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Android Apps > Communication > 311 Riverside
311 Riverside icon

311 Riverside

5.0
City of Riverside
2.98
103 reviews
10,000+
Downloads
Free

311 Riverside app allows you to submit service requests

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Screenshots by City of Riverside, from the Google Play listing
View on Google Play Also on the App Store

AppBrain's verdict

EstablishedPoorly rated
Rating on Google Play
2.98
103 ratings
Installs
15 thousand
Last updated
December 14, 2020
Ads
No ads
Size
37.2 MB

311 Riverside has 15 thousand installs. Users are critical: 3.0 stars from 103 ratings.

Official page on Google Play

Summary

311 Riverside is the City of Riverside’s official app for submitting service requests and tracking progress. It lets residents file issues, view past and closed submissions, and pay Riverside Public Utilities bills directly from the app. With 10,000+ total downloads and 160 in the last 30 days, it shows steady local adoption.

Pros & Cons

  • Official City of Riverside support app
  • Direct 311 service requests submission
  • Track history with optional account
  • In-app payment for Riverside Utilities and geolocation-enabled photo submissions
  • No dedicated emergency reporting feature beyond dial 911 guidance
  • Access to past submissions requires an account (no-history users lack this view)
  • Not ranked in any top lists

User feedback

Ratings and reviews on Google Play

Comments on 311 Riverside for Android

★★★★★ Mark Dunham · Dec 9, 2017
This app is great for graffiti removal. I just take a pic of the graffiti, and it geotags the location and the next couple of days the graffiti is gone. I have also used it to notify of homelessness so Riverside Outreach can go help the people. The app also sends notifications when the task has been completed. It's also great for abandoned vehicles and illegal dumping or just large accumulations of trash. We live in a great city where something like this is possible.
★★★★★ Dave renteria · May 6, 2021
This app is very easy to report graffiti. I don't have an account, I just log in "without an account". Tracks my request based on the email I provide. Faster to report then calling 311. I did have to "make new request" and click "home" a few times to get it to work correctly.
★★★★★ Dony McClatchey · Dec 23, 2022
Excellent App for taking care of City of Riverside issues! (Dumping, bulk trash, sidewalk repairs, tree trimming, etc.....
★☆☆☆☆ Vanessa · Jun 27, 2022
The app doesn't work well for Android. I tried to submit a service request but the app keeps stating I need to log out and log back in to submit my request.
★☆☆☆☆ Sandra Fortin · Mar 9, 2022
App is so broken I tried reporting graffiti but the app says my picture isn't from inside the city of riverside when is clearly is. I have changed the data on the photo to be numerous addresses inside riverside, and it always says it's not from riverside and rejects my request. I finally had to call them to get it removed and when I explained the problem to the nitwit she told me the app is perfect and the problem is with my photo data, it's not, and that I need to have Wi-Fi on, IT IS.
★☆☆☆☆ Christian Flores · Jan 30, 2024
Absolute trash app. I can't even submit photos of my requests because apparently the idiots who designed this app doesn't know how to access the geodata on the picture and think I'm outside the city.

Google Play Rating history and histogram

38
8
9
8
39

Store listing

By City of Riverside, from Google Play
Description by City of Riverside Written by the developer, not by AppBrain. Click to read.
Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app.

IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response.

LOG IN
We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission.

PHOTO TIPS
If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident.
We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving.
This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

Recent changes:
Fixed bugs and improved app performance and stability.

Safety and technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
3
App size
37.2 MB
Needs Android
4.4W+
Content rating
Everyone

Technologies used by 311 Riverside

10 permissions · 3 libraries
Subscribe to see full permission and library details
Trust & Safety: No explicit sensitive permissions are listed in this data. Geolocation for photos is optional and used when enabled. The app provides emergency guidance (dial 911) and warns against using the app while driving. It is a free municipal app distributed by the City of Riverside.

