Virgin Media WiFi is a free app available exclusively to Virgin Media broadband and mobile customers. Download our Virgin Media WiFi app, complete set up and start effortlessly connecting to smooth, speedy Virgin Media WiFi hotspots on the go.
Setting up to connect to Virgin Media WiFi hotspots is easy. If you’re a Virgin Media broadband customer, just use your ‘My Virgin Media’ username and password to enjoy the service. If you’re a Virgin Mobile customer, we will automatically verify you once we’ve checked that you have a Virgin Mobile SIM.
Then, every time you’re within range of a Virgin Media hotspot, you’ll automatically connect to it. You’ll stay connected in more places on the move while saving your mobile data allowance, and you can check out the handy map within the app to find your nearest locations.
Get access to thousands of free WiFi hotspots in lots of your favourite places across the UK such as Pizza Express, Caffé Nero, Pret a Manger, Wagamama, WHSmith, Alton Towers and Thorpe Park, plus selected shopping centres.
And that’s not all: stay connected in UK airports (including London Heathrow, Manchester and Glasgow International), and on the platforms of more than 250 London Underground stations.
You may be away from home, but you can still catch up on the go. Whether you’re liking, messaging or sharing on the move, you’ll enjoy a secure internet connection, knowing your details are kept safe and private by us.
- Automatically connect to our smooth, speedy WiFi hotspots
- Set up once: no need to sign in every time
- Use the app to help save your mobile data allowance
- It’s free and simple to use
Got problems with your connection? You don’t even have to leave your sofa to sort it. With a tap of the app, you can now reboot your Hub 3.0 to give your WiFi a boost. You can also manage which devices can access the internet and easily view or change your WiFi settings. Don’t forget to use our handy in-app chat feature to get WiFi help too.
We’re here to help. If you’ve come across a problem or have any feedback for us, tap Help > Contact Us, or email [email protected]