The convenient & flexible way to manage your banking on the go
• Sign in with a 4 digit passcode, or your fingerprint. Fingerprint sign in available on Samsung Galaxy S6, S6 Edge, S5,Note 4 and Note 4 Edge(note these sign in options won’t work if your device has been jail broken. i.e. the device has been tampered with to remove/alter the standard system settings and applications)
• Check account balances and transactions
• Transfer funds, make payments to existing and international payees or pay bills
• Get Cash – use your mobile to get cash out from any Westpac ATM anytime
• ATM & Branch Locator – search locally or internationally to find an ATM and filter to refine search options i.e. coin deposit ATMs or branches open on Saturdays
• View eStatements
Tap and pay
Download the latest version of the App for tap and pay
• Use your Samsung device for your everyday purchases
• You need to have a supported model for tap and pay. To check your model number, tap Settings>About device.
• Supported devices and models include Samsung Galaxy:
o S4 - GT-i9505, GT-i9506 and GT-i9507
o S5 – SM-G900I
o S5 Mini – SM-G800Y
o S6 – SM-G920i
o S6 Edge – SM-G925i
o Note 3 – N9005 and N9007
o Note 4 – SM-N910G
o Note 4 Edge – SM-N915G
o Alpha – SM-G850Y
• Minimum supported version for Galaxy S4 is 4.0
• Minimum supported version for Galaxy S5, S5 mini, Galaxy Alpha Note 3, Note 4 and Note 4 Edge is 4.4
• Minimum supported version for Galaxy S6, S6 Edge is 5.0
• Call us on 1300 651 089 if you have difficulty downloading your cards
While many other Android handsets have NFC functionality, they lack the required security hardware (Embedded Secure Element) to keep your payment details safe. When the manufacturers add the security hardware for NFC payments to handsets such as Google Nexus 5, Westpac will then add its Pay functionality to these devices in Australia. Please contact your handset manufacturer for further information on when they plan to launch a handset with an EMV chip to keep your payment details safe.
• Open a savings or transaction account
• Tools and calculators
• Travel checklist and currency converter
• Overseas Travel Notifications
o Advising customers of the nearest Global Alliance Partner ATM when overseas
o Prompting customers to advise Westpac of travel plans prior to travelling overseas
Business customers can also:
• Approve payments
• Pay staff and creditors faster with payment templates
Our Security Guarantee, Westpac Protect™ SMS Code and SecurID® tokens protect you on your mobile.
Technical support: 1300 655 505
Things you should know:
This App is only available for Westpac Australia customers.
Internet connection is required to use Westpac Mobile Banking. Normal data charges apply.
Westpac's security guarantee is subject to the observance of Westpac's Internet Banking Terms and Conditions, including maintaining the security of your access codes, passwords and SecurID tokens. Westpac recommends that you always adhere to manufacturers’ software and support to ensure your mobile devices are covered by the latest software and security updates available from them.
Optimised version for Mobile Banking is 4.0 and above on selected Android devices.
For customers on Westpac Live Online Banking, please read these terms & conditions.
For customers who haven’t been upgraded to Westpac Live Online Banking, please read these terms & conditions.
Introduced support for new Samsung S6 and S6 Edge devices using Tap & Pay.