Ultimate Sales Dialer by MobilCTI is a powerful tool for making outbound calls, sending SMS and Email and Screen pop for inbound calls. Increase your Sales, Marketing, Fund Raising, Political and Customer Service campaigns by using Ultimate Sales Dialer. It provides constant contact inbound/outbound call (contact) center technologies in your pocket. Also the ultimate version provides multiple email/SMS templates and one click referrals. Now Integrated with Google Calendar and Google Map to increase productivity.
The Ultimate Sales Dialer version has all the functionality of Power Dialer. In addition, the Ultimate version provides inbound screen pop capability. So when one of your contacts call you back, it will screen pop so you know who is calling you back and what campaign. When call ends, the Ultimate version automatically show you the call disposition of the contact so you can take notes and complete the cate or reschedule it for later time.
Also it announces customer's name before the call is placed using text to speech (TTS).
Ultimate Sales Dialer offers following main features that will increase contact/renewal rates and productivity for any organization or business. Watch your business grow using our dialer.
1) Ability to create multiple Campaigns fast and easy.
2) Ability to import Contact Lists (Leads/accounts/cases) from .CSV files.
3) Allows user to manage individual campaign and provide ability to Suspend, Activate or Delete them.
4) Place calls to contacts in either Preview dialing or power dialing mode.
5) Built in Do Not call capability to prevent calls to phone number in application’s do not call list. A contact phone number can be added or edited easily in to do not call list.
6) Ability to configure maximum attempts for each contact. Also the application will reschedule the calls when the call results in busy, no answer, etc.
6) Caller can reschedule contact by one click to be dialed in 15 minutes or in 1 hour or in 1 day. Also caller can schedule callback at a specific date and time. The system will track the call backs so you can forget about call backs once they are scheduled in the system.
7) Caller can capture call outcome (disposition) and add notes at the end of each call. This information can be exported to CSV file (Excel).
8) Built in report that shows progress for each campaign. Ability to export contact results to CSV file.
• Preview dial
Caller can view contact information and get himself or herself familiar with the contact info. Then caller pushes a button and the call is placed from his Android phone.
• Power dial
The dialing starts automatically and calls will be placed one after another. The application settings determine the pause between displaying the contact info and dialing. This setting can be configured by the caller.
Note: Predictive dial is not available this time.
Please try the Mobile Power Dialer Lite (free) version to try creating campaigns, report and do not call list etc.
Tested with VoIP (SIP) dialers such as LinPhone, Sipdroid, CSipSimple, Groove IP, etc. so users call dial outbound calls via SIP.
Ultimate Sales Dialler is very easy to use and one of the best dialers in the market that will increase productivity of Individuals and Small Businesses (SMB) for fraction of the cost. It is a ideal solution for individuals and professionals to use in the following scenarios: Cold Calling (Sales list), Warm Calling, occasional client call, Customer Relationship Management (CRM), Help Desk, Service Desk Management, telemarketing, Network marketing, call dispatch and lead generation (prospecting). Also it can be used by Insurance agents,Real Estate agents, Collection Agency, Dentist and Doctor offices to reach their client. It is a powerful positive force to grow your company.
Please give a try and reduce your AHT (Average handling time), improve service level and customer retention.
Now Ultimate Sales Dialer allows multiple email and SMS templates. In addition, it allows to refer customer to another department / supervisor with one touch.
--Ability choose phone number to redial current contact
--Added setting for making SIP call.
-- Announces Customer first name and last name before call is dialed. (Only in US English).
-- bug fixes
--- Added Google Calender integration for scheduled call backs.
-- Added Google Map integration
-- Ability to skip contact