Arattai Business

Arattai Business is the space for growing businesses build their presence on Arattai. Showcase your brand, expand your reach, deepen customer relationships, and grow.

Arattai Business brings the familiar Arattai experience together with built-in tools that help small and medium businesses manage customer conversations, build their business presence, and stay connected.

From building visibility to turning conversations into customer relationships, Arattai Business helps you make every interaction count.

Built by Zoho, a globally trusted technology company known for enterprise-grade security and privacy.

WHY ARATTAI BUSINESS?
• Get found - customers can discover your business through search on Arattai
• Build a professional business presence customers recognise and trust
• Reach customers where they already are, on Arattai
• Turn everyday conversations into lasting customer relationships
• Manage it all from Business Hub - greeting and away messages, quick replies, and chat labels
• Privacy-first: end-to-end encryption for direct chats, no ads, no data selling
• Built in India, by Zoho - trusted worldwide for secure technology

BUILD YOUR BUSINESS PRESENCE
Your profile is your storefront.
• Create a professional business profile that tells customers who you are
• Share daily updates through stories and stay top of mind
• Broadcast announcements and offers through channels
• Build a recognisable brand your customers come back to

EXPAND YOUR REACH
Be found by customers who don't know you yet.
• Get discovered through search - customers can find your business on Arattai even if they've never chatted with you before
• Reach customers on Arattai, where they already spend their time
• Grow an audience through channels your customers choose to follow
• Build communities around your business with groups
• Share updates through stories that keep you visible day to day

DEEPEN CUSTOMER RELATIONSHIPS
• Direct messaging for one-to-one customer conversations
• Group chats for teams, customers, and communities
• Voice calls for instant conversations
• Video calls for face-to-face communication
• Group video meetings with large groups
• Schedule meetings, record meetings, add branding, and start or join meetings without an account
• Voice messages for quick replies on the move
• Polls to gather opinions and feedback from customers

MANAGE EVERYTHING WITH BUSINESS HUB
Handle more conversations without dropping any.
• Manage customer conversations from a single place
• Set automated greeting and away messages so no customer is left waiting
• Create quick replies for questions you answer every day
• Organise chats with labels
• Create and manage your business profile

SHARE, SEND AND STAY ORGANISED
• Photo, video, and file sharing
• Document scanner to scan and share files instantly
• Live location sharing with real-time updates and duration control
• Chat backup to keep your conversations secure
• Reliable message delivery

PRIVACY YOU CAN TRUST
Your privacy is not an afterthought - it is built into Arattai Business.
• End-to-end encryption for direct chats
• No ads. No data selling. Ever.
• Secure infrastructure with data stored in India
• Built with Zoho's strong commitment to security and privacy
• Granular privacy controls to choose who can chat, call, and add you to groups/meetings
• Control who can see your profile photo, last seen and status
• Manage permissions to block, report, or mute contacts easily

START GROWING TODAY
Download Arattai Business and turn every conversation into a customer relationship.

Arattai Business. Where conversations build trust.

Recent changes:
Delivery Reports
Arattai now shows double grey ticks to let you know when your messages are delivered.

Manage Chats Faster
Select multiple chats at once to mark them as read or unread, clear chat history, or delete chats in one go.

Personalize Your Notifications Customize notification sounds, vibration, and light preferences for individual chats, groups, channels, and reactions.

Also, bug fixes and performance improvements for a more seamless Arattai experience.