Releases

Updates seen on Google Play
Version
5.0
Launched
December 2016
  • Dec 23, 2023Installs10,000+ installs
  • Dec 14, 2020UpdateVersion 3.0.6
  • Oct 26, 2020UpdateVersion 3.0.5
  • Aug 12, 2020Installs5,000+ installs
  • Jul 18, 2019UpdateVersion 3.0.2
Show all changes Show fewer

Alternatives

Similar apps and more from City of Riverside

Alternatives to 311 Riverside

OAK 311 icon OAK 311
City Of Oakland
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Free
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MY BHAM 311 icon MY BHAM 311
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MyAugusta 311 icon MyAugusta 311
Augusta, Georgia
3.4
Free
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MyMilpitas icon MyMilpitas
SeeClickFix
4.3
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Bridgeport 311 icon Bridgeport 311
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Riverside Sheriff's Office icon Riverside Sheriff's Office
Riverside Sheriff's Office
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National City Connect icon National City Connect
SeeClickFix
4.4
Free
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Beaumont 311 icon Beaumont 311
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Also available on the App Store

311 Riverside icon 311 Riverside
City Of Riverside
4.5
Free
3.1K ratings

Installs

Tracked by AppBrain
Last 30 days
160
Play install range
10+ thousand
Launched
December 2016

Installs over time

311 Riverside has been installed 15 thousand times. Over the past 30 days, it has been installed 160 times.

Rankings

Google Play top charts

Google Play Rankings for 311 Riverside

This app is not ranked

About the app and developer

About 311 Riverside

311 Riverside is a communication app developed by City of Riverside.

Install Statistics

311 Riverside has been installed 15 thousand times. In the last 30 days, the app was installed 160 times.

User Ratings

311 Riverside is rated 2.98 out of 5 stars. The rating is based on 100 ratings.

App Information

311 Riverside is freely available from Google Play. The app size is 37.24 MB. The latest version available is 5.0. The last update was on December 14, 2020.

Technical Requirements

311 Riverside requires Android 4.4W+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since December 2016.

311 Riverside is made and published by City of Riverside. AppBrain is an independent app data site and isn't affiliated with City of Riverside. The app name, icon, screenshots and description belong to City of Riverside and are shown as published on Google Play.

App Performance Report

Get a detailed PDF report for 311 Riverside with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Developer information for City of Riverside

City of Riverside

websupport@riversideca.gov

Legal name:

Address:

Phone number:

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Frequently asked questions about 311 Riverside

Is 311 Riverside free?

Yes. 311 Riverside is free on Google Play.

Is 311 Riverside still available?

Yes. 311 Riverside is on Google Play, and the last update we saw was on December 14, 2020.

Does 311 Riverside contain ads?

No. Google Play does not list 311 Riverside as containing ads.

What Android version does 311 Riverside require?

311 Riverside runs on Android 4.4W and higher.

How large is 311 Riverside?

311 Riverside is 37.24 MB.

Is 311 Riverside suitable for children?

Google Play rates the content of 311 Riverside as suitable for everyone.

How many times has 311 Riverside been installed?

Google Play lists 10,000+ installs for 311 Riverside.

How do people rate 311 Riverside?

311 Riverside scores 2.98 out of 5 stars, from 103 ratings on Google Play.

Who made 311 Riverside?

311 Riverside was developed by City of Riverside. It is listed in the communication category on Google Play.

What are the best alternatives to 311 Riverside?

People looking at 311 Riverside also look at these communication apps: OAK 311, MY BHAM 311, MyAugusta 311, MyMilpitas, Bridgeport 311.

Share 311 Riverside

Apps other people are watching Popular Communication Apps Top new apps Price drops on Google Play Today's trending apps
OAK 311 icon OAK 311
MY BHAM 311 icon MY BHAM 311
MyAugusta 311 icon MyAugusta 311
MyMilpitas icon MyMilpitas
Bridgeport 311 icon Bridgeport 311
Riverside Sheriff's Office icon Riverside Sheriff's Office
National City Connect icon National City Connect
Beaumont 311 icon Beaumont 311
Overview Alternatives History Reviews Rankings Technology
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