ViewPoint Mobile

ViewPoint Mobile


Description
Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them anywhere they want to work. Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure corporate directory services, mobile messaging and real-time availability for your entire organization from any Android device optimized for Android 4+ devices.

Simplified Contact Management
• Single view into corporate directory and personal contacts
• Personalized “Favorites” list for frequently used contacts

Real-time Presence
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Real-time customizable personal status

Enhanced Call Handling
• Single-number contact for all inbound and outbound calls
• Personalize call handling based on caller, time of day, favorites and more
• Incorporate CRM or other corporate data to provide “context” to every call
• Effortlessly transfer, conference, record and manage multiple calls
• Annotate calls in real time with textual notes

Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity
• Secure mobile messaging log and usage reporting

Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages

Call Recording
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy lookup

Recent changes:
ViewPoint Mobile 2.1 adds the following great new features:
• Call Redirect – Move an active call to another device
• ViewPoint Groups – Filter your directory to specific groups
• New widget design
• Use ViewPoint to call phone numbers from other apps
• Prevention of screen lock during calls
• Improved call drop and auto-reconnect experience
• Copy and paste for dial pad

Additional SIP softphone capabilities supported with Wave 4.5

2.1.0 build 1117 includes additional minor bug fixes.
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Free
74
3.7
User ratings
45
Installs
1,000+
Concerns
2
File size
7909 kb
Screenshots
Video of ViewPoint Mobile Screenshot of ViewPoint Mobile Screenshot of ViewPoint Mobile Screenshot of ViewPoint Mobile Screenshot of ViewPoint Mobile Screenshot of ViewPoint Mobile

About ViewPoint Mobile
Description
Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them anywhere they want to work. Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure corporate directory services, mobile messaging and real-time availability for your entire organization from any Android device optimized for Android 4+ devices.

Simplified Contact Management
• Single view into corporate directory and personal contacts
• Personalized “Favorites” list for frequently used contacts

Real-time Presence
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Real-time customizable personal status

Enhanced Call Handling
• Single-number contact for all inbound and outbound calls
• Personalize call handling based on caller, time of day, favorites and more
• Incorporate CRM or other corporate data to provide “context” to every call
• Effortlessly transfer, conference, record and manage multiple calls
• Annotate calls in real time with textual notes

Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity
• Secure mobile messaging log and usage reporting

Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages

Call Recording
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy lookup

Recent changes:
ViewPoint Mobile 2.1 adds the following great new features:
• Call Redirect – Move an active call to another device
• ViewPoint Groups – Filter your directory to specific groups
• New widget design
• Use ViewPoint to call phone numbers from other apps
• Prevention of screen lock during calls
• Improved call drop and auto-reconnect experience
• Copy and paste for dial pad

Additional SIP softphone capabilities supported with Wave 4.5

2.1.0 build 1117 includes additional minor bug fixes.

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User reviews of ViewPoint Mobile
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Android Market Comments
A Google User
Jun 16, 2014
President Excellent features. Works in the office on our wifi, then when I walk into my house, I am connected. No minutes, no charges. If I walk out in the yard and the wifi is poor it tells the party I am talking with to hold on and the system calls my cell...no lost call. Naturally you could use any wifi it is encrypted so it is safe too. Wow it just got better the new 2.1 features added even more of a reason you gotta have!
A Google User
May 12, 2014
A Great App Sooooo easy to use.
A Google User
Mar 20, 2014
President Excellent features. Works in the office on our wifi, then when I walk into my house, I am connected. No minutes, no charges. If I walk out in the yard and the wifi is poor it tells the party I am talking with to hold on and the system calls my cell...no lost call. Naturally you could use any wifi it is encrypted so it is safe too. This is a gotta have....
A Google User
Jan 23, 2014
Great mobility app Does most everything the local Viewpoint app does. Taking calls now via data network just like an extension or my desk phone. When doing so, calls are still tracked, logged, recorded, etc. by the core Wave platform which is awesome. I can quickly IM the office which is also logged for admins. Integration with Exchange and/or Outlook is very solid. We are currently on Exchange 2010 and going to 2013 soon. The most recent Viewpoint Mobile 2.0 is a big step forward.
A Google User
Jan 9, 2014
2.0 working great Good work........