i-net HelpDesk Mobile

Tue, 04 Oct 2011 16:03:21 +0000

The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.

This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.

★★★ Functions of the mobile i-net HelpDesk ★★★

- Register as Supporter
- Access to jobs according to configured rights
- Display details of the orders, including the processing steps
- Answering jobs by email
- Processing of orders (eg editing, finishing, re-submit, setting appointments ...)
- Variably view orders
- Search for orders (open and completed)
- Display of formatted text in the processing steps
- Support for the i-net HelpDesk Servers settings for supporter signatures

★★★ Prequisites ★★★

To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.

☆☆☆ Check out the i-net HelpDesk ☆☆☆

You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.

If you want to test the i-net HelpDesk server internally, and with your data, you can download the software free as a trial version from our website www.inetsoftware.de/de/helpdesk. The trial version is limited to 60 days and has no restrictions during this period.

★★★ Support ★★★

We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the settings of the app.

During the 60-day trial period of the i-net HelpDesk you will also receive free telephone support.

Recent changes:
Bugfixes and changed connection handling for newest i-net HelpDesk server versions

Clear Reports

Tue, 14 Dec 2010 15:26:34 +0000

Clear Reports is an elegant way to access your i-net Clear Reports template repositories and run your reports while on the go. These reports can be either i-net Clear Reports templates or Crystal Reports templates.

i-net Clear Reports is a feature-rich and powerful Java reporting solution which can run Crystal Reports templates or templates designed in the free i-net Designer. Visit our site for more information and a free demo.

NOTE: You can test the app without your own report server using the "Demo" button. This will access a demo server, but to make full use of this app together with your own i-net Clear Reports server, an i-net Clear Reports PLUS license is required. The report repository feature is only available with this license. On our web site you can get a free trial version of i-net Clear Reports PLUS.

Keywords: reporting, crystal clear, clear reports, crystal reports, data analysis, visualization, business intelligence, ad hoc

Recent changes:
Bugfix version:
* Fixed the recognition of user directories
* Fixed exceptions and javascript errors during rendering of reports

Android apps by i-net software GmbH

i-net HelpDesk Mobile

Clear Reports