Care Handoff: Helper Chat

Care Handoff helps families communicate with caregivers and domestic helpers, translate chats, share care records, plan tasks and keep original doctor audio with text records.

Chat translation supports Traditional and Simplified Chinese, Cantonese, English, Indonesian, Vietnamese, Filipino, Malay and Burmese. Taiwanese Hokkien voice input and read-aloud require an add-on. Other speech recognition and read-aloud depend on device and system support. Doctor transcription supports Chinese, English and Malay.

Different languages, shared understanding
Share messages, photos and care instructions in a private household group. Multilingual translation helps family members and caregivers communicate with less relaying and repetition.

Smart handovers, clearer priorities
AI helps organize handover highlights alongside daily records, so the next person can understand recent updates. Smart suggestions organize information; they do not provide a diagnosis.

Tasks and health records, together
Plan one-off or recurring tasks, reminders and completion reports. Keep medication, measurements, meals and daily records. Discomfort reports help describe where and how much someone feels unwell, so family can respond.

Keep the doctor’s own words
One recording preserves original doctor audio and a transcript, with Chinese, English and Malay supported. Return to important instructions when you need them.

Share everyday care
See appointment companionship plans, register or cancel your participation, and find companions in the task summary. Keep household expenses and receipts together. When someone else takes over, the household’s records remain.

A familiar Taiwanese voice
Taiwanese Hokkien speech input and read-aloud give family members another way to communicate, including those who find reading difficult. These features require active entitlement or an add-on and the necessary AI-processing consent.

Plans and conditions
Join with an invitation link or QR code. Paid features depend on an active plan, available places and activation status. Where eligible, a household or an individual member may pay. The purchasing store bills and automatically renews subscriptions; manage or cancel through that store account. Eligible basic family plans include a 7-day free trial. Additional member and Taiwanese voice subscriptions have no free trial. Prices and terms appear at checkout.

Privacy and responsible use
AI features respect the applicable consent of the user and content provider. Translation and doctor transcription use OpenAI; Taiwanese voice uses Yating. Original doctor audio stays in its household. Enabling AI does not automatically send photos or complete care histories. The app supports communication, coordination and records; it does not replace diagnosis, medical treatment or emergency services.

I built Care Handoff for my grandma.

She is in her nineties and mainly speaks Taiwanese Hokkien. Her Indonesian caregiver is dedicated, but everyday instructions often needed several attempts. Relatives asked how Grandma was, whether she had taken her medicine and what the doctor said. Every question came from care—and often depended on one person passing the news along.

I was at work or in a meeting, but my thoughts were at home. When her caregiver accompanied her to the doctor, we sometimes took calls during work, worried about missing an important instruction. As an engineer, I wondered: could I make one place our whole family could use?

Care Handoff began in our home. Our family uses it, and I hope it helps yours, too.

Our story: https://care.vividcryst.com/story?lang=en
User guide: https://care.vividcryst.com/guide?lang=en
Terms: https://care-handoff-a00-api.aaron690628.workers.dev/terms
Privacy: https://care-handoff-a00-api.aaron690628.workers.dev/privacy