Android apps by Australian Government Department of Human Services

Express Plus Families

Wed, 14 Nov 2012 12:18:03 +0000

Do your Centrelink business with Express Plus Families–simple, fast, mobile.

The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.

Logging into the app is simple – only a 4-digit Personal Identification Number (PIN) is required.

To first use the app, you need to be registered for Centrelink Online Services. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink Online Services password to set up your 4-digit PIN for the first time.

To first use the app, you need to be registered for Centrelink Online Services. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink Online Services password to set up your 4-digit PIN for the first time.

Who can use the app?
You can use the app if you:
• receive family assistance (such as Family Tax Benefit, Child Care Benefit or Child Care Rebate), and
• are registered for Centrelink Online Services (access level 3).

What you can do with Express Plus Families
You can log on with a 4-digit PIN to:
•view and update your family income estimate
•view your Child Care Benefit, Child Care Rebate and child care attendance details
•claim an advance payment
•view your payment history
•request a Centrelink statement, income statement and payment summary
•view money you owe
•subscribe to and access online letters
•store letters and documents in the Secure Vault
•update your address, accommodation and contact details
•get receipt numbers and history for your transactions
•capture and upload documents
•submit Newborn Child Claim proof of birth
•use the calculator to help estimate and update your family income estimate
•find your local service centre.

We have received a number of enquiries regarding the permissions for this app. These permissions are required to allow the app to work effectively with your device. We do not use this information for departmental purposes.

Below is a short description of why we require permissions:

YOUR LOCATION
Required for the office locator and directions. We do not store your whereabouts.

YOUR PERSONAL INFORMATION
Required to add appointments to your calendar. We do not retrieve any details from your calendar.

PHONE CALLS
Required to allow you to contact us while using the app. We do not log your calls.

CAMERA
Required to allow you to capture and upload a document.

If you have more than one device with Express Plus app, please keep in mind you will need to reset your PIN each time you alternate between devices. It is recommended you only have Express Plus app installed on one device.

You can find support for Express Plus Families on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
What's New in this Version:

1. Minor bug fixes.

Express Plus Job Seekers

Tue, 09 Oct 2012 02:34:36 +0000

Do your Centrelink business with Express Plus Job Seekers - simple, fast, mobile.

The Australian Government’s Express Plus Job Seekers app helps job seekers report their income and changes in circumstances to Centrelink. No need to visit an office or wait on the phone!

Job seekers on Newstart Allowance, Youth Allowance or Parenting Payment (with participation requirements) can view their payments, view letters, receive reminder messages and in most circumstances report their employment income

To use the app, job seekers need to be registered for Centrelink Online Services. Job seekers can use their existing Centrelink Customer Access Number (CAN) and Centrelink Online Services password to set up their 4-digit PIN for the first time.

Logging into the app each time is simple – only a 4-digit PIN is required.

Who can use the app?

Most job seekers receiving Newstart Allowance, Youth Allowance or Parenting Payment (with participation requirements) who:
• are registered for Centrelink Online Services (access level 3 ), and
• own an Android device.

Services available via Express Plus Job Seekers
Job seekers can log on with a 4-digit Personal Identification Number (PIN) to:
• report employment income
• subscribe to and access Centrelink Online Letters
• view and apply for advance payments (if you are over 18)
• view payment history
• view transaction history
• request a Centrelink statement, income and asset statement and payment summary
• use a reporting timesheet to record daily earnings
• store letters and documents in the Secure Vault
• view profile
• receive reminder messages
• view any debts you owe
• find your local service centre
•capture and upload documents

We have received a number of enquiries regarding the permissions for this app. These permissions are required to allow the app to work effectively with your device. We do not use this information for departmental purposes.

Below is a short description of why we require permissions;

YOUR LOCATION
Required for the office locator and directions. We do not store your whereabouts.

YOUR PERSONAL INFORMATION
Required to add appointments to your calendar. We do not retrieve any details from your calendar.

PHONE CALLS
Required to allow you to contact us while using the app. We do not log your calls.

CAMERA
Required to allow you to capture and upload a document.

If you have more than one device with Express Plus app, please keep in mind you will need to reset your PIN each time you alternate between devices. It is recommended you only have Express Plus app installed on one device.

