UK - My Council Services

UK - My Council Services


In this new version we have covered all the points as per previous reviews and added lots of new features.

Please give your comments about the new version which will assist us in improving our service to the community.

== NEWS ==
Chosen as ‘App of the week’ by the Guardian newspaper, we would like to thank everyone for their support over the last year.

== MY COUNCIL SERVICES ==
This application works for every council in the UK. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by the by your council.

== OVERVIEW ==
Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pot hole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know.

My Council Services enables you to capture the details of an issue or incident that is then automatically submitted to the council.

== WHAT ISSUES CAN YOU REPORT? ==
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

== HOW DO YOU SUBMIT A REPORT? ==
To submit a report you must capture certain information.

- Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

== HOW DOES IT WORK? ==
The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.

== OTHER FEATURES ==
There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of you council’s location.



== CONTACT US ==
If you have any enquiries please contact the My Council Services Team at mycouncilservices.com or visit us at www.mycouncilservices.com.

Thanks for choosing My Council Services.

Recent changes:
* Advanced Map Features
* Dynamic Text
* Thumbnail image for Video
* Improved GUI & Support for Tablet
* Submit Reports Anonymously
* Tab Framework
* Increased Captured Image Quality
* Twitter Sharing
* Reverese Address Geocoding
* Choice to Disable Hotspot Notifications
* Auto Sync
* Help Text for Category & Question
* Support for Mandatory Question
* Added Ms. title
* Various Bug Fixes and changes as per user reviews
Add to list
Free
66
3.3
User ratings
137
Installs
10,000+
Concerns
2
File size
1561 kb
Screenshots
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About UK - My Council Services
In this new version we have covered all the points as per previous reviews and added lots of new features.

Please give your comments about the new version which will assist us in improving our service to the community.

== NEWS ==
Chosen as ‘App of the week’ by the Guardian newspaper, we would like to thank everyone for their support over the last year.

== MY COUNCIL SERVICES ==
This application works for every council in the UK. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by the by your council.

== OVERVIEW ==
Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pot hole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know.

My Council Services enables you to capture the details of an issue or incident that is then automatically submitted to the council.

== WHAT ISSUES CAN YOU REPORT? ==
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

== HOW DO YOU SUBMIT A REPORT? ==
To submit a report you must capture certain information.

- Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

== HOW DOES IT WORK? ==
The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.

== OTHER FEATURES ==
There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of you council’s location.



== CONTACT US ==
If you have any enquiries please contact the My Council Services Team at mycouncilservices.com or visit us at www.mycouncilservices.com.

Thanks for choosing My Council Services.

Recent changes:
* Advanced Map Features
* Dynamic Text
* Thumbnail image for Video
* Improved GUI & Support for Tablet
* Submit Reports Anonymously
* Tab Framework
* Increased Captured Image Quality
* Twitter Sharing
* Reverese Address Geocoding
* Choice to Disable Hotspot Notifications
* Auto Sync
* Help Text for Category & Question
* Support for Mandatory Question
* Added Ms. title
* Various Bug Fixes and changes as per user reviews

User reviews of UK - My Council Services
Write the first review for this app!
Android Market Comments
A Google User
Oct 8, 2014
Not bad, but photo from gallery process broken Nice app, but can no longer attach a photo as evidence from existing imagery on my device (I. E from library/gallery) - Nexus 7. Please fix.
A Google User
Sep 29, 2014
Not brilliant Tried it for Herts Council. Seems a bit flaky. A lot of the road works icons won't tell you what they are and those that do don't display properly. The large item collection option toik me to a Rhonda council web page?! A good idea in theory but badly executed. Maybe phone and email is still the best way to communicate with your council?
A Google User
Aug 31, 2014
The best This a very good apparently I like it I can work. With this
A Google User
Aug 12, 2014
Crap Can't even remember someone's log in details. Stupid app
A Google User
Jul 29, 2014
Perfect I have used this app to report a couple of issues which have been resolved promptly. Would definitely recommend this app. Easy to use and gets the job done.