BOS:311

by City of Boston Digital Service · Tools · Free

On Google Play since November 2010 · Data updated 2026-09-30

Google Play

BOS:311 is made and published by City of Boston Digital Service. AppBrain is an independent app data site and isn't affiliated with City of Boston Digital Service. The app name, icon, screenshots and description belong to City of Boston Digital Service and are shown as published on Google Play.

AppBrain's verdict

Established

Rating on Google Play: 3.04; 214 ratings
Installs: 46 thousand
Last updated: November 24, 2025
Ads: No ads
Size: 62.3 MB

BOS:311 has 46 thousand installs. Users are divided: 3.0 stars from 214 ratings.

User feedback

Ratings and reviews on Google Play

Comments on BOS:311 for Android

★★★★★ A Google User · Apr 3, 2014

A must-have if you bike Boston! It's hard to believe, and I don't know how they do it ... But potholes I reported were filled the next day. Amazing responsiveness!

★★★★☆ J · Jun 12, 2022

App needs to have a search button to find reports. Similar to the web browser. - Need to search for case numbers, topics, streets, etc. As of now you can only see current reports using the app. Cannot look up submitted reports using case number etc.

★★★★☆ A Google User · Jun 9, 2015

Useful I use this app occasionally. It works OK. It's a easy way to report pothole or trashes on street.

★★★★★ Phil Wheels · Nov 2, 2015

Most of these reviews are not correct A lot of people on here saying that they can't use the GPS if they're not at the site of the problem and that's not true if you hit GPS you can drag that little scope an icon and drag it to wherever you want to in the city once you get it to where you wanted in the address comes up correct then you just hit OK at the top of the screen, and it registers that address as far as putting pictures in you can get them from the archive you tap on the photo, and you say you want to get it from the gallery

★☆☆☆☆ Mark A. · Dec 31, 2016

Great idea, doesn't work Gives the error message "Services not initialized" when I try to submit a report

★☆☆☆☆ A Google User · Aug 4, 2014

Totally broken The last couple updates have made the app useless. The app says it has updated reports but nothing shows up. Everything is empty saying no data.

★★☆☆☆ Eutaw Street · Dec 5, 2022

The app is fine, but the service is not. No enforcement of illegal parking, with or without reports in East Boston. This app started off as a supplemental tool to draw attention of Boston civil servicers to specifics they could have missed. Now the city expects citizens to use the app do its job for them. "Pandemic" is over; perhaps we could have the prepaid services back now? Despicable.

Google Play Rating history and histogram

Store listing

By City of Boston Digital Service, from Google Play

“Help make Boston’s neighborhoods even better!”

Screenshots by City of Boston Digital Service, from the Google Play listing

Description by City of Boston Digital Service Written by the developer, not by AppBrain. Click to read.

BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.

Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.

Recent changes:
Bug fixes and performance improvements

Official page on Google Play Also on the App Store

Safety and technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 69
App size: 62.3 MB
Needs Android: 7.0+
Content rating: Everyone

Technologies used by BOS:311

16 permissions · 69 libraries

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Releases

Updates seen on Google Play

Version: 6.4.29
Launched: November 2010

Nov 24, 2025UpdateVersion 6.4.29
Nov 6, 2025UpdateVersion 6.4.26
Jul 29, 2025UpdateVersion 6.4.24
Jul 15, 2025UpdateVersion 6.4.23
Aug 7, 2023UpdateVersion 6.4.7

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Alternatives

Similar apps and more from City of Boston Digital Service

Alternatives to BOS:311

Also available on the App Store

BOS:311

City of Boston

2.6

Free

85 ratings

Installs

Tracked by AppBrain

Last 30 days: 150
Play install range: 10+ thousand
Launched: November 2010

Installs over time

BOS:311 has been installed 46 thousand times. Over the past 30 days, it has been installed 150 times.

Rankings

Google Play top charts

Google Play Rankings for BOS:311

This app is not ranked

About the app and developer

About BOS:311

BOS:311 is a tools app developed by City of Boston Digital Service.

How many times has BOS:311 been installed?

BOS:311 has been installed 46 thousand times. In the last 30 days, the app was installed 150 times.

What is the rating of BOS:311?

BOS:311 is rated 3.04 out of 5 stars, based on 210 ratings.

Is BOS:311 free?

BOS:311 is free. The app size is 62.31 MB. The latest version available is 6.4.29. The last update was on November 24, 2025.

What are the requirements for BOS:311?

BOS:311 requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since November 2010.

App Performance Report

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Developer information for City of Boston Digital Service

City of Boston Digital Service

citizensconnect@cityofboston.gov

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BOS:311

Comments on BOS:311 for Android

Google Play Rating history and histogram

Technologies used by BOS:311

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Installs over time

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About BOS:311

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Is BOS:311 free?

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Developer information for City of Boston Digital Service

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