Ayasan: Expat Cleaning & Nanny

Ayasan is the home service app expats in Thailand rely on. A Japanese brand founded in Bangkok in 2012, Ayasan is trusted by over 1,000,000 users and 1,000+ businesses across 6 countries in Asia.

WHY EXPATS CHOOSE AYASAN
• Japanese quality — meticulous, detail-focused cleaning to Japanese standards
• Omotenashi service — punctual, polite helpers who treat your home with care
• Made for expats — book entirely in English, and add an English-speaking helper as an option
• Safe and trusted — every helper is background-checked
• Wherever you live — Bangkok, Phuket, Pattaya and Chiang Mai
• The only multi-country home service operator in Southeast Asia — Thailand, Vietnam, Indonesia, Cambodia, Laos and Japan

Book a maid, a nanny, an eldercare helper, an air-conditioner cleaning, a pet sitter, or an office cleaner in just a few taps.

BOOK IN FOUR STEPS
1. Choose your service, date, start time and duration (minimum 2 hours).
2. Pick a saved address or add a new one.
3. Add options and choose a helper — let us assign one automatically, or pick someone you have booked before.
4. Apply a promo code or your points, choose card or cash, and confirm.

SERVICES
• Maid — regular home cleaning and housekeeping
• Nanny — childcare at your home
• Eldercare — support for elderly family members
• AC Cleaning — air-conditioner cleaning
• Petcare — looking after your pets
• Office Maid — cleaning for offices and workplaces

MONTHLY PLANS THAT SAVE YOU MORE
Book a monthly plan instead of one-off visits and save 5–20% depending on total hours. With a Fix Plan you set the days of the week, the start time and the duration once, and your visits are scheduled automatically — with the same helper each time. You can pause auto-renewal at any time, with no cut-off date.

PAY YOUR WAY
Pay by credit or debit card (VISA, Mastercard, JCB, American Express) or in cash. Card details are tokenised by our payment provider — full card numbers are never stored by Ayasan.

POINTS AND REFERRALS
Earn 1 point for every 10 THB you spend, and redeem points as a straight 1 point = 1 THB discount on your next booking. Points are valid for 12 months. Invite a friend with your referral code and you both receive bonus points once they complete their first booking.

ADD-ONS THAT FIT YOUR HOME
English-speaking helper, Thai cooking, grocery shopping, cleaning supplies brought to you, damage insurance cover, an extra helper, ironing and laundry — add what you need and see the price update instantly.

STAY IN CONTROL
Track upcoming and past bookings, reschedule or cancel, add special requests after booking, rate your helper with stars and a comment, and re-order a past booking in one tap. Push notifications keep you updated when your booking is matched, on the way and completed.

Available in Thai and English. Prices in Thai Baht.

Recent changes:
What's new in this update.

• Monthly plan. New subscriptions renew automatically (turn off in Account > My Subscriptions). Discount codes can be used at payment for the first month.

• AC Cleaning goes straight to payment after the address.

• Book again from a helper's profile picks the same helper. Reorder and Reschedule keep the original service.

• Icon and layout fixes, incl. Same Helper badge, promotions on Android and Special Request on iPad.

Questions? Account > Help & Support.