You can find support for Express Plus Job Seekers on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
What's New in this Version:

1. Minor bug fixes.

Express Plus Students

Wed, 12 Sep 2012 00:17:43 +0000

Do your Centrelink business with Express Plus Students - simple, fast, mobile.

The Australian Government’s Express Plus Students app helps students report their income and changes in circumstances to Centrelink. No need to visit an office or wait on the phone!

Students can check the amount of their next Youth Allowance, Austudy or ABSTUDY payment, apply for an advance payment, and notify Centrelink of changes to their study load.

To use the app, students need to be registered for Centrelink Online Services. Students can use their existing Centrelink Customer Access Number (CAN) to set up their 4-digit PIN for the first time.

Logging into the app each time is simple – only a 4-digit PIN is required.

Who can use the authenticated section of Express Plus?
Students receiving Youth Allowance, Austudy, ABSTUDY, ABSTUDY Pensioner Education Supplement or Pensioner Education Supplement who:
• are registered for Centrelink Online Services (access level 3), and
• own an Android device with a minimum operating system version 2.3.3.

Services available via Express Plus Students
• log on with a 4-digit Personal Identification Number (PIN)
• view advance payments
• view payment history
• view receipts for transactions
• view profile
• find the nearest Service Centre
• view and update study details
• report changes in circumstances
• receive reminders for reporting income
• use a reporting timesheet to record daily earnings
• Capture and upload documents

If you receive Youth Allowance or Austudy, or are an apprentice receiving ABSTUDY, you can also use Express Plus Students to:
• report your income
• apply for advance payments (if you are over 18).

If you receive ABSTUDY, you can also use Express Plus Students to:
• apply for advance payments (if you are over 18).

We have received a number of enquiries regarding the permissions for this app. These permissions are required to allow the app to work effectively with your device. We do not use this information for departmental purposes.

Below is a short description of why we require permissions;

YOUR LOCATION
Required for the office locator and directions. We do not store your whereabouts.

YOUR PERSONAL INFORMATION
Required to add appointments to your calendar. We do not retrieve any details from your calendar.

PHONE CALLS
Required to allow you to contact us while using the app. We do not log your calls.

CAMERA
Required to allow you to capture and upload a document.

If you have more than one device with Express Plus app, please keep in mind you will need to reset your PIN each time you alternate between devices. It is recommended you only have Express Plus app installed on one device.

You can find support for Express Plus Students on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
What's New in this Version:

Minor bug fixes

Express Plus Seniors

Thu, 20 Dec 2012 05:08:34 +0000

Express Plus Seniors
Do some of your Centrelink business on your mobile device with Express Plus Seniors

If you receive Age Pension you may be able to use Express Plus Seniors. You just need to be registered for Centrelink Online Services (access level 3).

Using Express Plus Seniors

To first use the app, you need to be registered for Centrelink Online Services. You can use your existing Centrelink Customer Access Number (CAN) and Centrelink Online Services password to set up your 4-digit Personal Identification Number (PIN) for the first time.

Services available via Express Plus Seniors

Log on with your 4-digit PIN to:
•view and update your profile details
•claim an Advance Payment
•view your payment and transaction history
•request a Centrelink statement, income statement and payment summary
•view money you owe
•subscribe to and access online letters
•store letters and documents in the Secure Vault
•get receipt numbers for your transactions
•capture and upload documents
•use a reporting timesheet to record daily earnings
•receive reminder messages
•report your income
•access and view News for Seniors
•find your local service centre.

We have received a number of enquiries regarding the permissions for this app. These permissions are required to allow the app to work effectively with your device. We do not use this information for departmental purposes.

Below is a short description of why we require permissions;

YOUR LOCATION
Required for the office locator and directions. We do not store your whereabouts.

YOUR PERSONAL INFORMATION
Required to add appointments to your calendar. We do not retrieve any details from your calendar.

PHONE CALLS
Required to allow you to contact us while using the app. We do not log your calls.

CAMERA
Required to allow you to capture and upload a document.

If you have more than one device with Express Plus app, please keep in mind you will need to reset your PIN each time you alternate between devices. It is recommended you only have Express Plus app installed on one device.

You can find support for Express Plus Seniors on the troubleshooting page:
www.humanservices.gov.au/expressplus

Recent changes:
What's New in this Version:

1. Minor bug fixes.