3
User ratings
146
Installs
10,000+
Concerns
2
File size
3392 kb
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About My Council Services UK & IE
In this new version we have covered all the points as per previous reviews and added lots of new features.

Please give your comments about the new version which will assist us in improving our service to the community.

== NEWS ==
Chosen as ‘App of the week’ by the Guardian newspaper, we would like to thank everyone for their support over the last year.

== MY COUNCIL SERVICES ==
This application works for every council in the UK. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by the by your council.

== OVERVIEW ==
Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pot hole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know.

My Council Services enables you to capture the details of an issue or incident that is then automatically submitted to the council.

== WHAT ISSUES CAN YOU REPORT? ==
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

== HOW DO YOU SUBMIT A REPORT? ==
To submit a report you must capture certain information.

- Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

== HOW DOES IT WORK? ==
The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.

== OTHER FEATURES ==
There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of you council’s location.



== CONTACT US ==
If you have any enquiries please contact the My Council Services Team at mycouncilservices.com or visit us at www.mycouncilservices.com.

Thanks for choosing My Council Services.

Recent changes:
- Improvements.

Android Market Comments
A Google User
Jul 5, 2015
Easy to use Makes submitting and monitoring reports easy
A Google User
Jun 19, 2015
New version looks really great. UI is good and new features are cool.
A Google User
Jun 15, 2015
Maybe maybe not. (HTC Desire Eye) Had to uninstall and install again. Now working. Update: 15.6.15....ages ago reported to my Council...nothing received. Reverted to phone. Highways Agency, NO link in app, and email to Council. Hope new version works. Note how long response to my comment 1.11.13.
A Google User
Jun 15, 2015
new version looks a million times better, not used it for a report yet, but looks very slick and easy to use
A Google User
Jun 15, 2015
Password Keeps telling me the password link has expired. Must of tried a dozen times , have now given up . Also the map shows my local council being around 80 miles away from where they are. Pity developers can't get it right and also inform councils that this thing is here. 1 star at a push. It's taken nearly 3 years for the developer to respond . No chance of me ever downloading this again