Virgin Trains East Coast customer? Unfortunately you can’t use your East Coast log in details on our West Coast app yet, but we’re working on it.
Train travel – some say with all the different times and fares and ticket types and all that, it can be a little bit confusing (and we’d agree with them too), especially when you want to find out info on the train you want to catch.
Well thanks to our top technical geniuses, we’ve got a new and improved app which will make your travel experience with us so simple you’ll wonder how you lived without it. Check train times, plan journeys and buy tickets for any train anywhere in the UK (with no booking or credit card fees too!). And best of all, it’s 100% totally and utterly free.
Plus, book yourself on one of our swanky Virgin Trains and get your ticket sent straight to your mobile. No fuss, no queuing, no printing – it’s your ticket delivered directly into your pocket.
Also, want to see if your train is on time? You can see real-time info on how any train is running across Britain, and even which platform it will arrive into at your station.
· Search times and fares for any train to any destination in the UK.
· Buy tickets up to 10 minutes before you want to depart.
· Book for up to 8 people at once.
· Totally secure booking.
· Absolutely no hidden booking or credit card fees (we hate those!)
· Get tickets sent straight to your mobile or collect from our FastTicket machines.
· Log-in to your account so you only need to enter your details once.
· Check live departures/arrivals info to see how your train is running, before you even get on it.
· And you get all this for the one-off payment of... nothing! Free things are always the best things in life.
We’re big fans of our app, and we plan to keep on improving it even more in the future. Our brainy types are working on new features all the time to make your travel experience with us easier than ever before. But if you’ve got that million-dollar idea, that missing nugget of genius that we haven’t included in our app, then tell us!
Found a hitch or a glitch in our app, then let us know. We’re open to suggestions and we want to hear what’d make it better for you. So please get in touch at [email protected]
• New rebranded look and feel with new cleaner journey-ticket spinners.
• Purchase your m-ticket on the website and have it delivered to your ticket wallet.
• You can now choose which device to download your m-ticket to after purchase.
• Transfer your tickets between your devices.
• Cleaner, easier to understand ticket wallet.