Your customer service. Your independence.
weclapp is one of the most innovative and most modern cloud business app providers in Germany.
All of weclapp’s browser-based software applications are part of a modular software suite and can easily be combined with one another, even on the move. In case you use other weclapp applications and features, they will be immediately available in this mobile application as well.
The Help Desk app is suitable for individual and team use and complements the functionality of the web-application that you can use via www.weclapp.com.
The native mobile Help Desk app offers you many advantages:
- Elegant, easy user interface
- You can create, comment on, process and resolve a support ticket at any time
- Control your customer service, even when you are on the road.
- Keep track of all tickets – from tickets that have not yet been assigned to those that have been closed – on the ticket status page.
- Register for the web-based Help Desk solution directly from the mobile app
Just install, get started and make your customers happy!
- New feature: Mobile taskmanagement
- Display optimization for tablets
- Minor bugfixes and UI optimizations
- Reduction of the data transfer volume
- Support for customers of Business Marketplace (Deutsche Telekom)
- Basic functions now available on tablets
- Troubleshooting and performance improvements