BOS:311 is a tools app developed by City of Boston Digital Service.
How many times has BOS:311 been downloaded?
BOS:311 has been downloaded 46 thousand times. In the last 30 days, the app was downloaded 26 times.
What is the rating of BOS:311?
BOS:311 is rated 3.06 out of 5 stars, based on 210 ratings.
Is BOS:311 free?
BOS:311 is free to download. The APK download size is 62.31 MB. The latest version available is 6.4.29. The last update was on November 24, 2025.
What are the requirements for BOS:311?
BOS:311 requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2010.
Description
BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.
Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Recent changes: Bug fixes and performance improvements
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A must-have if you bike Boston! It's hard to believe, and I don't know how they do it ... But potholes I reported were filled the next day. Amazing responsiveness!
★★★★☆J· Jun 12, 2022
App needs to have a search button to find reports. Similar to the web browser. - Need to search for case numbers, topics, streets, etc. As of now you can only see current reports using the app. Cannot look up submitted reports using case number etc.
★★★★☆A Google User· Jun 9, 2015
Useful I use this app occasionally. It works OK. It's a easy way to report pothole or trashes on street.
★★★★★Phil Wheels· Nov 2, 2015
Most of these reviews are not correct A lot of people on here saying that they can't use the GPS if they're not at the site of the problem and that's not true if you hit GPS you can drag that little scope an icon and drag it to wherever you want to in the city once you get it to where you wanted in the address comes up correct then you just hit OK at the top of the screen, and it registers that address as far as putting pictures in you can get them from the archive you tap on the photo, and you say you want to get it from the gallery
★☆☆☆☆Mark A.· Dec 31, 2016
Great idea, doesn't work Gives the error message "Services not initialized" when I try to submit a report
★☆☆☆☆A Google User· Aug 4, 2014
Totally broken The last couple updates have made the app useless. The app says it has updated reports but nothing shows up. Everything is empty saying no data.
★★☆☆☆Eutaw Street· Dec 5, 2022
The app is fine, but the service is not. No enforcement of illegal parking, with or without reports in East Boston. This app started off as a supplemental tool to draw attention of Boston civil servicers to specifics they could have missed. Now the city expects citizens to use the app do its job for them. "Pandemic" is over; perhaps we could have the prepaid services back now? Despicable.
Google Play Rankings for BOS:311
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Technologies used by BOS:311
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