“Zurich HK” places the services and information you need at your fingertips: from claims submission to group medical benefits management, insurance application and smart tips which all are readily available through this app.
[Claims Submission and more]
“Zurich HK” provides various, simple and user-friendly claims services, including:
Individual Medical Insurance
• Direct claim submission for Hospital Cash and Surgical Cash
• “Find a Doctor” function
• Direct claim submissions for luggage damage or delay, clinical expense, travel delay, etc.;
• In-App travel emergency hotline
• Location service of nearby garages that provide cashless windshield repair
• Action depiction tool for traffic accident scene for a more efficient claims approval process
Domestic Helper Insurance
• Direct claim submission for outpatient benefit for domestic helper
• Direct claim submission for repair-related expenses (including electricians, plumbers, locksmiths and etc.)
• In-App home emergency hotline
[Group Medical Management]
When Zurich is your company’s chosen group medical insurance partner, you will be able to enjoy easy group medical benefits management via “Zurich HK” app. Register now and login with your personal account!
• Virtual Medical Card
• Claims enquiries and claim forms download
• Doctor search
• Essential information and preferential offers
• Insurance and wellness benefits selections*
*Applicable to FlexiCare Group Medical Insurance Plan only.
Checking and buying# insurance product is now only one tap away, making the process easy and simple like never before.
#Applicable to selective products.
Enjoy “Zurich HK”’s free download and new service experience now. For enquiries, please call the Zurich Customer Service Hotline at +852 2968 2288 or e-mail us at [email protected]
Both Traditional Chinese and English are available.
• A new and fresher look with an enhanced customer-centric experience
• General insurance products details and instant enrollment*
• Group medical insurance plan management, insurance and wellness benefits selections# and updated preferential offer
*Applicable to selective products.
#Applicable to FlexiCare Group Medical Insurance Plan only.