BOS:311

6.4.29

City of Boston Digital Service

3.01

214 reviews

10,000+
Downloads

Free

Help make Boston’s neighborhoods even better!

Screenshots by City of Boston Digital Service, from the Google Play listing

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About BOS:311

BOS:311 is a tools app developed by City of Boston Digital Service.

How many times has BOS:311 been downloaded?

BOS:311 has been downloaded 46 thousand times. In the last 30 days, the app was downloaded 270 times.

What is the rating of BOS:311?

BOS:311 is rated 3.01 out of 5 stars, based on 210 ratings.

Is BOS:311 free?

BOS:311 is free. The APK size is 62.31 MB. The latest APK version available is 6.4.29. The last update was on November 24, 2025.

What are the requirements for BOS:311?

BOS:311 requires Android 7.0+ or higher. The app has a content rating of Everyone. The APK has been available on Google Play since November 2010.

BOS:311 is made and published by City of Boston Digital Service. AppBrain is an independent app data site and isn't affiliated with City of Boston Digital Service. The app name, icon, screenshots and description belong to City of Boston Digital Service and are shown as published on Google Play.

Description by City of Boston Digital Service (from Google Play)

BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.

Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.

Recent changes:
Bug fixes and performance improvements

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App Performance Report

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Also available on the App Store

BOS:311

City of Boston

2.5

Free

86 ratings

Alternatives to BOS:311

Google Play Rating history and histogram

Installs over time

BOS:311 has been installed 46 thousand times. Over the past 30 days, it has been installed 270 times.

Changelog of BOS:311

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Developer information for City of Boston Digital Service

City of Boston Digital Service

citizensconnect@cityofboston.gov

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Comments on BOS:311 for Android

★★★★★ A Google User · Apr 3, 2014

A must-have if you bike Boston! It's hard to believe, and I don't know how they do it ... But potholes I reported were filled the next day. Amazing responsiveness!

★★★★☆ J · Jun 12, 2022

App needs to have a search button to find reports. Similar to the web browser. - Need to search for case numbers, topics, streets, etc. As of now you can only see current reports using the app. Cannot look up submitted reports using case number etc.

★★★★☆ A Google User · Jun 9, 2015

Useful I use this app occasionally. It works OK. It's a easy way to report pothole or trashes on street.

★★★★★ Phil Wheels · Nov 2, 2015

Most of these reviews are not correct A lot of people on here saying that they can't use the GPS if they're not at the site of the problem and that's not true if you hit GPS you can drag that little scope an icon and drag it to wherever you want to in the city once you get it to where you wanted in the address comes up correct then you just hit OK at the top of the screen, and it registers that address as far as putting pictures in you can get them from the archive you tap on the photo, and you say you want to get it from the gallery

★☆☆☆☆ Mark A. · Dec 31, 2016

Great idea, doesn't work Gives the error message "Services not initialized" when I try to submit a report

★☆☆☆☆ A Google User · Aug 4, 2014

Totally broken The last couple updates have made the app useless. The app says it has updated reports but nothing shows up. Everything is empty saying no data.

★★☆☆☆ Eutaw Street · Dec 5, 2022

The app is fine, but the service is not. No enforcement of illegal parking, with or without reports in East Boston. This app started off as a supplemental tool to draw attention of Boston civil servicers to specifics they could have missed. Now the city expects citizens to use the app do its job for them. "Pandemic" is over; perhaps we could have the prepaid services back now? Despicable.

Google Play Rankings for BOS:311

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Technologies used by BOS:311

16 permissions · 69 libraries

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BOS:311

Help make Boston’s neighborhoods even better!

About BOS:311

How many times has BOS:311 been downloaded?

What is the rating of BOS:311?

Is BOS:311 free?

What are the requirements for BOS:311?

Also available on the App Store

Alternatives to BOS:311

More from City of Boston Digital Service

Google Play Rating history and histogram

Installs over time

Changelog of BOS:311

Developer information for City of Boston Digital Service

Share BOS:311

Comments on BOS:311 for Android

Google Play Rankings for BOS:311

Technologies used by BOS:311