The official app of the city's handy bike.
With this app you can e.g.:
- look up any free bikes or Velo lockers in real-time
- find the nearest route to a Velo station on a map or in a list view
- calculate the quickest route to a Velo station
- report a Velo issue to the Velo dispatching service
- mark your favourite Velo station
- search a Velo-station or a specific location in Antwerp
The bikes were especially designed for intensive use in the city, for young and old, for men and women. Thanks to its ergonomic design and the easy adaptable seats you can sit up straight, regardless your length. Furthermore the bikes have three gears, anti-skid pedals and thick tires to avoid you getting stuck in the tram rails. The small front wheel makes it easier to steer. In the handy luggage rack above the steering wheel you can easily transport large and small bags.
Do you have a question regarding your invoice?
Then mail to [email protected]
or call 03 206 50 30 between 9 and 17h.
Have an issue with the Velo?
Then contact us on 03 206 50 30.
Our dispatching service is available by phone:
- Monday 'till Thursday from 6 to 22h
- Friday from 6h to 24h
- Saturday from 8h to 24h
- Sunday & bank holidays from 8 to 22h
- fix for a bug with usage on mobile data
- fix om problemen te rapporteren
- update to fix connection time-out on older or very specific devices
- resizing (switching to smaller) station icons on the map when zooming out
- update of the search module
- minor performance improvements
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